Customer Ratings & Reviews

I can confidently say this is the best home office printer I’ve owned in over 15 years—and I’ve tried them all. After cycling through multiple Canon, Epson, and HP inkjets (and even some laser jets), I was constantly frustrated with software bugs, connection issues, and printer failures. In just six months, I went through three different models that couldn’t keep up with basic demands. I honestly overlooked this Brother All-In-One at first—mainly because it seemed a bit larger than what I thought I needed. But when I finally gave it a chance (especially since it was on sale), it turned out to be the best decision I could’ve made. The value for the price is simply unbeatable. Out of the box, setup was seamless. No headaches, no software problems. It connected to my phone instantly, and I easily configured multiple scan-to-email locations for sending invoices and receipts. I print and scan heavily for work, so the automatic document feeder was a must—and it performs flawlessly. This printer has completely changed my perception of what a reliable, efficient, and user-friendly printer should be. If you're tired of the same old printer issues, do yourself a favor and invest in this one—especially if you catch it on sale like I did. You won’t be disappointed.

I purchased this multi function printer to replace an older hp printer that was very difficult to use. The new Brother printer was easy to setup and pairs up with my iphone seamlessly. So far I have used it to print and copy documents and it works perfectly. We are very pleased with this purchase and highly recommended it.

This is my first laser printer. This printer is fast and it delivers a quality printed page. I have not had it long enough to know how long the toner cartridge will last. It has a short period of high noise when printing. I am happy with it. I returned another printer before I got this. I have found that I need to print more color documents than I expected so I will likely get a color inkjet as well.

After about 15 years our old Brother "gave up the ghost" and quit working. Needing a replacement quickly, we chose the Brother MFC-L2820DW, and we are very pleased with its performance. It was easy to install, takes up far less room than the last one, and makes great copies. We print wirelessly from 2 computers and are pleased with the results. It was a perfect choice for our needs.

It works wonderful! So pleased with it.Perfect photo copies plus great printing from computer! Suffered with big old printer for a long time. This printer has made everything easy. Should have bought a long time ago.

My first Brother printer was purchased about 15 years ago and was such a welcome change from the high-end printer I had been using. In all this time I have never had a single problem or any down time. When we determined it wise to get a second printer for the house, our first choice was Brother. We discovered this model, which is like the "Baby" Brother of the one we already have! An easy choice to make and we are delighted with our purchase. The great advantage to this all-in-one device is that it does everything and is also wireless. Summary: this is an excellent machine that prints beautifully, makes great copies, and scans accurately with great resolution. Very highly recommended!!!

After a bit of struggle downloading the software to operate the printer/ scanner, it works great with good quality prints and easy scans.

Easy to set up and use. We have been looking at this printer for awhile now and am not disappointed with this product.

We9re very happy with this printer. The reviews were spot on: it IS a bit noisy, but it was simple to set up and prints essiciently and clearly.

This Multi-Functional Printer seems at this point to be working well. Copies well and printers well.

Setup was mostly easy, though connecting to Wi-fi was a little tricky (but made it on the second try). Fast, high quality printing from iPhone or MacBook is great. Scanning is ok, lower quality photo scans than the flatbed Epson I have, but I haven’t used that feature much. I’m very happy with it so far.

Easy install Fit small offices, clinics It has room for papers and printing fast

Very easy to use it ! Set up not bad at all! Work great

This printer/scanner/fax is just what i was looking for after a couple of HP's that i could barely get to connect either wired or wireless....so frustrating. Easy to use and easy to set up. I work remotely so it is a necessity to have a working device! Wish, i would've made the changer quicker to Brother printers.

Brother - MFC-L2820DW Purchased this due to a previous Brother MFC that would not turn on due to a power surge. (wasn't plugged into a surge protector) Very pleased with the Brother printers, having installed them at several offices. Good work horse printers that don't trouble you with 'Ink / Toner subscriptions) Brother software is always updating which is nice they are keeping it up to date and secure. Will keep buying Brother printers..

It’s great. The setup was the easiest! For us that was important. Best of all it works great.

Easy to set up. Good quality print. Quiet and convenient with wireless printing. I haven't used it much so i gave it 4 stars but as i use it I'm guessing it will deserbe 5 stars.

Works great! So very quiet! Great size - its footprint is the same size as my old ink jet printer - - it fits on top of my small filing cabinet. As we were walking out of Best Buy with our new printer, someone stopped us to tell us they have the same printer and love it. Hearing her unsolicited opinion made me feel more secure with my purchase.

I bought this printer for my return to college last year and it has been the best printer I have ever owned. Wonderful for anything you need to print for school and other things like return labels or recipes. Unlike other wireless printers I have had in the past, I have never had any problems wirelessly printing from a MacBook, PC, and iPhone. Once you install the software on your computers (no need on iPhones), you really never have to mess with the software again except updates. Scanning is very easy as well and works like a dream wirelessly. If you want a no fuss wireless printer that works on command, this is it. I recommend getting an XL toner cartridge as I went through the standard cartridge it came with very quickly.

My new Brother printer does a wonderful job printing various items for both home and business use. It was moderately easy to incorporate it into my wireless network using the instructions provided. Its dual sided printing feature was an added bonus as well.