Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$279.98

Customer reviews

Rating 4.6 out of 5 stars with 307 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 307 reviews
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer! Does the job fast and efficient! No glitches!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    Title? Wuthering Heights?

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printing went well and was easy to set up. Scanning did not go as well. I spent hours, and finally resorted to sending scans to my phone then emailing them to the computer I wanted them on. Quality is fine for my purposes. Eventually I did get to where I can send scans from the printer directly to the machine I want, but I am not certain which fix actually worked.

    I would recommend this to a friend
    • Brand response from Brother
      Posted .

      Thanks for taking the time to review your experience with the Brother MFCL2820DW. We appreciate your feedback. I’m sorry to hear that you are having unable to scan issues with the Brother MFCL2820DW. I sincerely apologize for any inconvenience this issue may have caused you. We can help with that. I have included a link to the FAQ answer that should assist you. Please follow all the steps listed in the following link:

      Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32503280002/workspaceContext/workspace/processedPrint/Answer/185179

      If you still have difficulties please contact Brother Customer Service at:

      https://www.brother-usa.com/support/MFCL2820DW Brother

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Printer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best printer ever i love it and for my work is perfect

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Very good printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good to excellent printer. Control features could be a little more user friendly

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Brother laser printer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and software is so user friendly. I'm done with Canon and ink.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    All n 1

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great all- n- 1 gets everything done for my business

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Good printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD and fast for printing multiple copies. I highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Brother

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best machine in price point. Easy to use and setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    clerk

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size and does all that is needed for a small office setting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Printer Ever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brother makes the best printer on the market. They last a long time, are efficient and the black and white laser printer is the best and never breaks. It is a “work-horse!”

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    MY PRINTER

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EASY TO WORKED ON & FAST AND REALIBLE ! THE PRICE IS WORTHED

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Brother Printer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer, copier, scanner, fax machine! Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Brother Fan for Ever

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As is all Brother machines, this Brother works extremely well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Accounts Payable

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and use. Just what was needed in the office for individual use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Brother All in One

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Printer Copier Scanner Fax. Easy to set up. Works great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Office

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, just have to keep updates, not easiest to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brother Printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received as scheduled and on time. My last one lasted for years, hope the quality of this one is the same!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Please fix this problem geek squad

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had numerous problems with this printer i just purchased. I paid for set up and paid for an additional service plan. I have been experiencing problems with the screen cutting in and out. Now i cannot print out documents from my emails. I called geek squad today and was told i would have to pay an additional fee of $40 for the technician to review my screen. I need to print out a receipt from the NYS registration dept. If i receive a ticket for not having proof of renewal i will take action to recover the ticket fine. I have had nothing but trouble with beet buy but this is the icing on the cake. Please provide a technician to fix the screen view and inability to print from the the new york state registration office. The deadline is dec 31, 2025.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      Thanks for taking the time to review your experience with the Brother MFCL2820DW. We appreciate your feedback. I’m sorry to hear that you are having some issues with the Brother MFCL2820DW. I sincerely apologize for any inconvenience this issue may have caused you. We’d like an opportunity to help. Please contact us directly at:

      https://www.brother-usa.com/support/MFCL2820DW

      Please be advised, Brother tech support is at no charge. Brother

  • Rated 5 out of 5 stars

    Good Printer. I love it.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Four times I came to Bay parkway store. Car service 4x36= $144.00 only for car service. This is my fifth printer within two weeks fourth printer that I bought. First one I bought the printer. Since I didn’t want to complain about what happened.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Great We Bought A Second One

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were so impressed with this model that this is the second one we have purchased for our small office.

    I would recommend this to a friend