Customer Ratings & Reviews

The Brother Work Smart 1360 is an excellent choice for anyone at home, home office, or office. A quick and speedy machine to help you get the job done back by good build quality and brand you can trust for future support and service. The printer came in a smaller than expected package and took me less than 5 minutes to unbox, prep, add ink, paper, and connect to my wifi and phone. A software update took about another 5 minutes which took place a day after installation. The included ink was easy to install and I prefer having individual cartridges for Black Magenta, Cyan and Yellow. Replace what use/need and the ink last longer. I also had to prep the printer for calibration which took a minute or so. The printer has a small screen but its just enough to tell you everything you need in conjunction with your phone and the Brother app. The 1360 is an excellent sized printer to fit in any space and to be honest size does not matter here as it “almost” does everything I need. Most notably it prints extremely fast and warms up faster and quicker than any of my laser jets for print jobs with not a lot of images. The printer does duplex printing, scans and connects to your computer or mobile device with ease. I like how the app tells you how many estimated prints you have left (pictured), allows for easy supply reorders and helps keep your printer running. I have two complaints the feed scanner only scans one side of a paper at a time and the screen doesn’t truly have a home page and it’s always on a setting screen to change paper size, etc. I have a toddler and it’s just too easy for him to reach and change settings. Overall a strong printer for everyday needs or if you need the right sized printer for a small space with minimal compromises.

Really good and simple to use printer. Came neatly packaged and they include all the ink colors to get you started (black, cyan, magenta and yellow), a power cable and little card telling you to use their phone app (I rater setup my printers using my PC, and that's what I did). The only CON I see is they do not include a printer USB cable in case you want to hook it up via USB, you have to get your own. Setting it up was easy and I had their Print&Scan windows app set to go. Inserting the ink cartridges was easy and run a test an alignment to make sure it was printing good. The printer has a large tray for paper. It has a scanner bed, however I love that it also has an auto feeder on top. You just put the pages/papers in there you want to scan or copy and it will just feed itself page by page, no more having to open the bed, put a paper, scan and repeat again, nice! I also love that it has a double sided printing feature and it does it automatically. I know paper is cheap nowadays, but sometimes you just want to save some trees or keep a document low on pages, so you can now just print both sides of each paper, loving it!! You get a trial of their Brother refresh service, where it will auto ship you ink when you need it, afterwards they have some tiers depending on the amount of pages you print. Print quality was good for an inkjet printer and it really prints fast as they advertise. If you want a cost saving and good printer for home or a small-home office, go for it, it wont disappoint you!

In testing the Brother Work Smart inkjet printer, it wasn’t hard to push it to its limits. It’s great for printing text documents and forms on plain paper, but I really had to tinker with the scan settings to get a desirable result. I found that it came in really handy for work when I used the Duplex feature to print some catalog pages front and back. This printer lends well to text and line based work, and if that’s what you’re looking for in a printer, this is a good choice. Most business and academic work will use plain paper (20 lb). I wanted to use something thicker and discovered that cardstock (normally 65-110 lb) is not really an option because the recommended paper weight limits are as follows. Plain paper (17 - 32 lb). Inkjet paper (17 - 53 lb). Glossy paper (up to 58 lb). I ended up printing some documents on 20 lb plain paper with great results. For the pictures/art prints I used 36 lb brochure/inkjet paper and even 80 lb. text weight glossy paper, which I know is above the recommended limit for glossy paper but it’s actually pretty thin so it didn’t jam. The solid colors on both the plain paper and inkjet paper were a bit under saturated and came out with some banding which was more noticeable on the darker colors. I had great results printing line art, it was just the solid color pictures that showed banding. Glossy paper gave me mixed results: the dark solid areas were followed by a trail of ink, I guess since it uses so much ink and it basically sits on top of the gloss before it dries and some part of the mechanism dragged the ink. The lighter pictures turned out well though, so I will keep that in mind. I can’t really fault the printer for the quality on the glossy paper given that it’s outside of the recommended paper specs. Changing the Quality setting to Best (the default option is Normal) slightly improved the full color prints. I think there’s a certain aesthetic quality inherent to inkjet color that I’m not a fan of. I’d rather have a more vibrant print, but honestly no complaints on the text and line document printing. The original scan settings are over saturated and result in too much contrast. I was able to tinker with the settings in the Brother iPrint&Scan app to get a better result for photo scanning, but the app is limited and I will have to look for a different scanning app to get the user experience I want. Over all, this Brother Work Smart all-in-one printer has limits that I imagine most people wouldn’t surpass. I like printing and scanning more than just documents or receipts. It could very well serve as a reliable printer with its Duplex printing, good speed, and scanner/copier feature. But as an artist, I want a printer with more features and higher quality results.

So far, so good. Great compact, quiet, fast little printer that does everything a home office needs. The set-up was easy and the machine is responsive. Auto-feed and duplex printing are welcomed additions making this printer a great buy for the price. Especially like the paper tray in the front of the machine rather than the rear and the ink cartridges seem to be more reasonably priced than others. I'm converted to Brother after being an HP user for years. I'll never go back to HP, this machine is far superior.

Love how quickly and quietly the Brother printer works. A powerful machine that does everything and does not take up much office space. I regret that I didn't replace my old HP much sooner.

This printer has really good print quality and runs quietly, which I appreciate. It is not the fastest, but it works great for everyday use at home. I also love that it is an all in one printer since it makes printing, scanning, and copying easy and convenient. Overall, it has been a solid and reliable choice.

This is a good printer for basic printing. Prints black and white decently, but color printing can look slightly faded and not as bright as expected, but admittedly I didn't buy this for color print. I wanted a printer with ADF and duplex printing, and this is a decently priced printer with those functions. Set up was a little more complicated than with a more expensive Canon I have, and the display and prompts take a little getting used to. Can't comment on ink usage yet. At the current price point and features, I would recommend this printer.

The Brother Printer has All the right features for a very affordable price. Print quality is excellent and relatively quiet operation. Setup is a little difficult in that the instructions are not real clear for some functions. Once you install the correct driver, the operation is very smooth. For the price this printer is hard to beat.

Took off a star because it took HOURS over two days to get it up and running. Between me trying to do it myself, Total Tech support, FIOS support, back to Total Tech and, when they couldn’t get it fixed, Brother support…. It probably added up to a total of 8 hours total. Now that it’s working, I love it but it certainly is t plug and play.

I purchased this printer for home use. Setup was extremely difficult until I realized that the problem was that I was too far away from my router for the initial setup, my error. The printing speed is fast, quality is excellent. Would buy again.

prints fine but had to get Geek Squad to set to print. Instructions where found were little help. Definite not plug and play. Just putting in wifi password was mysterious.

This Brother all-in-printer is great. It prints cleanly, without any issues. It was relatively inexpensive. It’s perfect for my small business needs. My previous Brother printer was over ten years old before difficulty developed. Very satisfied with my new Brother printer.

I bought this specifically to print out my complicated tax forms. It was a choice between buying a printer or getting my forms printed out elsewhere and this was highly raved for the price. And my goodness, this thing SAVED me. The BEST choice I've made this year! I had so many last minute changes to make and this printer handled it beautifully. The only mildly annoying thing is that it is meant to be connected to a PC, not so much a Mac computer. That's OK, I just sent everything to the Brother app on my phone. I was panicking because the black ink ran out really quickly, but in the end, a lot of the ink had gone to the ink reservoir that I could use, and I got about 90 pages of forms printed out, along with 40 extra pages of forms that I tossed away due to mistakes so VERY happy with that! The paper tray design was very smart and the whole thing is nice and compact, and looks sleek. No technical issues at, everything ran smoothly, setup was a bit long but smooth, you basically followed the instructions. Very happy. THANK YOU!

The Borther Work Smart 1360 is very easy to set up and use All-in-One wireless, Color, Inkjet printer that is very compact in size for a very low price. The app is useful, and the paper hopper is great for such a small device. Print quality is excellent, and ink replacement cost is more reasonable than for most competitive printers.

This was a bit challenging to set up. I feel the directions could be explained better. I did finally figure it out and add son as I did, this machine works great!

The printer works great once you get it set up. Instructions were terrible. I had to watch a you tube video to find out how to properly set it up. Once completed it worked great.

Easy to use. Easy to fit on desks. Easy to connect and quality printing

Wireless set up was a little difficult. Printer is working fine. Green light keeps blinking even when printer is off.

this is a lovely little machine. Installation was simple and straightforward, It is our second Brother printer the first served us well for 11 years. That is a long good life for anything electronic in this day and age. When it came time to replace it we did not consider switching brands or merchants. We purchased our first Brother ink jet printer at Best Buy and did not hesitate to look for our second one at the same store. We are fully confident that we shall not need to replace this one for at least ten years. The price was good and the sales person was helpful and we are happy.

Brother work smart is great to have home. Met all my expectations, easy to set up. Quiet fast printing.