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$98.28

Customer reviews

Rating 4.8 out of 5 stars with 1454 reviews

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  • Value

    Rating 4.4 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 1,454 reviews
  • Rated 3 out of 5 stars

    Too expensive for replacement

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oem cartridge but too expensive for replacement. Not last too long.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      Hello, stated page yields for genuine Brother cartridges are based on the ISO testing standards. The number of pages that can be printed with a cartridge is affected by several factors, including paper size, number of pages per print job, amount of print on each page, font size, and print content (graphics, charts, etc.). Print jobs with large text fonts, graphics, charts, and/or large amount of solid coverage (black or any given color) will use much more toner and will shorten the life of the toner cartridge. Brother

  • Rated 3 out of 5 stars

    Just ok.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little pricey if compared to another model or similar

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Brother Give me a Break!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked my Brother laser printer. The problem came when I needed another printer cartridge. The printer cartridge would no longer work in the printer. The workers tried their best to make it work but nothing worked. The worst part of this was that Bestbuy stopped selling the printer, so I had to buy another printer. Always get a extended warranty a new printer cost me a lot less.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      We would like to take this opportunity to thank you for your feedback. At Brother, customer satisfaction is something we take seriously. We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support Brother

  • Rated 2 out of 5 stars

    PLACED ORDER - ORDER BUT FULFILLED - NO ASSISTANCE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a joke of a place. Placed an order. Order not fulfilled. Useless clerk.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Brother printer and ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should have bought the Brother printer and ink long ago. Saved me a ton of money already on ink cartridges.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    MGR

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    INKS IS DAMAGE PRINTING ALL OVER THE PAPERS NOT GOOD

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      We would like to take this opportunity to thank you for your feedback. At Brother, customer satisfaction is something we take seriously. We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support Brother

  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only got about 1000 pages of print rather than the 3000 advertised. I do not print pictures.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you did not get the toner yield as expected from your Brother TN760. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.

      Genuine Brother toner cartridges are produced with a specific amount of toner to yield the following:

      TN Starter Toner - approx. 700 pages

      TN730 Standard Toner - approx. 1,200 pages*

      TN760 High Yield Toner - approx. 3,000 pages*

      *The approximate toner yield is in accordance with ISO/IEC 19752.

      The number of pages that can be printed with a toner cartridge is affected by several factors, including paper size, number of pages per print job, amount of print on each page, font size, and print content (graphics, charts, etc.). It's important to remember that a typical printed document is one letter-size (8.5" x 11") page with 4% - 5% print coverage.

      If you need more assistance or think that you did not get the toner yield as expected, we would be glad to help you. Our Brother customer support is available to assist you directly at www.brother-usa.com/brother-support. Brother

  • Rated 5 out of 5 stars

    GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ALWAYS USE THIS TONER, I NEVER WITH OTHER BRAND OR THOSE SIMILAR PRODUCTS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works for the printer. I prefer laser printers as ink lasts longer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Toner cartridge replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Toner cartridge is "plug and Play" and works fine

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No way

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The box states this should yield 3,000 prints. This is my second purchase and have averaged around 1200 sheets.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      Hi, we understand the Brother TN760 did not meet your expectation. The stated page yields for genuine Brother cartridges are based on the ISO testing standards. The number of pages that can be printed with a cartridge is affected by several factors, including paper size, number of pages per print job, amount of print on each page, font size, and print content (graphics, charts, etc.). Print jobs with large text fonts, graphics, charts, and/or large amount of solid coverage (black or any given color) will use much more toner and will shorten the life of the toner cartridge. Brother

  • Rated 2 out of 5 stars

    Brother outgoing fax smudges

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smudges on out going fax .. awful!! Toner powder build up on roller constantly cleaning w alcohol swab.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      We are sorry to hear that you are unhappy with the Brother TN-760 toner cartridge and we'd like to help. The toner cartridge is not utilized when sending faxes, please try cleaning the scanner with alcohol instead. If the problem persists, feel free to contact Brother Customer Service directly at https://www.brother-usa.com/support Brother

  • Rated 1 out of 5 stars

    Misleading page quantity

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can assure you this gets no where near 3000 pages of printed paper. I use this printer for work and can confidently say it was lucky to maybe have reach 1500 before needing replaced. Very disappointed in the quality from Brothers after ready such great reviews.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      We understand your Brother TN760 cartridge did not last long. We'd like to help. The stated page yields for genuine Brother cartridges are based on the ISO testing standards. The number of pages that can be printed with a cartridge is affected by several factors, including paper size, number of pages per print job, amount of print on each page, font size, and print content (graphics, charts, etc.). Print jobs with large text fonts, graphics, charts, and/or large amount of solid coverage (black or any given color) will use much more toner and will shorten the life of the toner cartridge. If you have any questions about your Brother Genuine cartridge, please contact Brother customer service: https://www.brother-usa.com/brother-support Brother

  • Rated 1 out of 5 stars

    Ink

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to buy my ink ahead of time, so I don’t run out; when I installed the ink, it did not work. It still said low toner, so I ordered more ink to determine if this was the copier or the ink, and the new ink worked, so this told me the ink I received was no good

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      We understand you're experiencing issues with your Brother TN760 toner cartridge. We'd like to help. Please contact our Customer Service department and we will work with you to resolve this issue. Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support Brother

  • Rated 1 out of 5 stars

    Crummy!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    - I gave up on getting various generic cartridges to work. . . . I got black lines down one side of each page. - Ok. I gave-up. And paid $85 for this Brother cartridge. . . - Crummy! . . . . The Brother-pages "still" had a black line. . . . . - I had to use a paper-cutter to chop off hundreds of pages that were due. (They "still" looked a mess when I filed them electronically.)

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      Hi, Brother strongly recommends that customers use only Brother Genuine cartridges for optimal results. Using non-Brother supplies may affect the hardware performance, print quality and machine reliability. The Brother limited warranty may not apply to any problem that is caused by the use of third-party supplies. If you have purchased a compatible cartridge and have any questions, please contact the seller. Here is a FAQ that may help with the black lines.
      https://help.brother-usa.com/app/answers/detail/a_id/160379?R3ModelID=HLL3270CDW
      If you still have the issue, please let us know by Email or Live Chat so we can explore other options. Brother

  • Rated 2 out of 5 stars

    Very costly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did think it lasted as long as it should. i have purchased after market toners and they last much longer at 1/4 the cost

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DId not last 2 months

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was fine for a while but after a couple of months, started losing ink and i have to remove it from the printer and shake it for it to work again.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      We understand your Brother TN760 cartridge did not last long. We'd like to help. The stated page yields for genuine Brother cartridges are based on the ISO testing standards. The number of pages that can be printed with a cartridge is affected by several factors, including paper size, number of pages per print job, amount of print on each page, font size, and print content (graphics, charts, etc.). Print jobs with large text fonts, graphics, charts, and/or large amount of solid coverage (black or any given color) will use much more toner and will shorten the life of the toner cartridge. If you have any questions about your Brother Genuine cartridge, please contact Brother customer service: https://www.brother-usa.com/brother-support Brother

  • Rated 2 out of 5 stars

    Works as a expected and better than generics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive but b Works as a expected in better than generics

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      Thank you for your feedback, keep in mind our Brother Customer Support Team is on stand-by to provide quality products and service to our customers via online, email or live chat: www.brother-usa.com/brother-support Brother

  • Rated 1 out of 5 stars

    over priced

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way too expensive. Can get much cheaper through mail, but did not have time to wait for mail. In sum, product is over priced.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor life/value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe got 1200 pages out of this toner. Not at all as expected or quality for business needs.

    No, I would not recommend this to a friend