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Customer Ratings & Reviews

Your price for this item is $719.99

Customer reviews

Rating 4.5 out of 5 stars with 226 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers frequently mention the excellent print quality and overall performance of the MFC-L8900CDW printer. Users appreciate its ease of use and scanning capabilities, as well as its quiet operation. Some customers have noted the simple setup process, while others have experienced occasional paper jams and have commented on the weight of the printer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 226 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 4th brother printer. It’s too early to speak about this one but the previous ones were very reliable. So far so good

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not What I Expect From Brother

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not easy to use. Technical support at brother does not even able to help with basic tasks like scanning to email. Print quality less than expected. Over priced. I do not recommend.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      Thanks for taking the time to review your experience with the Brother MFCL8900CDW. We appreciate your feedback. I’m sorry to hear your experience with Brother Customer Service was poor. If you’ll give us another chance, we’d like to make things right. Please contact us directly at:

      https://www.brother-usa.com/support/MFCL8900CDW Brother

  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Brother MFC-L8900

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Machine , works well, good value, very good options and features;

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is quiet, easy to install and the color is fantastic! Love the double-sided function!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast reliable printer. Only had for one month so I don’t know how long the ink will last.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Awesome color printer all in one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer at a value price. So far printing, scanning and faxing are a breeze. Colors pop in vivid detail.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great all-in-one for Small biz

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good start up color all-n-one for small to medium biz. setups and very easy to install and operate.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great for small office use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was so easy to install and so easy to use. Great clarity of prints, copied & scans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST ONE YET!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really great!!!. Highly recommend it!. A great improvement for my office. The entire staff love it!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Printer is faulty and repair service is too slow.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer stopped working properly in one week. It now takes hours to start printing then will print one page after ten or more minutes. Does not scan and getting someone to look at it is a very frustrating exercise of phone tag without ever talking to a human. Insists on online appointments which are so far out it makes no sense for a small business to have such a service plan.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      We understand you're experiencing issues with your Brother MFCL8900CDW machine not working properly. We'd like to help. Please contact our Customer Service department and we will work with you to resolve these issues. Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support Brother

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent printer easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer so far. It is easy to set up. I would recommend it for a small business

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Just what was needed for family & office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great connectivity, speed, and function. Very pleased with purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great all-in-one printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is economical and produces great copies. It’s easy to setup and use.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Good Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick duplex printing with great quality and excellent scanning utility

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Mandatory Printer for small office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer is extremely fast. I wish I would have bought it years ago.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brother is the only printer that I would buy. Great Product

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 2 out of 5 stars

    Poor support. Lacks some features

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never been able to setup auto-fulfillment with this. Each time, it says it worked, then the next day it's disconnected. The only way to try again is to do a factory reset on the printer. I receive a couple emails a day saying my printer is registered, but it won't let me do anything about it. I tried to disconnect the printer from my account, but that doesn't work. Support is not available when I'm around the printer, and Brother hasn't responded to my email. Printer itself is pretty solid. I wish it showed a copy count when using the copier function though. WiFi is weak. Better to connect via Ethernet. Software seems to confuse how to do two-sided printing (when selecting "Long Side" it will often flip on the short side) Don't get this if you want auto-fulfillment of toner, or need to contact support on weekends. Otherwise, it's an ok printer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Brothers printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brothers Printer what more do I have to say. About our 10th or12th printer

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for office or home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and easy to use. I have it in my home and it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    great for office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we are replacing a 3 year old color mfc with this new model and it’s great

    I would recommend this to a friend