Customer Ratings & Reviews
- Model:
- MFC-L2820DW
- SKU:
- 10953225
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Brother Printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Received as scheduled and on time. My last one lasted for years, hope the quality of this one is the same!
I would recommend this to a friendGreat value!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing piece of equipment, works fast and productively is a great copier.
I would recommend this to a friendSo Great We Bought A Second One
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We were so impressed with this model that this is the second one we have purchased for our small office.
I would recommend this to a friendMildly pleased
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like every thing except the scanner. Will not scan to a Mac device after I was told it would before I purchased it.
I would recommend this to a friendBrand response from Brother
Posted .We would appreciate more details so we can assist you better with scanning. Our Brother Customer Support Team is available to help you directly at:
https://www.brother-usa.com/contact-us
Please fix this problem geek squad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had numerous problems with this printer i just purchased. I paid for set up and paid for an additional service plan. I have been experiencing problems with the screen cutting in and out. Now i cannot print out documents from my emails. I called geek squad today and was told i would have to pay an additional fee of $40 for the technician to review my screen. I need to print out a receipt from the NYS registration dept. If i receive a ticket for not having proof of renewal i will take action to recover the ticket fine. I have had nothing but trouble with beet buy but this is the icing on the cake. Please provide a technician to fix the screen view and inability to print from the the new york state registration office. The deadline is dec 31, 2025.
No, I would not recommend this to a friendBrand response from Brother
Posted .Thanks for taking the time to review your experience with the Brother MFCL2820DW. We appreciate your feedback. I’m sorry to hear that you are having some issues with the Brother MFCL2820DW. I sincerely apologize for any inconvenience this issue may have caused you. We’d like an opportunity to help. Please contact us directly at:
https://www.brother-usa.com/support/MFCL2820DW
Please be advised, Brother tech support is at no charge.
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used to own one without the scanner part, but now that I have this printer did I realize how much I have been missing out. I have been abusing the scanning feature for the past month
I would recommend this to a friend- Pros mentioned:Ease of use
Brother
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer, easy setup. Recommend for ease of use
I would recommend this to a friend Great Wireless Black & White Brother Printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent printer. I needed a new one badly & I am happy with my choice with the Brother printer. Many Thanks Best Buy & the gentleman who was helpful to me.
I would recommend this to a friendYou have to love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I always trust in this brand never let me hanging you have to love it !!! Not pricey affordable ink
I would recommend this to a friend****
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer. Have 1 for each of my employees. THX brother
I would recommend this to a friendBrother printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Initial impression is positive, though needed to download new firmware. Previous Brother Laser printer lasted over ten years. Hoping this newer one will be as good.
I would recommend this to a friendNot completely happy with this printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a decent printer, but there are a couple things I'm not happy with. You have to go online to get a user's manual, and if I spend over $300 for a printer I should get a manual in the box. And why should I have to load software to scan things? Frankly, that's stupid. Bottom line: I'm not completely happy with this printer.
No, I would not recommend this to a friendBrand response from Brother
Posted .Thank you for your feedback we appreciate hearing how we can continue to improve. Depending on your operating system, no additional software is required to scan: Mac users can use Apple Image Capture, and Windows users can use Windows Fax and Scan. If you need further assistance, please contact us at https://www.brother-usa.com/contact-us. We look forward to assisting you
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent printer. Occasionally the Wi-Fi stops working and I have to turn off my computer to get it to work again. Otherwise it's great.
I would recommend this to a friendHello Brother
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fax, Copy and Scan. Brother All-IN-One does it all. This is my 3rd All-In-One that I have purchased thru the years. They last well beyond the original warranty.
I would recommend this to a friendOh Brother
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got tired of dropping $75-100 each time I needed ink cartridges or just had dried out but full cartridges. Went to this laser printer. Should not have waited so long. This printer is a great value.
I would recommend this to a friendNextGen Bio, President
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only problem I had was setting up the machine in reference to downloading the software, particularly the scanning software
I would recommend this to a friendLess Paper Jams compared to Epson Tank!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for a Basic Black and White Monochrome Printer. Best part is the Scanner less paper jams in comparison with Epson Tank Echo.
I would recommend this to a friendold technology
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.hard to run it weir lest, work whit weir only I could not find any help from brother site, takes 1 or 2 mints to respond some time you have to do Agen and Agen
No, I would not recommend this to a friendBrand response from Brother
Posted .Thanks for taking the time to review your experience with the Brother MFCL2820DW. We appreciate your feedback. I’m sorry to hear your experience with Brother Customer Service was poor. If you’ll give us another chance, we’d like to make things right. Please contact us directly at:
https://www.brother-usa.com/support/MFCL2820DW
Brothers printer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am quite happy with the product thus far I had the geek squad assist me in installing the driver and is was done very quickly. The printer works great
I would recommend this to a friendBrother Copier
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Professional quality copies. I like the paper drawer instead of stacking the paper in the back
I would recommend this to a friend