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Customer Ratings & Reviews

Your price for this item is $264.98

Customer reviews

Rating 4.6 out of 5 stars with 273 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 273 reviews
  • Rated 2 out of 5 stars

    Please fix this problem geek squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had numerous problems with this printer i just purchased. I paid for set up and paid for an additional service plan. I have been experiencing problems with the screen cutting in and out. Now i cannot print out documents from my emails. I called geek squad today and was told i would have to pay an additional fee of $40 for the technician to review my screen. I need to print out a receipt from the NYS registration dept. If i receive a ticket for not having proof of renewal i will take action to recover the ticket fine. I have had nothing but trouble with beet buy but this is the icing on the cake. Please provide a technician to fix the screen view and inability to print from the the new york state registration office. The deadline is dec 31, 2025.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      Thanks for taking the time to review your experience with the Brother MFCL2820DW. We appreciate your feedback. I’m sorry to hear that you are having some issues with the Brother MFCL2820DW. I sincerely apologize for any inconvenience this issue may have caused you. We’d like an opportunity to help. Please contact us directly at:

      https://www.brother-usa.com/support/MFCL2820DW

      Please be advised, Brother tech support is at no charge. Brother

  • Rated 4 out of 5 stars

    Excellent overall, over-relies on networks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid printer with a lot of great features. However, its lack of USB-A (such as for USB Drives) compatability makes it difficult to use when not on a secure network.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s an excellent printer. Easy to use with remote printing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. Easy to setup. Awesome features. Very cool.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Title? Wuthering Heights?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printing went well and was easy to set up. Scanning did not go as well. I spent hours, and finally resorted to sending scans to my phone then emailing them to the computer I wanted them on. Quality is fine for my purposes. Eventually I did get to where I can send scans from the printer directly to the machine I want, but I am not certain which fix actually worked.

    I would recommend this to a friend
    • Brand response from Brother
      Posted .

      Thanks for taking the time to review your experience with the Brother MFCL2820DW. We appreciate your feedback. I’m sorry to hear that you are having unable to scan issues with the Brother MFCL2820DW. I sincerely apologize for any inconvenience this issue may have caused you. We can help with that. I have included a link to the FAQ answer that should assist you. Please follow all the steps listed in the following link:

      Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32503280002/workspaceContext/workspace/processedPrint/Answer/185179

      If you still have difficulties please contact Brother Customer Service at:

      https://www.brother-usa.com/support/MFCL2820DW Brother

  • Rated 5 out of 5 stars

    Excellent printer for small office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good and reliable printer with multiple functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great !!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have bought several of these printers and they work perfectly. I would recommend this printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer! Does the job fast and efficient! No glitches!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good to excellent printer. Control features could be a little more user friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer this is more comfortable and easy to use. I strongly recommend for small business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best printer ever i love it and for my work is perfect

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer. Great for a home office. It does everything!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer brother

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer- is working, and it is very fast compared to my old printer I like it a lot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Printer Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brother makes the best printer on the market. They last a long time, are efficient and the black and white laser printer is the best and never breaks. It is a “work-horse!”

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brother - MFC-L2820DW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, much more efficient than my previous photosmart

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    980 canal view Blv apt E3' port orange, Fl 32129

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thats good items and very easy to use and low price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer up!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works very well. great price for all the functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All n 1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great all- n- 1 gets everything done for my business

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD and fast for printing multiple copies. I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brother Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received as scheduled and on time. My last one lasted for years, hope the quality of this one is the same!

    I would recommend this to a friend