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Customer Ratings & Reviews

$71.48

Customer reviews

Rating 4.8 out of 5 stars with 1404 reviews

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  • Value

    Rating 4.5 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 1,404 reviews
  • Rated 1 out of 5 stars

    defective toner cartridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After installing the toner cartridge, the printer started leaving some streak spots on the pages. Even the toner cartridge it replaced wasn't doing that. Also, the print from the new toner was almost as light as from the previous toner (very slight improvement). I have replaced this toner cartridge in the past & didn't have these issues, so hopefully I just got a defective one. I thought the streaks might stop after a little use, but they didn't.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      Thank you for taking the time to review our Brother TN450 toner. Your feedback is very important to help us improve our product. We would like to help with the issue and ask that you please reach out to our customer support via chat, email, or phone by using the following URL so we can continue to assist you. Brother does offer FREE support for the life of this machine: 1-877-BROTHER (877-276-8437) Available Monday -Friday 9AM – 9PM EST
      https://www.brother-usa.com/brother-support Brother

  • Rated 2 out of 5 stars

    Lower cost available but not suggested

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    420 lower cost equivalent never offered even though capacity may work

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Aggravating it doesn't come with the drum

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't realize this didn't come with the drum. It's two separate pieces which I didn't realize. I'm used to the HP printers which are much easier to replace. To replace the drum and printer cartridge didn't seem worth it and the store threw out my drum after I bought the printer cartridge from them, so all in all and aggravating purchase.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective toner cartridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am getting a black line on one edge of the page. I'm told this is from a defective toner cartridge. I have no clue if Best Buy would exchange it. Since they don't have phones that ring, I can't call and ask them either. This whole experience has been a nightmare.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      We are sorry to hear that you are having line issues with your Brother machine. We know this is frustrating. We would love to hear from you with details to be able to get your machine up and running again. Our Brother Customer Support Team is on stand-by to provide quality products and service to our customers via online, email or live chat: www.brother-usa.com/brother-support Brother

  • Rated 2 out of 5 stars

    Good toner, doesn't last as many pages as claimed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Toner doesn't last as long as claimed, you can shake it up and get a few more but not as many as claimed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the toner for my printer and it works well.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job but very expensive. I wish they were refillable at best buy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    wrong item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the girl gave me the wrong cartridge. can I still return it? I'm disabled so it's hard for me to get over there.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Failed after less than a month

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was pleased with this battery to start with. But after about a month it stopped holding a charge. Will seek replacement or refund.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Just buy a new printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cartridge was low, put in new one and yet still doesn't work

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      Hi, we see you are experiencing an issue with the ink low error message after the replacing the ink. We'd like to help. Click the link below to assist you.
      https://help.brother-usa.com/app/answers/detail/a_id/74559

      If you continue to have issues, our Brother Customer Support Team is available to assist you direct: https://www.brother-usa.com/brother-support Brother

  • Rated 1 out of 5 stars

    empty Toner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this at best buy, and when i got home to install to my printer, my printer still read as an empty toner, that means this was empty. I tried resetting and turning on an off my printer and still giving me the message of "toner replacement. Replacing a toner with my printer was very straight forward and I replaced my toner on my printer couples of times. Obviously, the toner i bought was empty. I will going back to bestbuy and hope they will replace this toner.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      We understand you're experiencing replace toner errors with your Brother machine. We'd like to help. Please contact our Customer Service department and we will work with you to resolve this issue. Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support Brother

  • Rated 1 out of 5 stars

    136$ I'm bay factory defect not good is sakss ; (

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALISHER I'm bay broken parts not good. factory defect. Not changed

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great laser printer owned almost one year

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since my purchase, I have only had to purchase 3 TN-450 replacement cartridges, and I print an incredible amount of pages every day. I have not been keeping count, but have not had the "drum" light go on for replacement yet. However, I have purchased one so it will not stop "production." The pages are clear, although I admit missing colors on a few of the things I print. When I buy my next printer, I will perhaps upgrade to one with color, but this one is so fast in B&W! I would hope eventually they will make color an option, so for most things you can leave it in B&W mode, then switch on color for the occasional document, as I could choose with an old "all-in-one" when I used the scanner. Otherwise, this is PERFECT!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brother Got It Right With This One

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time I've purchased the high yield toner (TN-450) from Brother and I felt obligated to post a review because of how happy I've been with this particular toner. Like many of you, I was skeptical in believing that there would be much of a difference between the standard yield toner (TN-420). I do a lot of double-sided printing and went through approximately 2 1/2 reams of paper before the toner warning light came on. Even then, I was still able to get a couple hundred more pages before it got embarrassingly bad. What made me decide to buy it from Best Buy this time around was the additional 10% discount I automatically got for using my Best Buy Credit Card during the online checkout. I'm not sure if this is applicable for in-store purchases. After taxes, I paid $67.21, which I now know, is worth it for this product. Look no further, this is exactly what you're looking for. Andrew

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just like my HP

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Contrary to other reviews, I have had my Brother printer for several months now and have been great success with my toner cartridges. I use it in the office with 4-5 other employees and we print on average 100-150 pages a day...while i have not kept track of the page count it runs in tandem with our HP printer and the toner falls right in line. I would highly recommend to anyone especially for the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great with Brother MFC-7360 N

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TN-450 works great with Brother MFC-7360 N and is easy to place in the printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product,easy to install, great printing lasts long

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ink

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In stock at local store. Easy online purchase with quick pickup. Works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brother ink

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality ink for our printers. Brother printer is the go to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brother TN-450 Toner

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this via phone, gave my credit card, and my husband picked it up. Works great

    I would recommend this to a friend