Customer Ratings & Reviews
- Model:
- MFC-L3780CDW
- SKU:
- 10732276
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Great printer and very quiet!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We replaced an HP laser with this one because the HP quit connecting to wifi after about 4 years of use. Its been a solid performer for the last month of use! I recommend it.
I would recommend this to a friendGood home printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An inexpensive laser printer that is very versatile along with scan and copy capability. I don't use the fax function. It produces very good quality output.
I would recommend this to a friendBrother MFC-L3780CDW
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best printer I've ever had. Way more features than I'll ever use
I would recommend this to a friendSo far so good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had it a couple weeks. Had to address some minor issues (color correction on copies, paper wrinkling), but so far so good. We'll see how the toner cost stacks up against my previous inkjet ink cost over time.
I would recommend this to a friendBrand response from Brother
Posted .Thanks for taking the time to review your experience with the Brother MFCL3780CDW. We appreciate your feedback. I’m sorry to hear that you had copy and wrinkled pages issues with the Brother MFCL3780CDW. I sincerely apologize for any inconvenience this issue may have caused you. We are so glad that all is working good now with the Brother MFCL3780CDW. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed.
Thank you for being a Brother customer. Please know that we will be here, should you need to contact us in the future. Please contact us directly at:
https://www.brother-usa.com/support/MFCL3780CDW
Good printer but compatibility issues with Windows
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the printer for the most part. Does not get 5 stars because there are some compatibility issues between printer software and drivers and Windows 11. Brother is blaming Microsoft. However, it is their software/drivers. Feel they have the responsibility to update their software.
I would recommend this to a friendGood option
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While the printer is an overall good product, there are a few issues. One, the printer has a tendency to curl the paper during printing Second, when sending multiple files to be printed, it seems to have limited memory to deal with this.
I would recommend this to a friendBrand response from Brother
Posted .Thanks for taking the time to review your experience with the Brother MFCL3780CDW. We appreciate your feedback. I’m sorry to hear that you are having some issues with the Brother MFCL3780CDW. I sincerely apologize for any inconvenience this issue may have caused you. We’d like an opportunity to help. Please contact us directly at:
https://www.brother-usa.com/support/MFCL3780CDW
Nice printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this printer and its features. Works better than old epson.
I would recommend this to a friendink
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Store didn't have any ink 229 XL for this printer.
I would recommend this to a friendHelp?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot make the printer connect to my desk computer. I want .pdf documents mailed but cannot get them into the computer.
I would recommend this to a friendgood printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good printer ink lasts but slow when printing colors or sending a fax
I would recommend this to a friendBrand response from Brother
Posted .Thanks for taking the time to review your experience with the Brother MFCL3780CDW. We appreciate your feedback. I’m sorry to hear that you are having Slow print from computer issues with the Brother MFCL3780CDW. I sincerely apologize for any inconvenience this issue may have caused you. We can help with that. I have included a link to the FAQ answer that should assist you. Please follow all the steps listed in the following link:
Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32509260002/workspaceContext/workspace/processedPrint/Answer/157957
If you still have difficulties, please contact Brother Customer Service at:
https://www.brother-usa.com/support/MFCL3780CDW
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Like the wired and wireless options. Timely shipping.
I would recommend this to a friendBrother MFC Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very heavy. Expensive ink cartridges. WiFi sometimes slow.
No, I would not recommend this to a friendBrand response from Brother
Posted .We would like to take this opportunity to thank you for your feedback. At Brother, customer satisfaction is something we take seriously. We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
Wouldn’t buy again
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had high hopes for this printer. The second day I was using it to print my business labels. It started leaving a dark red line down the center of every label. I followed all the prompts to try to get it to stop doing that without any luck I will be returning it this week.
No, I would not recommend this to a friendBrand response from Brother
Posted .Thanks for taking the time to review your experience with the Brother MFCL3780CDW. We appreciate your feedback. I understand you are planning to return the Brother MFCL3780CDW. If you still have the machine, we’d like an opportunity to help. Please contact us directly at:
https://www.brother-usa.com/support/MFCL3780CDW
Don't buy this printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.On balance over the ten months we have had this printer, it has worked less than it has not worked. It repeatedly refuses to connect to our computers over wifi. I have been able to fix this a few times after several hours of trying everything, but as of today, nothing is working. And guess what - the warranty is apparently only ten months; it expired two days ago. What a piece of junk. Don't throw your money away on it.
No, I would not recommend this to a friendBrand response from Brother
Posted .Thanks for taking the time to review your experience with the Brother MFCL3780CDW. We appreciate your feedback. I’m sorry to hear that you are having connectivity issues with the Brother MFCL3780CDW. I sincerely apologize for any inconvenience this issue may have caused you.
Please be advised, the Brother MFCL3780CDW has a warranty period of (1-Year) from the date of purchase.
We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support/MFCL3780CDW
This is the worst printer I’ve ever owned.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this printer. It is slow and blows through ink even when printing mostly black and white documents. The multipurpose (envelope) tray is too small and wrinkles the envelopes when printing. The printer periodically defaults to double sided print when neither the printer or the document is set to double sided. This is the worst printer I’ve ever owned. I will be getting rid of it and replacing it with a different brand.
No, I would not recommend this to a friendBrand response from Brother
Posted .Thanks for taking the time to review your experience with the Brother MFCL3780CDW. We appreciate your feedback. I’m sorry to hear that you are having some issues with the Brother MFCL3780CDW. I sincerely apologize for any inconvenience this issue may have caused you. We’d like an opportunity to help. Please contact us directly at:
https://www.brother-usa.com/support/MFCL3780CDW
BUYER BEWARE!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are a small church that prints 35 bulletins weekly. We bought this printer in April 2025 and it died in July They gave us a new one but that voids your extended warranty. Got the new one 8/2025 but they made me purchase another exted. warranty. Printer is broken again Oct. 2025. BUYER BEWARE!
No, I would not recommend this to a friendRIPPED OFF
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.POOR PRINTER , JUNK BROKE OUT OF THE BOX. LOST $100.00 TO WARRANTY. REFUNDED WITH BEST BUT GIFT. WOULD NOT RECOMMEND THIS PRINTER OR BEST BUY. STAPLE WILL REFUND ALL OF YOUR MONEY IF PRODUCT IS DEFECTIVE IN CASH OR CREDIT CARD NO QUESTIONS ASKED.
No, I would not recommend this to a friendOfficeM
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very expensive toner that runs out very quickly. Afraid to even try off brand toner.
No, I would not recommend this to a friendBrand response from Brother
Posted .Thanks for taking the time to review your experience with the Brother MFCL3780CDW. We appreciate your feedback. I’m sorry to hear that you are having toner yield not as expected issues with the Brother MFCL3780CDW. I sincerely apologize for any inconvenience this issue may have caused you. We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support/MFCL3780CDW
Poor investment, expensive, doesn't work.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible printer, terrible customer service from Brother.
No, I would not recommend this to a friendBrand response from Brother
Posted .I’m sorry to hear your experience with the Brother MFC-L3780CDW was a bit difficult. If you’ll give us another chance, we’d like to make things right. Please contact us directly at:
https://www.brother-usa.com/support
INK SUCKER PRINTER
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This printer only uses Brother ink and has cost me over 300 a month in printer in absolutely a waste of money.
No, I would not recommend this to a friendBrand response from Brother
Posted .Please be advised, Brother does not block the use of third-party toner cartridges in our machines. Using non-Brother drum units and toners may cause print quality issues. Genuine Brother drum units and toners are designed to work at pre-set temperatures that are matched exactly to each of our individual toner formulations. We recommend using genuine Brother supplies for optimal performance and print quality.
We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support/MFCL3780CDW
