Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 304 reviews
(304 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
to a friend
Rated 2 out of 5 stars
A challenging machine to set up
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Epson is sadly inadequate. It has no capability to copy from iPads and iPhones, no ability to print PDF documents.however the worst thing is the tiny view screen for setting up the printer.But worse than that, you have to hit the keys numerous times to get it to type in data . Finally there is no guide to help maneuver which arrow you press to assist your entry which leads to lots of entry mistakes. Then if you hit the wrong arrow to cancel and fix the entry error, you lose all of your data. This is not a joke, I must have redone my network set up at least 10 times. But worst of all any support is totally useless. I spent probably spent at least 6 hours on the phone repeating “ I did not understand a word you said” . And never mind asking for another person, they are all the same. One of the most miserable tasks I have ever undertaken.
This review is from Brother - Work Smart 1360 Wireless All-in-One Refresh Subscription Eligible Inkjet Printer with Auto Duplex Printing (MFC-J1360DW) - Black
No, I would not recommend this to a friendRated 4 out of 5 stars
Brother printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good printer, but not as good as my previous Brother printer MFC-J870DW, which had more options. One advantage over the previous printer is that it can handle legal size paper.
This review is from Brother - Work Smart 1360 Wireless All-in-One Refresh Subscription Eligible Inkjet Printer with Auto Duplex Printing (MFC-J1360DW) - Black
I would recommend this to a friendRated 5 out of 5 stars
Brother
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Functioning well. Better than the Hewlett Packard I had
This review is from Brother - Work Smart 1360 Wireless All-in-One Refresh Subscription Eligible Inkjet Printer with Auto Duplex Printing (MFC-J1360DW) - Black
I would recommend this to a friendRated 5 out of 5 stars
Oh, Brother!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value! Fast printing! Great customer service from staff!
This review is from Brother - Work Smart 1360 Wireless All-in-One Refresh Subscription Eligible Inkjet Printer with Auto Duplex Printing (MFC-J1360DW) - Black
I would recommend this to a friendRated 4 out of 5 stars
Good Value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Priced right but could use an instruction booklet.
This review is from Brother - Work Smart 1360 Wireless All-in-One Refresh Subscription Eligible Inkjet Printer with Auto Duplex Printing (MFC-J1360DW) - Black
I would recommend this to a friendRated 4 out of 5 stars
Great inexpensive printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Printers are one of those things that seem to need replacing every couple of years. This one was easy to install. Only drawback is it is quite slow and makes a bit of noise.
This review is from Brother - Work Smart 1360 Wireless All-in-One Refresh Subscription Eligible Inkjet Printer with Auto Duplex Printing (MFC-J1360DW) - Black
I would recommend this to a friendRated 5 out of 5 stars
Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great purchase. It was very easy to operate with the geek squad guides.
This review is from Brother - Work Smart 1360 Wireless All-in-One Refresh Subscription Eligible Inkjet Printer with Auto Duplex Printing (MFC-J1360DW) - Black
I would recommend this to a friendRated 3 out of 5 stars
First brother printer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall i'm glad I purchased the brother printer. I like being able to print from home. I'm not too tech savvy and was able to connect a cord from the printer to my laptop and was able to easily print what I needed.
This review is from Brother - Work Smart 1360 Wireless All-in-One Refresh Subscription Eligible Inkjet Printer with Auto Duplex Printing (MFC-J1360DW) - Black
I would recommend this to a friendBrand response from Brother
Posted .I'm glad to hear the setup with the Brother MFC-J1360DW went smoothly. If you have any questions Please contact us directly at:
https://www.brother-usa.com/support
Rated 5 out of 5 stars
Easy use
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was easy to setup and use. Was able to mak copies right out of the box.
This review is from Brother - Work Smart 1360 Wireless All-in-One Refresh Subscription Eligible Inkjet Printer with Auto Duplex Printing (MFC-J1360DW) - Black
I would recommend this to a friendRated 4 out of 5 stars
Good home printer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had this printer a few weeks and it has performed without any issues. I have done a fair amount of printing of pictures and documents.
This review is from Brother - Work Smart 1360 Wireless All-in-One Refresh Subscription Eligible Inkjet Printer with Auto Duplex Printing (MFC-J1360DW) - Black
I would recommend this to a friendRated 5 out of 5 stars
Good starter printer for a small business
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Is a good printer the only reason I gave it a 4 instead of 5 for ease of use is because it was a little difficult for me to upload the software to my computer. I have to uninstall and reinstall the software to my computer.
This review is from Brother - Work Smart 1360 Wireless All-in-One Refresh Subscription Eligible Inkjet Printer with Auto Duplex Printing (MFC-J1360DW) - Black
I would recommend this to a friendRated 5 out of 5 stars
Retired
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was able to get it set up and working without having a psychological meltdown. I need a printer/copier for limited home use and at $110 this printer is a bargain.
This review is from Brother - Work Smart 1360 Wireless All-in-One Refresh Subscription Eligible Inkjet Printer with Auto Duplex Printing (MFC-J1360DW) - Black
I would recommend this to a friendRated 5 out of 5 stars
Brother printer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a great printer . The worker was correct i always trust Best buy
This review is from Brother - Work Smart 1360 Wireless All-in-One Refresh Subscription Eligible Inkjet Printer with Auto Duplex Printing (MFC-J1360DW) - Black
I would recommend this to a friendRated 5 out of 5 stars
Great Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does everything I need it to do and like it's small foot print. Very easy to set up!
This review is from Brother - Work Smart 1360 Wireless All-in-One Refresh Subscription Eligible Inkjet Printer with Auto Duplex Printing (MFC-J1360DW) - Black
I would recommend this to a friendRated 5 out of 5 stars
Brother printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good. Easy set up. The product reviews are what influenced my purchase. Only issue was the store had no black ink cartridges
This review is from Brother - Work Smart 1360 Wireless All-in-One Refresh Subscription Eligible Inkjet Printer with Auto Duplex Printing (MFC-J1360DW) - Black
I would recommend this to a friendRated 5 out of 5 stars
Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup. Love that paper is stored in front.
This review is from Brother - Work Smart 1360 Wireless All-in-One Refresh Subscription Eligible Inkjet Printer with Auto Duplex Printing (MFC-J1360DW) - Black
I would recommend this to a friendRated 5 out of 5 stars
Replace your EPSON with BROTHER
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and worked first time. This printer replaces an Epson that was nothing but trouble.
This review is from Brother - Work Smart 1360 Wireless All-in-One Refresh Subscription Eligible Inkjet Printer with Auto Duplex Printing (MFC-J1360DW) - Black
I would recommend this to a friendRated 4 out of 5 stars
Great Printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have only used it once so far and it’s been helpful. At first there was a printing issue but then my husband was able to figure it out and after that no problems.
This review is from Brother - Work Smart 1360 Wireless All-in-One Refresh Subscription Eligible Inkjet Printer with Auto Duplex Printing (MFC-J1360DW) - Black
I would recommend this to a friendRated 5 out of 5 stars
Brother 1360
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A good printer. Perfect for my location which is a built in book shelf arrangement, only about 12" of vertical space. Wireless printing worked right from first print, without any IT heroics necessary.
This review is from Brother - Work Smart 1360 Wireless All-in-One Refresh Subscription Eligible Inkjet Printer with Auto Duplex Printing (MFC-J1360DW) - Black
I would recommend this to a friendRated 5 out of 5 stars
Bother is best copy/scanner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second Brother copy/scanner. In-between i bought an HP, which never mer expectations. Brother is easy to set up and printing from PC, Tablet or Phone is a breeze
This review is from Brother - Work Smart 1360 Wireless All-in-One Refresh Subscription Eligible Inkjet Printer with Auto Duplex Printing (MFC-J1360DW) - Black
I would recommend this to a friend







