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Customer Ratings & Reviews

Your price for this item is $719.99

Customer reviews

Rating 4.5 out of 5 stars with 226 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers frequently mention the excellent print quality and overall performance of the MFC-L8900CDW printer. Users appreciate its ease of use and scanning capabilities, as well as its quiet operation. Some customers have noted the simple setup process, while others have experienced occasional paper jams and have commented on the weight of the printer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 226 reviews
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    S little bigger than what we needed but works great

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Good printer - but a bit ink thirsty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The standard quality of printing from this device is great for office use. BUT, if you print any photos or need higher resolution printing, this thing drinks ink like you've never seen! BUT also, gives you a terrific result.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Slow as molasses

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only kept this printer a couple of weeks. It is slow as molasses and the colors just didn't appear correctly on paper. Holy cow that printer was slow.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      Thanks for taking the time to review your experience with the Brother MFCL8900CDW. We appreciate your feedback. I’m sorry to hear that you are having slow print and print quality issues with the Brother MFCL8900CDW. I sincerely apologize for any inconvenience this issue may have caused you. I understand you are planning to return the Brother MFCL8900CDW. If you still have the machine, we’d like an opportunity to help. Please contact us directly at:

      https://www.brother-usa.com/support/MFCL8900CDW Brother

  • Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im very happy with this printer and price they give me

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Didn't work out for me - Duplex printing issue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The duplex scanning on this printer is excellent, just like an ADS-2700. I returned this printer however because it jammed every time when trying to print two sided. I went through the trouble shooting process with Geek Squad and Brother to no avail. I am now thinking I am better off with a separate scanner (2700) and a separate duplex color laser printer (also Brother). I returned this printer for credit with no issues, Best Buy is very good about that.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      We understand you were experiencing an issue with consistent jamming and had to return the machine. If we can be of any assistance is the near future, please don't hesitate to contact us directly at www.brother-usa.com/support. Brother

  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Brother All in one printer is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 5th Brother All in one printer I have purchased for different office locations & love them. The first one I bought in 2014 is still working just fine!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Nice color printer for a small office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice color printer. Prints text and graphics well. Not great on photos.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good print quality. it was larger then I thought I use it for my home business and love it

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    great color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worth for the price and quality of color. I’ve found cheapest price at Best Buy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Tons of issues...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had weekly issues with this printer since purchase, and Best Buy has been less than helpful. Buy the Geek Squad Protection on this...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    BUYER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HORRIBLE PRINT TOO SLOW CALL CUSTOMER SERVICES THEY ARE HORRIBLE THEY CANNOT HELP ME PLUS THEY ARE OUTSIDE OF THE COUNTRY

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      Thanks for taking the time to review your experience with the Brother MFCL8900CDW. We appreciate your feedback. I’m sorry to hear your experience with Brother Customer Service was poor. If you’ll give us another chance, we’d like to make things right. Please contact us directly at:

      https://www.brother-usa.com/support/MFCL8900CDW Brother

  • Rated 1 out of 5 stars

    Office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t work - works like an old machine- waste of money

    I would recommend this to a friend
    • Brand response from Brother
      Posted .

      Thanks for taking the time to review your experience with the Brother MFCL8900CDW. We appreciate your feedback. I’m sorry to hear that your Brother MFCL8900CDW is not working. I sincerely apologize for any inconvenience this issue may have caused you. We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support/MFCL8900CDW Brother

  • Rated 5 out of 5 stars

    Great product for office.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has all features necessary. Really like the option for USB attachement. Could be a little faster.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not really that thrilled....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really thought after reading and comparing on a few models that this would be a great printer for me. I'm really not that excited after using it for a short time though. It has kind of a long pause before it starts printing (maybe I'm just impatient) and the color quality is just ok. I'm actually thinking about exchanging it for something else.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Item never arrived

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never got item its been almost a month and still no refund

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    THE TORTOISE & THE HARE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PRINTS TOO SLOW, TAKES UP TO MUCH ROOM, PRINTER WILL SHOW ALL SIGNS OF DIRT DUST PARTICLES, ITS TRUE WHITE.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      We understand you are experiencing an issue with your Brother MFCL8900CDW machine printing slow. We'll be happy to assist you. Below is a FAQ that may improve the print speed:

      https://help.brother-usa.com/app/answers/detail/a_id/143455

      If you continue to have issues, our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support Brother

  • Pros mentioned:
    Noise level, Print quality

    Rated 5 out of 5 stars

    Amazing print quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this printer for our business. The print quality is top notch and the machine is so dependable and quiet. I would recommend this to anyone needing a printer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Print quality

    Rated 5 out of 5 stars

    brother

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great for business use if like printer in black and color and brother printers are reliable and gets job done

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Still Rocks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my printer in 2018, it's 2025 now, and it still rocks. Hands down the best printer I've ever had.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Commercial Printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and easy to set up and use. No complaints. If it were a bit smaller I'd buy one for my home.

    I would recommend this to a friend