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Customer Ratings & Reviews

$279.99

Customer reviews

Rating 4.6 out of 5 stars with 304 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize the MFC-L2820DW printer for its good print quality, excellent overall performance, and ease of use. Users appreciate the simple setup, versatile connectivity options, and suitable size for a home office. The printer's noise level was mentioned as a potential drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 304 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Printer that is easy to install and operate

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brothers computer all in one printer. Easy to operate. Great support! Quality product!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    old technology

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hard to run it weir lest, work whit weir only I could not find any help from brother site, takes 1 or 2 mints to respond some time you have to do Agen and Agen

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      Thanks for taking the time to review your experience with the Brother MFCL2820DW. We appreciate your feedback. I’m sorry to hear your experience with Brother Customer Service was poor. If you’ll give us another chance, we’d like to make things right. Please contact us directly at:

      https://www.brother-usa.com/support/MFCL2820DW Brother

  • Rated 5 out of 5 stars

    You have to love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always trust in this brand never let me hanging you have to love it !!! Not pricey affordable ink

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing piece of equipment, works fast and productively is a great copier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to own one without the scanner part, but now that I have this printer did I realize how much I have been missing out. I have been abusing the scanning feature for the past month

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Wireless Black & White Brother Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer. I needed a new one badly & I am happy with my choice with the Brother printer. Many Thanks Best Buy & the gentleman who was helpful to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer. Occasionally the Wi-Fi stops working and I have to turn off my computer to get it to work again. Otherwise it's great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brother printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initial impression is positive, though needed to download new firmware. Previous Brother Laser printer lasted over ten years. Hoping this newer one will be as good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hello Brother

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fax, Copy and Scan. Brother All-IN-One does it all. This is my 3rd All-In-One that I have purchased thru the years. They last well beyond the original warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Brother

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer, easy setup. Recommend for ease of use

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    ****

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer. Have 1 for each of my employees. THX brother

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Oh Brother

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got tired of dropping $75-100 each time I needed ink cartridges or just had dried out but full cartridges. Went to this laser printer. Should not have waited so long. This printer is a great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NextGen Bio, President

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only problem I had was setting up the machine in reference to downloading the software, particularly the scanning software

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Less Paper Jams compared to Epson Tank!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for a Basic Black and White Monochrome Printer. Best part is the Scanner less paper jams in comparison with Epson Tank Echo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brother Copier

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional quality copies. I like the paper drawer instead of stacking the paper in the back

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A little better than OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad at printing but installation was way too difficult for this quality of printer.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      I’m sorry to hear that you are having installation issues with the Brother MFCL2820DW. I sincerely apologize for any inconvenience this issue may have caused you. We’d like an opportunity to help. Please contact us directly at:

      https://www.brother-usa.com/support/MFCL2820DW Brother

  • Rated 5 out of 5 stars

    Brothers printer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am quite happy with the product thus far I had the geek squad assist me in installing the driver and is was done very quickly. The printer works great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gets the job done, but I feel like it runs out of ink slightly too fast for a laser printer.

    I would recommend this to a friend
    • Brand response from Brother
      Posted .

      Thanks for taking the time to review your experience with the Brother MFCL2820DW. We appreciate your feedback.

      If you feel you aren't getting the correct yield out of your toner cartridge, consider the following:

      1. Is the toner cartridge the starter cartridge that came with the machine or is it a replacement toner cartridge?

      If the toner cartridge is the starter cartridge that came with the machine, the start cartridge has a lower amount of toner compared to the standard and high yield replacement cartridges and doesn't yield as high a page count as the replacement toners.

      2. What types of documents do you typically print on your machine? For example:

      - Memos

      - Documents

      - Spreadsheets and reports

      - Graphics

      Genuine Brother toner cartridges are produced with a specific amount of toner to yield the following:

      - TN830 Standard Toner, Black - approx. 1,200* pages (black)

      - TN830XL High Yield Toner, Black - approx. 3,000* pages

      - TN830XL2PK High Yield Toner, Black Twin Pack - approx. 3,000* pages each cartridge

      *The approximate toner yield is in accordance with ISO/IEC 19752 (Letter/A4).

      The number of pages that can be printed with a toner cartridge is affected by several factors, including paper size, number of pages per print job, amount of print on each page, font size, and print content (graphics, charts, etc.). It's important to remember that a typical printed document is one letter-size (8.5" x 11") page with 4% - 5% print coverage.

      If you still have difficulties, please contact Brother Customer Service at:

      https://www.brother-usa.com/support/MFCL2820DW Brother

  • Rated 3 out of 5 stars

    NOt that great of a printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THe printer is slow and runs through toner quickly

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    OWNER, C. NEVILLE AND ASSOCIATES

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    CHRIS IS AN EXCELLENT SALES INDIVIDUAL. HE DID NOT PUSH ME IN ANY DIRECTION.......HE LET ME ASK HIM THE QUESTIONS, AND HE WAS VERY HONEST AND HELPFUL WITH HIS RESPONSES. I APPRECIATED HIS INPUT.

    I would recommend this to a friend