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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 299 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers admire the TN-360 High-Yield Toner Cartridge for its excellent print quality, ease of installation, and long-lasting yield. Many appreciate the product's competitive price point. Positive feedback consistently highlights the cartridge's compatibility with Brother printers and its reliable performance. The overall experience reported by customers is overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 299 reviews
  • Rated 1 out of 5 stars

    Crap! They changed the cartridge size! Unusable

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How come this is now a smaller cartridge? This is my 3rd one that I bought from Best Buy. The first 2 is good. This 3rd one is smaller and won't fit my printer. Printer does not recognized it. Unusable. I bought this last year...Aug 2019...Now I can't return this. Should be NEGATIVE STARS.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      Hi Peter, We are sorry that you are unhappy with your cartridge purchase. Please verify you have purchased a new Brother Genuine cartridge by following the steps on this website:
      https://www.brother-usa.com/supplies/ink-and-toner/security
      If you have any questions about your Genuine cartridge, please contact Brother customer service at 877-276-8437. Brother

  • Pros mentioned:
    Price, Print quality, Yield

    Rated 5 out of 5 stars

    Satisfied!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good print quality with high yield. Great price! Always have had good experience with brother cartridges!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Best printer and toner I have ever used.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Brother printer is an excellent product, trouble free, easy to deal with and the toner lasts forever it seems. The print quality is top notch. I have had absolutely no complaints with either. In fact, I recommended Brother printers to my son who recently purchased a Brother wireless color laser printer. Such a printer including toner will be my next printer purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Print quality

    Rated 5 out of 5 stars

    Ink

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never have a problem. The ink works great and is a great price. I’ve had the printer for years and I have never had a problem.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Print quality

    Rated 5 out of 5 stars

    the toner product is the best for our laser printe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this toner product seems to be the best for our Brother laser printer. The price at Best Buy was very competitive and with rewards turned out to be a better price than refilled generic options available.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Print quality

    Rated 5 out of 5 stars

    good toner for many prints

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Good price. Using this printer and toner for 10 years without a glitch. I bought it at Best Buy and replace my toners there too.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Brother Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Brother printers. This toner is not messy as other toner products I have experience with. Plus Best Buy puts them on sale frequently so price is very reasonable.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Reliable, Economical, Long-Lasting

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this toner before and have always had good results. Brother is a very good brand of printer and mine has lasted for years. I am not a heavy user so it's a good idea to take it out and give it a gentle shake when printing starts getting lighter. It's much more economical than ink jet cartridges if you don't mind black and white images. Actually, for color photos I prefer scanning to a disc and viewing them that way as opposed to printing them on paper.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Quality to Depend on

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality dependable product for my brother printer. I use it for business and every day needs. I will only use the brother product for my printer as the others do not have the same quality.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Yield

    Rated 5 out of 5 stars

    more prints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The high yield cartridge keeps on printing long after you get the low on toner warning. Much better deal than the standard tn330 cartridge.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Yield

    Rated 5 out of 5 stars

    Good quality ink cartridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cartridge provided high quality copies and as many copies as advertised. I would definitely purchase this product again

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Very good product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product and easy to install, it's good value for the money

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Bobusebrother

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install, good quality print out very good, I recommend

    I would recommend this to a friend
  • Pros mentioned:
    Price, Yield

    Rated 5 out of 5 stars

    Great buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This high yield toner is a great buy for my printer. The cost at Best Buy was far less than any other store.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    it's a quality brother toner

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my brother MFC laser printer for years now a still working great. I was running out of toner and was happy to see that best buy was carrying this unit. the toner works great, i bought third party toners before, but the copies would not come clean sometimes. this toner make great printouts everytime. very happy with this toner. just wish they would charge a bit less...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Home office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, no smudges, clean lines, never dissatisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Yield

    Rated 5 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brother brand is always better than 3rd party sellers, and this unit gives a lot more pages than the base 330. A good value

    I would recommend this to a friend
  • Pros mentioned:
    Price, Print quality

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality product and great value and reasonable pricing.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    broter printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the quantity and the price. Plus it was easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Print quality

    Rated 5 out of 5 stars

    Awesome toner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome toner and a great value. The product is brand name and works Greta.

    I would recommend this to a friend