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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 112 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers are satisfied with the excellent print quality and the overall reliable performance of this printer. Users frequently highlight how simple the setup process is and appreciate the convenience of its multiple connectivity options. Additionally, the device is praised for its quiet operation, compact size, and responsive full-color touchscreen.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 112 reviews
  • Rated 5 out of 5 stars

    Great Printer!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great multipurpose printer. Second one I have purchased (this one for my father). Mine has been going strong for 6 years now. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I switched over to brother years ago after having numerous problems with other printers. This printer does everything I need it to do in a home environment and was super easy to set up and start using. Says its not for pictures, but the color is amazing and prints pictures great

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently purchased the Brother printer. It arrived on time. Installing was easy. Print quality was very good. You have the options of prin, fax, and scan all in one machine. Highly recommend >

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Good printer, clunky app

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printed onky bw for now but peint quality excellent. Setup a bit clunky. Brother apps only allows print and scan and the app for this printer does not support my older brotger b and w printer so i need a different brother app per printer, which is kind of stupid...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Quality prinyyer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Printer prints fast. Toner is reasonable priced.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Pleased with Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, fantastic print quality, no problems at all

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Brother

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, reliable, and perfect for home or office use.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Excellent purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase. The impresion is very clean. I like the product, I'm happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this has been a great investment for our small business. Easy to setup.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great Brother Printer!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Brother 3720 was the perfect choice for our small business operations. It has provided flawless copies with reproducing the exact color for our logo. Great product!

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Good product, questionable company

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once the product was connected to my computer, it worked great! The wireless setup didn't work and locked up my wireless function on my computer. When I used a printer cable, it worked great. Contacting customer service has been next to impossible.

    I would recommend this to a friend
    • Brand response from Brother
      Posted .

      Thanks for taking the time to review your experience with the Brother MFCL3720CDW. We appreciate your feedback. I’m sorry to hear that you are having connectivity issues with the Brother MFCL3720CDW. I sincerely apologize for any inconvenience this issue may have caused you. We’d like an opportunity to help. Please contact us directly at:

      https://www.brother-usa.com/support/MFCL3720CDW Brother

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    printer review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    better than the older printer works without problems as expected

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Do NOT RUN OUT OF INK!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a printer that would print legal sized paper without having to get up and adjust every time. This does not provide that convenience. However, it is not hard to do once you figure it out. Secondly, and the most annoying and crippling feature is that when they decide you are out of ink-you are out. The printer doesn't print in a lighter shade for a period of time, it just stops and locks down. If you don't have a spare on hand, as I did not, you cannot print another thing until you get it. The ink that came with the printer did not last very long. I am hoping that it was a sample amount or something and this is not the case with all the ink. If that is so, I'm going to regret this purchase.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      The original Brother toner cartridges that came with the Brother MFCL3720CDW are starter Black Toner Cartridge  yields approximately 1,000 pages. Starter Cyan, Magenta, Yellow Toner Cartridges yields approximately 1,000 pages.

      If your machine's cyan, magenta, or yellow toners run out, you can choose Mono in the printer driver to allow you to keep printing.  You'll be able to keep printing until the black toner runs out.  When the black toner runs out, you won't be able to print until you replace it. We can help with that. I have included a link to the FAQ answer that should assist you. Please follow all the steps listed in the following link:

      Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32503140003/workspaceContext/workspace/processedPrint/Answer/160095

      If you still have difficulties please contact Brother Customer Service at:

      https://www.brother-usa.com/support/MFCL3720CDW Brother

  • Rated 5 out of 5 stars

    Worth the money!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, the quality of this all in one printer is excellent. While the toner is quite expensive, it's definitely worth the money, especially if you intend to use this machine frequently (High Efficiency). For the price, I think it's the top competitor in the market for similar products. I love the bluetooth and wireless features and their new app.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great!! Good price! Would buy again! Very easy to work.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I was able to sync it to my phone and sign up for print fresh.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Some no-brainer things need to be fixed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best to get a legible dark clear copy. A little slow, but that's ok. Problems: Not easy to cancel a job if you realize you've made a mistake. You can't really cancel it from the machine, you have to dig into your print queue on your computer. Additionally, the home button, along with the backup and the cancel button, are not lit up, and they are hard to see. So I had to print labels and tape them above the spots your need to press.

    I would recommend this to a friend
    • Brand response from Brother
      Posted .

      Thanks for taking the time to review your experience with the Brother MFCL3720CDW we appreciate your feedback. If you still need assistance, please contact the Brother USA support team at: https://www.brother-usa.com/support Brother

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great print

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer, no complaints after a couple of months. Very good printer that has reliable wifi. The app is easy to use for scanning.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Definitely 5 stars

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing clarity and crisp printing. The printing is a bit slower than I am used to but incredibly easy to use and do what you need it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great printer for small office and home use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best printer I have ever bought. It is easy to set up to get started with clear set up instructions. The only downfall is the black ink/toner got depleted amazingly fast.

    I would recommend this to a friend