Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$119.95

Customer reviews

Rating 4.6 out of 5 stars with 65 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-65 of 65 reviews
  • Rated 1 out of 5 stars

    Poor poor product

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has to reconfigure almost everyday. You have to wait 20 minutes everytime you want to print something from a computer. Have called CS over and over. No help.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      I’m sorry to hear about your experience that kind of delay just to print is very frustrating. We’d like the opportunity to help troubleshoot and make things right. Please contact Brother Customer Service directly using the link below so they can assist with the printer behavior you’re seeing:

      https://www.brother-usa.com/support Brother

  • Rated 1 out of 5 stars

    Missing my item

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not received my order, I received confirmation about DoorDash picked up order but I did not receive it ?

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Brother quality downhill

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had nothing but sub-par quality from the brother printer this is for. First, the printer which should come with a standard yield cartridge which is supposed to be good for roughly 1200 pages started telling me I was low after just 400 pages of basic text. I'm not printing pictures or anything that uses a large amount toner. I got brother to replace that and send me a new standard yield. That one according to printout from the printer lasted for about 1,100 pages before quality actually degraded (and it wanted to try and force me to replace before that). I bought the 2 pack of the XL that is supposed to last for roughly 3,000 pages. The first one tried to force me to replace it after 2,000 pages. I forced it to keep going via the secret menu and it printed another 500 pages before getting noticeable print quality issues. So I got 2,500 pages out of something that should get 3,000 with average use. The stuff I am printing is basic text. No way should I be coming in so far under the average. We'll see how it holds up with the 2nd XL, but considering the quality I've gotten with this brother, I doubt I am going to be getting another brother next time I need another printer.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      I’m sorry to hear that you did not get the toner yield as expected with the Brother TN830 toner. I sincerely apologize for any inconvenience this issue may have caused you. We’d like an opportunity to help. Please contact us directly at:

      https://www.brother-usa.com/support Brother

  • Rated 5 out of 5 stars

    tn830xl

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it will last 3,000 pages before u run out of toner just like tn 760

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wrong info

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not get 3000 pages of ink per the information on the toner package

    No, I would not recommend this to a friend