Customer Ratings & Reviews

I was very impressed with the Brother Work Smart 1360 Wireless Color Inkjet All-in-One Printer. It has a very solid feel. Some things I don't always experience that I look for are: the paper loading is easy and smooth with no hang-ups when removing the paper tray, the display is clear and very responsive to the buttons for making selections and this printer has enough weight that when printing it does not shimmy around - excellent. Ink setup and initialization of this printer went very nicely. I chose to install from my laptop instead of from my cell phone. It worked fine, but I do know it's recommended to use the cell phone app. Printer alignment tools worked properly. I did download the firmware update tool and the tool did find that my firmware was up to date. The firmware update tool requires the printer password which is on a label on the back of the printer. I had changed the printer password during setup, however the software told me the password change failed. When I ran the Update Tool, I tried the original password and it failed. I tried the new password and it worked. So the setup software may need a fix since it said my printer password change failed but it was successful. I love the 'iPrint & Scan' software and it works perfectly. Also the Brother Creative Center software is wonderful. You have many templates for things like calendars, greeting cards, coloring page templates for the grandkids and more. This software and the 'iPrint & Scan' software are free with the printer. Tip of the cap to the team at Brother for a complete set of tools and extras too. Printouts had very sharp text and colors were great. The document feed ran quickly, and you can select to print on one side or both sides. I'm enjoying this printer and its functionality. I would highly recommend this printer.

Unboxing was simple with the included quick start guide. I plugged it in and pulled some green tape off. Then I scanned the QR code on the display and ran the setup from my phone. It did have me push a button to connect my phone to the printer and then the setup went odd from there. I was prompted to download Brother Mobile Connect and since I had an account I added the printer. When I did it tried to start the setup again. Eventually it asked for my wireless password and then froze. I closed the app and then when I went back in the printer was there. I proceeded to install the inks and it printed a few setup pages. Then I was up and working. I did look at the subscription plans but the free trial only covered $30 and that was only 200 pages for 2 months. So I held off the trial for now until I see how long the ink lasts. The print quality was good and clear. I did feel like when printing duplex that it was really slow. I also scanned a few documents with the Brother app and it worked fine. I was left with a PDF I could use. I do worry that the subscription is expensive for the amount of pages you get included. Also the setup was clunky. However, if this has the features you want then for the price it is a good option. I would just look at the cost of purchasing ink vs subscription depending on how much you need to print.

Starting with setup, I installed the app on my phone, created an account, and followed the instruction. The only wonky thing about the setup was having to enter the printer model number. Given that the app was already connected to the printer (via dedicated WIFI) , shouldn’t it already know what model it’s connected to? Otherwise, setup was simple and smooth. Installation of the print cartridges was straightforward, and I appreciate that it had different cartridges for each primary print color. My color cartridges never run out at the same time, and being able to replace only the empty color can save some money on the most expensive part of owning a printer, the ink. The Brother’s print images are sharp, with clear contrast, good color separation, and crisp graphics. Automatic duplex printing is available, and it was reasonably fast and glitch-free. Copying and scanning through the Brother app was likewise very easy. I have owned several Brother printers, and they are always extremely reliable with high print quality. In fact, I’ve only had to replace my Brother printers because there was a feature that the previous one didn’t have, never because it broke. I expect the Work Smart to last me a long time.

Brother has a great app that helps make printing with the work smart 1360 Wirelesss All in One simple and user friendly. The material they used is durable. The buttons on the front of the printer are also good quality. The set up guide that came with the printer was easy to understand. The ink that came with it is nicely packed and easy to install. The paper tray is also nice quality. Opening and closing it should not become a problem when you need to add paper. The quality of the text that is printed is good for normal paper. If you are attempting to create formal invitations or announcements you will need to ensure your print settings on your computer are set to the highest quality available. Photos on card stock and/or photo paper came out well. Scanning is simple. You have the standard features of emailing the scan to yourself, saving it to a USB to move to a device, ect... I enjoy the smaller footprint of the printer. It does not take up a lot of space like other all in ones can. I am happy with the product overall and would recommend.

I picked up the Brother Work Smart 1360 Wireless Color Inkjet All-in-One Printer a couple weeks ago, and so far it’s been a solid little machine for my home office. I wasn’t looking for anything fancy, just something reliable for documents, some light scanning, and the occasional photo, and this printer has been handling all that without much trouble. The setup was pretty smooth. I used the Brother mobile app, and connecting it to Wi-Fi was easier than I expected. The little color display isn’t huge, but it’s enough to get around the menus without feeling totally lost. I also like that it can scan directly to cloud services, which saves me time when I’m sending stuff for work. Printing quality is good. Text comes out crisp and easy to read, and colors are decent. It’s not the fastest printer in the world, especially if I’m running a batch of color pages, but I don’t really mind since I’m not printing in huge volumes. Duplex printing is a nice touch I’ve already saved some paper with that. The automatic document feeder is also a big win when I need to scan a stack of pages instead of doing them one at a time. The downsides? Ink. Brother does offer high-yield black ink, which I’ll probably switch to, but I can see how color could get expensive if you print a lot. The paper tray holds 150 sheets, which is fine for me. One little nitpick is the ringtones (or “alerts,” I guess) from the printer they’re kind of annoying, but thankfully I barely notice them after setup. Also, I don’t love the idea of Brother pushing their ink subscription service so hard, but I get that’s how they make their money. Overall, I’m happy with the purchase. For around $100, I got a printer that covers the basics really well, plus extras like duplex printing, an ADF, and wireless features that usually cost more. If you’re looking for a simple home or small office printer and don’t mind keeping up with ink, I’d say this is worth it.

Easy to set up! Compact sizing. Slightly heavy but good weight. Ink was easy to install as well

I have owned many printers from many brands throughout the years. I am old enough to even remember the old telex machines, which I think, if you are reading this, you are probably googling what that is. LOL. And there have been good brands and bad ones. Brother is defenitely throughout the years have been one of my go to brands. I know that it will be a reliable and long lasting product. This printer is no different. I need to caveat that by saying this is a printer best used for a small home office or a student. This is not the printer you will want for any heavy loads. Black and white prints are printed at an acceptable speed, color however is a tad slow, but nothing that is annoying. It is not going to print photos that I would frame or anything either, but good enough for maybe some type of school work or work exhibits. Paper tray holds 150 sheets which, imo, is ok. Not great. It copies and scan in a realtively quick time for the size and cost of the machine. Display and physical controls are nice and easy to read and understand. HP app is the best. I loved it before and it worked wondefully with this printer as well. For the price, I don't think this is a better choice.

The Brother Work Smart 1360 Wireless Color Inkjet All-in-One is a decent printer. It allows you to print in black & white, as well as in color. If offers Automatic Duplex Printing for front and back copies. The printer has a control panel that can be tilted. This allows you to tilt it at an angle that works best for you while viewing the buttons and display. The display has a backlit panel. However, it is not a touchscreen display, so you will have to use the buttons on the right side of the display to navigate. The print quality is decent, as well as the scan quality and speed. Unfortunately, the worst part of this printer in my experience was the setup process. I’ve owned quite a few Brother printers in the past that were easy to setup. However, this one was by far the worst. It requires you to use the Brother Mobile Connect app for setup. I have a Brother account I’ve used before, but the app during the setup process kept telling me that my email address was not in the system. When I tried creating a new account, it kept giving me errors and failed attempts. I ended up setting the printer up in manual mode using the display screen and buttons. Using this method eventually allowed me to complete setup, but it was a very tedious process. Based on my experience I can’t really recommend this printer. Perhaps you will have better luck than me during setup.

Works well for reasonable priced printer. Would buy it again.

I enjoyed using the printer, but it consumes a significant amount of ink, making it less cost-effective to purchase cartridges frequently. Instead, I opted for a printer that allows for ink refilling, which may incur a higher initial expense but proves to be the most economical choice in the long run.