Customer Ratings & Reviews

This printer was easy to hookup and the print is great.

The Brother - MFC-L2820DW laser printer is a very well built unit. I was very happy to see that the packaging was top notch and that the printer was in perfect condition after unpacking it. I noticed the installation was intuitive as soon as I began. Most important, the toner cartridge easily slipped into place smoothly – so nice design by the Brother engineers. A very nice clear and bright LCD screen made all interactions with the printer easy to see and select . WiFi setup also was simple. The printer is fast and the clarity of the output was superb. I’d say the printing was the best I’ve seen in a laser printer so far and I have used many laser printers over the years. I did utilize the Brother Mobile Connect app. Also the automatic 2-sided printing worked perfectly, and of course saves paper. I used the 2.7” color touch screen to access many printer options and functions and the engineers did a great job with the GUI. Printing two sided documents and scanning documents took seocnds with this printer. You can scan documents diretly to the printer or directly to e-mail. Fax capability is also available, although I just prefer attaching documents to emails, but this ability is good to have if you do need it. You can scan up to 50 pages at one time which is awesome. This printer does everything I need in a laser printer. I’ve been using it more and more so I can also save color ink printing which I mostly don’t need. Tip of my cap to the engineers at Brother. The printouts are so clear that I'm replacing my other main laser printer with this one. I do highly recommend it.

The new Brother laser printer/copier I just purchased is amazing! Great printing and remarkably easy to use. I does everything I tell it to do in no time flat. If you're in the market for a printer, the Brother MFC-L2820DW, black and white is simply the best one to get.

I've been going through a lot of printers lately and it seems that Brother is doing a really great job at putting out competitively priced, feature packed printers. I've mainly use HP/Canon printers lately but, for one reason or another, there's always something a miss with those printers whether it be price, cost of cartridges, etc. Brother seems to be sticking with just putting out decent printers in an already saturated printer market. First thing is that this a somewhat large printer. Definitely larger than your normal printer so you'll need to be aware of where you're putting this thing. It's a bit hefty too so need to be sure that it's on a sturdy surface. This being an all-in-one printer, does pretty much everything you need. Like many other printers these days, there is a companion app where you can print/scan/etc., remotely adding an additional level of functionality. This is a B/W printer so better suited for more basic printing needs. Print quality is good as this being a laser printer. Personally, I hate these small LCD displays but this one seems to be actually usable so that's nice. Toner cartridge is reasonably priced I think. OEM ones are just under $100 however, the manufacturer complains more prints per cartridge so here's hoping that's true. I mainly print B/W so this is well suited for my needs.

It does what it is supposed to do efficiently, quickly, with quality reproduction in black & white, and it holds a fairly good portion of paper, and that is about all we can say positively about this printer. First off it is way to big, and also way too heavy. Secondly it is difficult and time consuming to set up. Thirdly it is only black & white and one would think for the high price it would also be color. And fourthly it is much too loud when it is working. Many years ago we've heard huge office printers that were quieter. And the scanner doesn't work if the toner is out. Using the menu is not easy. Connecting to my wireless network was difficult and time consuming. From all of our past experience Brother printers are very well made and are office workhorses and this one seems no different as it is definitely quality built and put together. Usually Brother hits the nail right on the head with their printers and over the years we've had many Brother printers that served us well but this particular printer drops the ball in most departments.

Liked this new printer. Very vast altho a bit noisy

The Brother Printer I purchased from Best Buy is meeting my expectations. Operations Manual would help me utilize the printer to its fullest.

brother makes best printers on planet this printer is a work horse and there refresh subscription has been awesome I recommend when you buy this printer to try out there subscription

Great printer, best printer I have ever purchased, worth every penny spent

Brother MFC L2820DW is a compact wireless Black & White Laser Printer that is convenient for all home and small business use. It is an efficient multifunction printer that can also copy, scan, fax. The setup is easy when you follow the instructions which will let you download an app and guide you step by step. The automatic document feeder can hold fifty pages and supports double sided printing. The paper tray easily holds up to 250 sheets. I like the intuitive color touchscreen that enables navigating through various menu options and customization. The printer also supports Brother's toner subscription where Brother will monitor and send you a new toner when you are running low. The Brother Mobile Connect app lets you customize your printer and monitor toner levels too. You can use the app to print or scan from anywhere. The printer also supports network and USB printing. This is an affordable black and white all in one printer with loaded features for all home and small office use.

Does everything we need it to do at a reasonable cost.

Good printer/scanner that is completely ruined because it will suddednly stop working and force you to buy an expensive chipped ink cartridge from the manufacturer, even thought there is obviously still toner left in the cartridge. Shame on this company and Best Buy for allowing such predatory, wasteful, anti-consumer business practices.

Printer works seamlessly and quietly! Great purchase.