Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 304 reviews
(304 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
to a friend
Rated 5 out of 5 stars
Home Setting
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Reliable and efficient to navigate for a home setting.
This review is from Brother - Work Smart 1360 Wireless All-in-One Refresh Subscription Eligible Inkjet Printer with Auto Duplex Printing (MFC-J1360DW) - Black
I would recommend this to a friendRated 5 out of 5 stars
an improved printer with a good reasonable price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is really an improvement a step up from my previous printer and makes copying scanning printing much more efficient and easier There are more options to make it easier if you have a lot of pages to scan and or print
This review is from Brother - Work Smart 1360 Wireless All-in-One Refresh Subscription Eligible Inkjet Printer with Auto Duplex Printing (MFC-J1360DW) - Black
I would recommend this to a friendRated 5 out of 5 stars
It's good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good laptop, too bad we had to get a laser printer so got to return this one.
This review is from Brother - Work Smart 1360 Wireless All-in-One Refresh Subscription Eligible Inkjet Printer with Auto Duplex Printing (MFC-J1360DW) - Black
I would recommend this to a friendRated 2 out of 5 stars
Nothing special
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to replace a 20 year old heavily used HP that had worked great. My criteria was it had to fit in a tight spot and have individual ink tanks. The print quality is just OK even on "Best quality" The screen is hard to read and setup takes a while. It is slow compared to my old printer. Choices like DPI when scanning aren't great. I should have kept looking.......
This review is from Brother - Work Smart 1360 Wireless All-in-One Refresh Subscription Eligible Inkjet Printer with Auto Duplex Printing (MFC-J1360DW) - Black
No, I would not recommend this to a friendRated 5 out of 5 stars
Would buy again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product. A little slow at times but it prints beautifully.
This review is from Brother - Work Smart 1360 Wireless All-in-One Refresh Subscription Eligible Inkjet Printer with Auto Duplex Printing (MFC-J1360DW) - Black
I would recommend this to a friendRated 5 out of 5 stars
Brand reliability
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this brand of printer. My last printer of this same brand lasted me 15 years. So I stuck with this brand to purchase a new printer.
This review is from Brother - Work Smart 1360 Wireless All-in-One Refresh Subscription Eligible Inkjet Printer with Auto Duplex Printing (MFC-J1360DW) - Black
I would recommend this to a friendRated 5 out of 5 stars
Awesome Printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this printer. It’s easy to set up and easy to use, also very reliable and I am super happy!
This review is from Brother - Work Smart 1360 Wireless All-in-One Refresh Subscription Eligible Inkjet Printer with Auto Duplex Printing (MFC-J1360DW) - Black
I would recommend this to a friendRated 5 out of 5 stars
Super so far!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this for new Imac 24" desktop. Had a few hiccups installing the hardware so called Brother customer service. They were easy to reach and fantastic.
This review is from Brother - Work Smart 1360 Wireless All-in-One Refresh Subscription Eligible Inkjet Printer with Auto Duplex Printing (MFC-J1360DW) - Black
I would recommend this to a friendRated 5 out of 5 stars
Great all-in-one
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great home all-in-one! Highly recommended for a home office
This review is from Brother - Work Smart 1360 Wireless All-in-One Refresh Subscription Eligible Inkjet Printer with Auto Duplex Printing (MFC-J1360DW) - Black
I would recommend this to a friendRated 5 out of 5 stars
Go Brother
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Brother printer. It is easy to use and looks great! this is my second wireless Brother printer. Try one. You'll love it too. Happy printing!!
This review is from Brother - Work Smart 1360 Wireless All-in-One Refresh Subscription Eligible Inkjet Printer with Auto Duplex Printing (MFC-J1360DW) - Black
I would recommend this to a friendRated 3 out of 5 stars
Versatile printer.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Versatile but large printer. Also, help was needed to do set up.
This review is from Brother - Work Smart 1360 Wireless All-in-One Refresh Subscription Eligible Inkjet Printer with Auto Duplex Printing (MFC-J1360DW) - Black
I would recommend this to a friendBrand response from Brother
Posted .We would like to take this opportunity to thank you for your feedback. We are sorry to hear that help was needed to do set up with your Brother MFCJ1360DW. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed.
Thank you for being a Brother customer. Please know that we will be here, should you need to contact us in the future. Please contact us directly at:
https://www.brother-usa.com/support/MFCJ1360DW
Rated 5 out of 5 stars
Needed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works for my needs, don't print alot. Just few papers here and there.
This review is from Brother - Work Smart 1360 Wireless All-in-One Refresh Subscription Eligible Inkjet Printer with Auto Duplex Printing (MFC-J1360DW) - Black
I would recommend this to a friendRated 5 out of 5 stars
Efficient printer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good printer, cheap and efficient. Takes a bit to set up but overall has many features that help get the job done.
This review is from Brother - Work Smart 1360 Wireless All-in-One Refresh Subscription Eligible Inkjet Printer with Auto Duplex Printing (MFC-J1360DW) - Black
I would recommend this to a friendRated 5 out of 5 stars
Good bang for your buck
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Small printer that works for small office settings. Easy set up! It was an affordable option as well
This review is from Brother - Work Smart 1360 Wireless All-in-One Refresh Subscription Eligible Inkjet Printer with Auto Duplex Printing (MFC-J1360DW) - Black
I would recommend this to a friendRated 5 out of 5 stars
Love my printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have bought brother printers in the past and referred it to a friend as well. Great product and the sales rep was so helpful.
This review is from Brother - Work Smart 1360 Wireless All-in-One Refresh Subscription Eligible Inkjet Printer with Auto Duplex Printing (MFC-J1360DW) - Black
I would recommend this to a friendRated 5 out of 5 stars
Easy to use
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Much easier to set up and use than my previous HP printer. Also able to print without going through the cloud.
This review is from Brother - Work Smart 1360 Wireless All-in-One Refresh Subscription Eligible Inkjet Printer with Auto Duplex Printing (MFC-J1360DW) - Black
I would recommend this to a friendRated 3 out of 5 stars
Missing yellow ink cartridges
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The set was missing yellow ink cartridge and caused delay in using printer
This review is from Brother - Work Smart 1360 Wireless All-in-One Refresh Subscription Eligible Inkjet Printer with Auto Duplex Printing (MFC-J1360DW) - Black
I would recommend this to a friendBrand response from Brother
Posted .I’m sorry to hear your experience missing yellow ink for the Brother MFC-J1360DW. If you’ll give us another chance, we’d like to make things right. Please contact us directly at:
https://www.brother-usa.com/support
Rated 5 out of 5 stars
Perfect for the family
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer for the family easy to sync to laptops yes let’s and phones for everyone to print from.
This review is from Brother - Work Smart 1360 Wireless All-in-One Refresh Subscription Eligible Inkjet Printer with Auto Duplex Printing (MFC-J1360DW) - Black
I would recommend this to a friendRated 5 out of 5 stars
Printer review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great features, but needs more information for set up.
This review is from Brother - Work Smart 1360 Wireless All-in-One Refresh Subscription Eligible Inkjet Printer with Auto Duplex Printing (MFC-J1360DW) - Black
I would recommend this to a friendRated 1 out of 5 stars
Frustrated Brother Printer Issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve tried for 3 weeks and had 3 different incident contacts with Brother to try to get my MPC-J1360DW printer to work. Drivers won’t download properly and other issues. Frustrated…may return for credit and buy another brand
This review is from Brother - Work Smart 1360 Wireless All-in-One Refresh Subscription Eligible Inkjet Printer with Auto Duplex Printing (MFC-J1360DW) - Black
No, I would not recommend this to a friendBrand response from Brother
Posted .I’m sorry to hear your experience with Brother Customer Service was poor. If you’ll give us another chance, we’d like to make things right. Please contact us directly at:
https://www.brother-usa.com/support







