Customer Ratings & Reviews

We previously had a Brother MFC9340CDW, which worked quite well for almost 10 years before breaking (repeated paper jam at fuser fixing unit/roller). We bought the MFCL3780CDW to replace it, but unfortunately, this item was defective out of the box. Before even fully unwrapping the printer, we found the document cover to be loose. For those who aren't well-versed in laser printer anatomy (like me) the document cover is the name of the "lid" that you open up in order to place a paper on the glass for scanning/copying. This cover had two hinges and one appeared not to be attached at all. When the cover was lifted, this one hinge would rock out of alignment. We contacted Brother service chat, and after troubleshooting, they offered to send us a brand new printer to replace the new one we had just opened. We opted to return the unit to a local Best Buy store, instead, and ended up buying a comparably priced HP laser printer - gave up automatic duplex scanning/copying for much better/dummy-proof software interface.

Gone are the days of office printers being big heavy dinosaurs that took up a whole corner of the room. This printer is perfect for those looking for a simple, not so "office" type, compact printer. The printer itself does not feel large and has a small footprint. I found setting up the printer to be super simple and easy. I scanned the QR code on the front of the printer with my phone camera and went through the steps to set it up from my phone. It walked me through connecting the printer to my WiFi and was then ready to use. I did experience an issue with attempting to print from my phone though. On my Android phone, I had to download the Brother Mobile Connect app as well as the Brother Print Service Plugin. Once that issue was resolved, I was able to print without trouble. I printed out a flier on legal size paper, and the colors looked clean and crisp. The pages were not damp, even after printing multiple flyers. I was also able to print double sided pages while not having to flip the page. Whether I printed content with graphics or text, the quality and speed of the prints left me impressed. As far as the toner cartridges, the standard black cartridge lasts for 1,500 pages while the XL cartridge for 3,000 pages. Brother also offers a toner replacement service named “Refresh EZ Print” where Brother will send you toner before you run out and based on your usage. Brother offers this service free for four months and afterwards starts at $0.89 per 25 pages per month. As for scanning, the printer supports double sided scanning without having to flip the page in between scans as well. Also, I like that the tray itself is adjustable to your paper size. With the push and pull of 2 buttons, you're able to extend it to a paper size larger than 8x11, with 8x14 being the largest size (legal size) able to print paper on. Some pros include an easy-to-understand touchscreen display and the use of buttons is minimized, with the only button being the power button. Also, you have the option of choosing to scan on the flatbed or using the feeder. The one thing I do wish this printer had and I felt was missing was the additional larger capacity paper tray (has to be purchased separately). Overall, this is a great option for home businesses, small businesses, or those looking to print frequently and want great quality prints.

This customer mentions the MFC-L3780CDW's exceptional print quality, and praising its speed and clarity. Setting up the printer is generally straightforward, with a ratty LCD UI. The wireless connectivity is well-received, with seamless printing from various devices. While this user finds the printer's size to be a drawback, so far the MFC-L3780CDW meets the needs of this SOHO user, who seeks a reliable and efficient color laser printer. But I haven't had to replace toner yet, so what do I know.

I’ve been using the Brother wireless digital printer for a few months now, and overall, it’s been a solid performer. Setup was fairly straightforward — connecting it to Wi-Fi took just a few minutes using the Brother app and touchscreen interface. Once connected, it worked seamlessly across multiple devices, including laptops, tablets, and even phones. Print quality is crisp and clean, especially for documents. Black and white text comes out sharp and fast. Color prints (if you choose a color model) are decent, though not on the level of a dedicated photo printer. Still, more than good enough for basic presentations or school projects. Wireless printing is very convenient — no more tangled cords. I love being able to send a print job from my phone while I’m in another room. It supports AirPrint, Google Cloud Print, and Brother’s own mobile app, which is handy and responsive. The build quality feels durable without being too bulky. The paper tray holds a good amount, and I haven’t had any issues with jams or misfeeds so far. One small downside: it can be a little noisy when it starts up, and the touchscreen (on some models) isn’t the most sensitive — but it gets the job done. Bottom line: This is a great, budget-friendly wireless printer for everyday use. Brother continues to deliver reliable machines with low operating costs and solid performance. Highly recommended for home offices, students, or anyone tired of messing with cables.

Great machine for small office or personal use. There are a few things in the beginning ie; curled paper but this subsides with use. It is fast and quiet.

Love this thing, coming from an old Epson ink jet this is amazing. super quiet, very quick. and print quality is great. only thing I really miss from the ink jet is I had a large format that would allow photo printing of 13x19 paper, but this covers everything needed for an office like Legal, and normal.

We all know how printers work, there’s not much setup to this review. What I can tell you right away is that it’s NOT a printer for a small home office or apartment. This box arrived and it was huge, then I attempted to pick it up and I almost killed myself! It’s a large, heavy, dense, absolute UNIT of a laser printer!!! In the box is the printer, an assortment of paperwork in two or three languages, a phone cable, a power cable, and the beast of a printer itself. Once you get the printer unearthed from the styrofoam and papers there’s a plastic bag with handles around it which you can utilize to get it out of the box if you’re brave. I am not brave, I reached deep and just deadlifted it out onto the desk where it will live forever. There’s what I assume to be rubber pads on the bottom as it doesn’t scoot easily so be sure you place it correctly right away. Setup is pretty easy, the usual removing tape and plastic guards from your ink cartridges but you’ll want to be sure to check EVERY nook and cranny as I almost missed a large piece of tape and a moisture absorbing packet in the paper tray. With power the printer comes on and goes to the main menu allowing you to copy or scan and there’s a message about updating firmware and setting up wifi. I set up the wifi quickly and without hassle and the firmware took maybe 4-5 minutes to update. Scanning quality to file is beautiful, detailed, and I have no complaints….this is on par with every scanner I’ve used before. Copying was equally simple and satisfactory, nothing to report there. Printing is a dream! Documents almost fly out, the speed is very quick. Pictures printed just as fast as black and white and came out looking crisp and high definition unlike some color prints I’ve done elsewhere with some kind of color shade differences making them look blurry or not quite up to par. Very impressive color printing, this would be the reason to consider this printer above anything else you’re looking at, the speed and clarity is unmatched in my experience. There’s a number of features that would make your small business or your office run so much more efficiently such as password protected printing which stores your print request but doesn’t print until you arrive and put in your password. There’s scan to PC, USB, mobile device which do exactly what you’d think. It’s a lot more than necessary for a home environment but its nice to have the extra features in case you need them for something. Great printer, highly recommended but you’re going to need a large space to set this up as the footprint is huge, approximately 18x16x16. If you can fit this beautiful machine in your living space then you’ll not be disappointed. Laser printers look as good or better than ink printers and their ink seems to last much longer!

This printer is fantastic for the four of us at home. It's probably a little overkill, but I usually don't go with tech that isn't. This replaces a basic, black & white laser printer which worked well but left us without a color option. This Brother printer gives us the ability to print in color, and so much more. Setup was quick and easy. The most difficult part was finding all the tape they used for shipping. I had it out of the box and printing within 15 minutes! Features: Color - We are back to printing in color but now we have laser speed! The color prints are great for most things. The only thing I wouldn't use the 3780CDW for is photo printing. I have tried with so many printers and never liked the results. Reliability - I have never met an inkjet printer I liked. Most of the time I want to relive the scene from "Office Space" with inkjet printers. Inkjet printers are horribly unreliable. This printer has worked flawlessly from the start. All four of us connected easily and have printed from it. We've never had that good of luck straight out of the box. Versatility - I the conveniences of the machine. It holds 250 sheets of paper at a time. I can make copies in black & white or color. There are even options to increase or decrease the size of what you copy. Scanning documents with the 3780CDW is super easy as well from the Brother app. The Brother Mobile Connect app is highly rated (4.6/5 stars) on the App Store and works really well. There is a lot to like about this printer. One thing I do not like, nor will I participate in, and that is Brother's "Refresh EZ Print Subscription." For one, I am pretty much over this "subscription era" we are in right now. I don't need another subscription. That said, this is an OPTIONAL program. You do not have to participate in order to use your printer. The EZ Print is offered as a 4-month trial, then you pay a monthly fee. The entry-level for this printer is $9.99/month and includes 75 pages per month. They give you rollover pages to use the next month if you don't use all 75. Wait, this sounds familiar. Does anyone else remember the old cellular plans that limited your minutes but allowed rollover? No thanks. I'll get the ink when I need it. Off my soapbox now, I really do like the printer. It's great for the four of us. It would also be great for a small office.

After owning the Brother MFC-L3780CDW Wireless Digital Color All-in-One Printer for about 7 months, I can confidently say it’s one of the best tech purchases I’ve made in recent years. As someone who used HP printers for well over a decade—both inkjet and laser—I had gotten used to their quirks, slowness, and constant prompts for ink refills. I wasn’t sure switching brands would make a big difference, but it absolutely has. Brother has nailed it with this one. Setup & Build Quality Setup was smooth and straightforward. Out of the box, the instructions were clear, and connecting to my Wi-Fi network took just a couple of minutes. The touchscreen interface is snappy and intuitive, which already gave me a better first impression than HP’s clunky, laggy menus. Physically, the printer feels solid. It’s not exactly compact, but it’s not oversized either—perfectly reasonable for a home office or small business setting. The trays slide in and out smoothly, the lid doesn’t feel flimsy, and overall the design is practical without being bulky or dated. Performance & Features Here’s where it really shines. Print speed is excellent, especially for a color laser. Pages come out crisp and clear, and it handles double-sided printing quickly without jamming or stalling. The color reproduction is vivid, and the text is razor-sharp. I’ve printed everything from documents to marketing flyers, and the quality has been consistent across the board. The scanning and copying functions are also fast and reliable. The ADF (Automatic Document Feeder) works great—I’ve scanned stacks of multi-page documents with no misfeeds or skips. OCR is solid if you use Brother’s software, and the mobile app has been surprisingly useful for printing and scanning from my phone. Compared to my old HP, it’s night and day. With HP, I was constantly battling firmware updates that disabled third-party toner, sluggish response times, and occasional network drops. With this Brother printer, everything just works. I haven’t had to mess with a single firmware update or deal with any software headaches. Toner & Cost Efficiency One of the biggest surprises for me has been toner management. The Brother uses high-yield cartridges that last a long time, and more importantly, it doesn’t nag you to replace them prematurely like HP printers often do. I also appreciate that Brother is far less aggressive about locking you into their brand toner. That kind of flexibility goes a long way. Connectivity & App Experience The Brother mobile app and cloud integration are a big plus. I’ve printed directly from Google Drive, scanned documents to email, and even printed photos from my phone with minimal fuss. AirPrint works perfectly from my iPhone and iPad as well. Pros and Cons Pros: • Fast, high-quality printing (color and black & white) • Reliable duplex printing and scanning • Excellent build quality • Easy setup and intuitive interface • Much more toner-friendly than HP • Quiet operation • Strong mobile app and cloud support Cons: • It’s a bit large for smaller desks • Doesn’t support borderless photo printing (common for laser printers) • Initial cost is higher than some inkjets, but long-term value is better Final Thoughts The Brother MFC-L3780CDW is a workhorse. It’s quiet, fast, and incredibly dependable. If you’re coming from HP like I was and are frustrated with constant ink issues, unnecessary software updates, and clunky interfaces, you’re going to love how hassle-free this Brother printer is. After 7 months of heavy use, I’ve had zero issues and no regrets. I wouldn’t go back to HP if you paid me. Brother got this one right.

I recently made the switch from HP to Brother, and I have to say — this printer is a powerhouse. The MFC-L3780CDW exceeded my expectations. It runs quietly, prints with rich, vibrant color that's true to the original image, and the setup was seamless right out of the box. Whether it's for everyday printing or high-quality presentations, this all-in-one handles it like a pro. If you're looking for reliability, performance, and excellent output quality, this is the upgrade worth making.

Really like the Brother MFC-L3780CDW wireless Digital Color Laser printer. It was very easy to setup and connect to my network. It holds a lot of paper in the regular tray and the second tray can hold specialty paper for a special print job. It is very fast, the print is very clear. The only thing is scanning with the document feeder can get a little blurry.

If you’re looking for an affordable color laser printer, the Brother MFC-L3780 may be just what you’re looking for. It’s slightly faster and more configurable than it’s predecessor L-3770, which may still be available at a discount. It uses a different cartridge number, however, which means you’re stuck using Brother’s branded toner for a bit. Brother now offers a subscription program, however, which provides a fixed cost per page. The subscription will almost certainly be appreciated by business workgroups which is who this is primarily targeted to. Home users will appreciate the speed and quality. The scanner is fast and clear. It integrates very nicely with several cloud services such as GDrive, OneDrive, email, Evernote, and more. It’s equally adept at connecting to corporate cloud services and consumer ones. Different presets can be used for specific folders on the same service. It also supports multiple connections to the same service (i.e. GDrive for home, GDrive for work, GDrive for school). It scans both sides of the page simultaneously, leading to very fast processing of even large documents. It will automatically drop blank pages. It also does a great job deskewing pages, even if they scanned at a bit of an angle. Brother also makes a mobile app (both Android and Apple) allowing you to print from your device or scan directly to it, instead of the cloud. For printing, the first page out takes a little longer (~25 seconds), which is common for laser printers. Some time is needed to warm the fuser which fixes toner to the page. Once that’s at operating temperature, I measured subsequent pages at close to 30 / minute. Double sided is closer to 20 images / minute as it takes more time to flip the page than it does to spew new pages continually. For business users, Brother has added secure print functionality to this model. While configuration is a little painful, it can be set up so that print jobs start only when a given users logs into the printer. Key cards or fobs can be programmed into the printer to make the login process easier while maintaining the security. I would certainly recommend this as a unit which can serve your home well and grow with your business as well. Nice upgrade, Brother!

I searched around for over 6 months for a great printer. I wanted to switch over to laser as I was tired of the ink cartridges. Drying up. And the cost of the ink cartridges we're just getting outrageous. I have to reviewing many Laser Printers. I came across the Brother printer. And we are extremely pleased with the quality. One of the main reasons. On getting this printer. Was the ease of connectivity To other items. We have been using the Quick Print. On the laser printer. And with the Quick Print the quality is just amazing. It will probably be over a year before we have to replace the toner cartridges. We highly recommend this printer. As we are done with pink Jeff printers and we love this laser job.

Good printer great and easy setup the quality is excellent

Straight out of the box I was impressed. This is a heavy duty printer. I needed help from my husband to get it out of the box. Once out of the box, all I did was plug it in the cartridges are already in place. It also has a landline telephone cable to plug directly into your router so that you don’t lose connection when using the Wi-Fi printing. Overall, this is a great printer for home if you have the space. Again, this is really big and not meant for a small personal office unless you print multiple times throughout the day. I will say the features of copying printing through your cell phone tablet and computer is super convenient. I’m not a fan of the cartridges being so big but they have to match the size of the printer and I don’t think I’m going to have to change those cartridges for a very long time. I can store hundreds of pieces of paper and forget about it after printing for weeks out of time. Set up is really easy once you read the instructions and scan the barcode , I think I will have this printer for a very long time. It’s a little loud for my taste, but nothing excessive

This is the best overall printer I have owned. The set up was pretty simple. I will definitely stick with Brother products they do a great job. The printer is quick and prints clear. I absolutely recommend this all-in-one printer.

I like the quality of the printing, copying, and scanning and the feeding for multiple pages. Also the easy of normal operating and the cartridges are easy to change.

The printer does everything I need! I can print from my phone, tablet and computer. Unlike my previous printer which often did not respond to my devices, this one is reliable. The print quality is very good and the scanner is excellent. I am very satisfied.

Best printer I’ve ever owned! Easy to set up, easy to do the extras like scanning. It’s on the larger side, but worth it. LOVE Brother and will never go back to other brands.

So far terrific and no problems with installation. Also, I printed a photo on plain paper and it looked very nice, not quite photo quality but this printer is not for photos. The only downside I have found is when the toner runs out, there is no obvious way to reset the counter. None of the hacks online work as they revamped the display and buttons. However, I emailed Brother and they said you can reset the drum unit and this will reset the counter.