Customer Ratings & Reviews

It does what it is supposed to do efficiently, quickly, with quality reproduction in black & white, and it holds a fairly good portion of paper, and that is about all we can say positively about this printer. First off it is way to big, and also way too heavy. Secondly it is difficult and time consuming to set up. Thirdly it is only black & white and one would think for the high price it would also be color. And fourthly it is much too loud when it is working. Many years ago we've heard huge office printers that were quieter. And the scanner doesn't work if the toner is out. Using the menu is not easy. Connecting to my wireless network was difficult and time consuming. From all of our past experience Brother printers are very well made and are office workhorses and this one seems no different as it is definitely quality built and put together. Usually Brother hits the nail right on the head with their printers and over the years we've had many Brother printers that served us well but this particular printer drops the ball in most departments.

This printer was easy to hookup and the print is great.

Liked this new printer. Very vast altho a bit noisy

Excellent product!! I'm a satisfied customer. I also want to comment Snshine and Jaz, the Geek Squad Technicians who came to my house and installed the printer. Great job guys.

Great 3-in-1 Printer. Easy Peasy Set Up. Small Footprint. Adaptable.

Easy to set up and use. Doesn't take a lot of space.

The Brother Printer I purchased from Best Buy is meeting my expectations. Operations Manual would help me utilize the printer to its fullest.

brother makes best printers on planet this printer is a work horse and there refresh subscription has been awesome I recommend when you buy this printer to try out there subscription

Brother MFC L2820DW is a compact wireless Black & White Laser Printer that is convenient for all home and small business use. It is an efficient multifunction printer that can also copy, scan, fax. The setup is easy when you follow the instructions which will let you download an app and guide you step by step. The automatic document feeder can hold fifty pages and supports double sided printing. The paper tray easily holds up to 250 sheets. I like the intuitive color touchscreen that enables navigating through various menu options and customization. The printer also supports Brother's toner subscription where Brother will monitor and send you a new toner when you are running low. The Brother Mobile Connect app lets you customize your printer and monitor toner levels too. You can use the app to print or scan from anywhere. The printer also supports network and USB printing. This is an affordable black and white all in one printer with loaded features for all home and small office use.

Very nice printer and it does exactly what I want it to do quickly with perfect results.

Great printer, best printer I have ever purchased, worth every penny spent

Does everything we need it to do at a reasonable cost.

Good printer/scanner that is completely ruined because it will suddednly stop working and force you to buy an expensive chipped ink cartridge from the manufacturer, even thought there is obviously still toner left in the cartridge. Shame on this company and Best Buy for allowing such predatory, wasteful, anti-consumer business practices.

Printer works seamlessly and quietly! Great purchase.