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$371.85

Customer reviews

Rating 4.6 out of 5 stars with 328 reviews

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    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.6 out of 5 stars

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92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 328 reviews
  • Rated 5 out of 5 stars

    So Great We Bought A Second One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were so impressed with this model that this is the second one we have purchased for our small office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer that is easy to install and operate

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brothers computer all in one printer. Easy to operate. Great support! Quality product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing piece of equipment, works fast and productively is a great copier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to own one without the scanner part, but now that I have this printer did I realize how much I have been missing out. I have been abusing the scanning feature for the past month

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You have to love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always trust in this brand never let me hanging you have to love it !!! Not pricey affordable ink

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Wireless Black & White Brother Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer. I needed a new one badly & I am happy with my choice with the Brother printer. Many Thanks Best Buy & the gentleman who was helpful to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brother

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer, easy setup. Recommend for ease of use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ****

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer. Have 1 for each of my employees. THX brother

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brother printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initial impression is positive, though needed to download new firmware. Previous Brother Laser printer lasted over ten years. Hoping this newer one will be as good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    old technology

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hard to run it weir lest, work whit weir only I could not find any help from brother site, takes 1 or 2 mints to respond some time you have to do Agen and Agen

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      Thanks for taking the time to review your experience with the Brother MFCL2820DW. We appreciate your feedback. I’m sorry to hear your experience with Brother Customer Service was poor. If you’ll give us another chance, we’d like to make things right. Please contact us directly at:

      https://www.brother-usa.com/support/MFCL2820DW Brother

  • Rated 1 out of 5 stars

    misleading

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Box the printer came in shows all the ink colors, so I paid $300 for a printer that doesn't print color. The sales person did not mention that to me. Needless to say, I am not happy with your sales people at the store.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer. Occasionally the Wi-Fi stops working and I have to turn off my computer to get it to work again. Otherwise it's great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hello Brother

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fax, Copy and Scan. Brother All-IN-One does it all. This is my 3rd All-In-One that I have purchased thru the years. They last well beyond the original warranty.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Oh Brother

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got tired of dropping $75-100 each time I needed ink cartridges or just had dried out but full cartridges. Went to this laser printer. Should not have waited so long. This printer is a great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NextGen Bio, President

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only problem I had was setting up the machine in reference to downloading the software, particularly the scanning software

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Less Paper Jams compared to Epson Tank!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for a Basic Black and White Monochrome Printer. Best part is the Scanner less paper jams in comparison with Epson Tank Echo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brother Copier

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional quality copies. I like the paper drawer instead of stacking the paper in the back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brothers printer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am quite happy with the product thus far I had the geek squad assist me in installing the driver and is was done very quickly. The printer works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OWNER, C. NEVILLE AND ASSOCIATES

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    CHRIS IS AN EXCELLENT SALES INDIVIDUAL. HE DID NOT PUSH ME IN ANY DIRECTION.......HE LET ME ASK HIM THE QUESTIONS, AND HE WAS VERY HONEST AND HELPFUL WITH HIS RESPONSES. I APPRECIATED HIS INPUT.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hope this last longer than my last Brother printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good unit for the price, but it is very cheaply made. I had a similar Brother printer and went to change the toner cartridge for the first time and the machine started to make a “clunking” sound while trying to engage the toner cartridge. This printer is made the same way, with plastic parts, so I will be expecting the same unfortunately. Looked on line for a solution, but unfortunately others have said the same about how Brother makes these printers. Disposable. I should have purchased a different brand.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      Thanks for taking the time to review your experience with the Brother MFCL2820DW. We appreciate your feedback. I’m sorry to hear that you are having clunking noise issues with the Brother MFCL2820DW. I sincerely apologize for any inconvenience this issue may have caused you. We can help with that. I have included a link to the FAQ answer that should assist you. Please follow all the steps listed in the following link:

      Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32501310001/workspaceContext/workspace/processedPrint/Answer/151611

      If you still have difficulties please contact Brother Customer Service at:

      https://www.brother-usa.com/support/MFCL2820DW Brother