Customer Ratings & Reviews

I'm a fan of Brother printers. I got tired of expensive ink cartridges. I'm real have with Brother laser printers.

It's more difficult to figure out how to scan and send it to your desk top. It is also slower to print something compared to the HP printer I had.

Solid business printer. Double sided printing and wireless connection work well. Good printer for what it is. Print definition is less than many might want.

The scanner & the printer is not as fast as what I used to have. However, since I down size my work & I am not willing to spend twice the money. It performs well & I get my money worth.

As usual Brother laser jet printer are top performers

A good B&W laser printer with WiFi capability. It has a good option to store the scanned images on mobile device.

More than average. Issues with connectivity. A bit hard to work the interface

For over $200 for a black/ white printer it should at least had auto feed for dual sided printing. My old HP was much cheaper and had auto feed 2 sided printing. Very disappointing and misleading on 2 sided printing.

I like brother printer. I bouthet it two weeks ago this product

The printer was a little difficult to set up but it is now working very well.

I've had this printer since Feb 2024. This printer has been nothing but a pain! I purchased this because I was tired of spending hundreds of dollars on ink every few months, with my xerox printer. If you have a small office and you have people using both wired and wifi, DO NOT purchase this machine. It can only work with one source at a time, either has to be wired/ network for Lan connections, and has to switch to wifi, if someone needs to print via wifi device. Switching back and fort is a headache and the settings get out of wack and then you waste hours trying to get Lan reconnected. If you need a budget friendly modern printer, that can hand wired and wifi traffic, this is not the one you want. Last Brother I'll ever buy!

UNABLE TO SET UP. DOES NOT CONNECT. First time purchasing the Brother brand. Their customer service (2-3+ hours on hold in queue) and tech support do not assist with anything but swapping out machines. Do NOT buy this printer. We’ve had it for a little over a month and have been unable to use it. Instructions in the box we received are not for our machine. Finally spoke with a rep who had no interest in doing anything but filing a claim. Shameful. I’ll never entertain this brand again

For the price I expected a faster printer and scanner. Specsilly the scanner is not the best . Printer jams papers randomly

To print an envelope you have to open the back of the printer, printer did not feed envelopes or paper correctly so it all came out crinkled and creased

I’ve been searching for a good printer work, and this one does a great job of covering most of my needs. If you’re looking for an all-in-one solution for your black and white printer needs this will take care of that for you. This was a simple setup, if you have every had to setup a printer before, it’s what you would expect. Plug in the power cord, connect to the wifi, and then add it to your laptop. My mobile devices see it when on the network so I can easily print to it from my iPad and phone. This does a quick job of printing/copying with no issues. I was able to load up 15 pages front and back and this was able to make a copy of them with no issues very quickly. I’ve printed from my PC, iPad, and iPhone over the last couple of weeks and once the job is delivered to the printer it is able to print out everything in a flash. I had to print out some worksheets and this printed out all 8 pages in seconds. This takes care of all of my copying, printing, and scanning needs. I am able to make 2 sided prints/copies without having to manually load up pages. I can scan/copy a bunch of pages in the page loader without having to keep restarting jobs. It’s a fairly small solution so it doesn’t take up a lot of space in my office. Connect to my wifi so that I can wirelessly print to it from anywhere and from most of my devices. All of this and it manages to be pretty snappy as well. Easy recommendation for your home office. 

No connection to internet for use. Returned. Wrong explanation by associate, despite of continued explanation of my needs

Stopped connecting to the network after a month and no longer prints anything. Tried Wi-Fi and Ethernet, completely reinstalled all the applications, hard reset everything, nothing worked for this.

It only scans one face and this information is hidden or malicious.

Bought the XL toner, and it lasted only 15 days. Wish I could return it, but by the time I realize the toner doesn't last, I am outside the return window. Have extra toner on hand, because when it runs out, there is no warning...just stops working

Do not buy this printer if you don’t want to su BBC scribe to the Refresh service. Because I did not want the service, my printer would not turn on. I was told, before buying, that it was subscription eligible. That was my true. Refresh is not an option, it is mandatory.