Customer Ratings & Reviews
- Model:
- MFCJ1360DW
- |
- SKU:
- 12061660
Customer reviews
Rating 4.4 out of 5 stars with 190 reviews
(190 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
to a friend
Rated 5 out of 5 stars
Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, it works well with all my computers and phones.
This review is from Brother - Work Smart 1360 Wireless All-in-One Refresh Subscription Eligible Inkjet Printer with Auto Duplex Printing (MFC-J1360DW) - Black
I would recommend this to a friendRated 5 out of 5 stars
Good Basic All In One Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good basic all in one printer / scanner / copier. Good buy for the price.
This review is from Brother - Work Smart 1360 Wireless All-in-One Refresh Subscription Eligible Inkjet Printer with Auto Duplex Printing (MFC-J1360DW) - Black
I would recommend this to a friendRated 5 out of 5 stars
great printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Inexpensive and top quality that will do everything needed
This review is from Brother - Work Smart 1360 Wireless All-in-One Refresh Subscription Eligible Inkjet Printer with Auto Duplex Printing (MFC-J1360DW) - Black
I would recommend this to a friendRated 4 out of 5 stars
brother
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so far so good...............................................
This review is from Brother - Work Smart 1360 Wireless All-in-One Refresh Subscription Eligible Inkjet Printer with Auto Duplex Printing (MFC-J1360DW) - Black
I would recommend this to a friendRated 5 out of 5 stars
Brother is best.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Solid home printer. Better than all previous brands, including Canon, HP, Epson, Kodak. Brother is best.
This review is from Brother - Work Smart 1360 Wireless All-in-One Refresh Subscription Eligible Inkjet Printer with Auto Duplex Printing (MFC-J1360DW) - Black
I would recommend this to a friendRated 5 out of 5 stars
Printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I only had it for a couple days and it seems to be working well
This review is from Brother - Work Smart 1360 Wireless All-in-One Refresh Subscription Eligible Inkjet Printer with Auto Duplex Printing (MFC-J1360DW) - Black
I would recommend this to a friendRated 5 out of 5 stars
Brothers Printers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love brother's products and best buy made the purchase very smooth
This review is from Brother - Work Smart 1360 Wireless All-in-One Refresh Subscription Eligible Inkjet Printer with Auto Duplex Printing (MFC-J1360DW) - Black
I would recommend this to a friendRated 2 out of 5 stars
Brother Mfj 1360
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Set up wasn’t the easiest. Directions wasn’t as clear as I thought. Could not get it to connect to WiFi according to the machine. I finally went to my router and it said it was connected so I picked it from there and it started working. I only had it a week or so and already getting an error message and it’s not printing. Had to forget device on my laptop and find it again and it worked. Also the machine is loud and clunky. It does print fast on regular document but if you have a document you saved as jpeg it takes a long time to print felt like a minute. Really slow. I don’t print pics but another program I have if you save something it saves as jpeg. Haven’t tried to print from my phone yet, so unsure how that going to work. It wasn’t an expensive printer so what should I expect. That one reason I bought a cheap one bec all brands seem to have problems. I don’t feel like I have got a fortune in it if I decide to trash it.
This review is from Brother - Work Smart 1360 Wireless All-in-One Refresh Subscription Eligible Inkjet Printer with Auto Duplex Printing (MFC-J1360DW) - Black
No, I would not recommend this to a friendBrand response from Brother
Posted .Thanks for taking the time to review your experience with the Brother MFCJ1360DW. We appreciate your feedback. I’m sorry to hear that you are having some issues with the Brother MFCJ1360DW. I sincerely apologize for any inconvenience this issue may have caused you. We’d like an opportunity to help. Please contact us directly at:
https://www.brother-usa.com/support/MFCJ1360DW
Rated 5 out of 5 stars
Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy set up and works great. Great for a start off printer for a college student
This review is from Brother - Work Smart 1360 Wireless All-in-One Refresh Subscription Eligible Inkjet Printer with Auto Duplex Printing (MFC-J1360DW) - Black
I would recommend this to a friendRated 5 out of 5 stars
Amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this printer....but the ink can really go. So make sure you have extra ink on hand.
This review is from Brother - Work Smart 1360 Wireless All-in-One Refresh Subscription Eligible Inkjet Printer with Auto Duplex Printing (MFC-J1360DW) - Black
I would recommend this to a friendRated 4 out of 5 stars
Brother Printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well once you get it setup and software installed.
This review is from Brother - Work Smart 1360 Wireless All-in-One Refresh Subscription Eligible Inkjet Printer with Auto Duplex Printing (MFC-J1360DW) - Black
I would recommend this to a friendRated 5 out of 5 stars
First purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm happy with the printer, I haven't had any problems
This review is from Brother - Work Smart 1360 Wireless All-in-One Refresh Subscription Eligible Inkjet Printer with Auto Duplex Printing (MFC-J1360DW) - Black
I would recommend this to a friendRated 5 out of 5 stars
Thank you again!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent! Great transaction, great customer service
This review is from Brother - Work Smart 1360 Wireless All-in-One Refresh Subscription Eligible Inkjet Printer with Auto Duplex Printing (MFC-J1360DW) - Black
I would recommend this to a friendRated 5 out of 5 stars
Great Experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.GSO Store persons were exceedingly professional. Pickup was a easy. Thanks very much.
This review is from Brother - Work Smart 1360 Wireless All-in-One Refresh Subscription Eligible Inkjet Printer with Auto Duplex Printing (MFC-J1360DW) - Black
I would recommend this to a friendRated 5 out of 5 stars
Printer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price and easy to use and set up. Geeksquad was very helpful also.
This review is from Brother - Work Smart 1360 Wireless All-in-One Refresh Subscription Eligible Inkjet Printer with Auto Duplex Printing (MFC-J1360DW) - Black
I would recommend this to a friendRated 5 out of 5 stars
Compact Workhorse
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Brother Work Smart 1360 inkjet All-In one printer is a compact designed printer that is made for your home or home office. I have a much larger variant from brother in my home office that takes up a lot of space, so this compact design was something that I was drawn to. My usage of printers requires that I can print, scan and copy all my documents that produce accurate and clear copies or prints. Setup Installation was simple as I removed my old printer and placed it down and plugged it in and connected it to my Wi-Fi network in less than 2 minutes my desktop recognized the printer as well as Air Print for iPhone. It does have an optional USB 2.0 connection as well if you want to connect it hardwire method which I tested in connecting a laptop to and it immediately recognized the printer in Windows 11. You can also download the Brother Mobile Connect app and control the printer and its functions through the app, as well as sign up for their “Brother Refresh: ink delivery service which delivers fresh ink to your home when system detects it getting low on ink. Side note, this does not come with an ethernet cable hooking up for a hardline to your home network switch. Features Being a cost-effective home printer, this compact printer design comes loaded with features that help productivity and efficiency. The paper tray held 150 sheets (but I recommend just a little under it to lessen chances of jams). Additionally, the document feeder holds almost 20 sheets of paper I put in 15 and felt like that was sufficient without any misfeeds occurring at their max rated 20 sheets. It comes with a 1.8” LCD screen (not touchscreen) was sharp and clear for its menu that’s controlled by the buttons on front of printer. The navigation in the LCD menu was intuitive and easy for choices to be made for functions and printer, copy or scan aspects. In testing I was able to select my desktop to scan my document to which immediately created a PDF file which was nice. One feature it does have that I really enjoyed is the automatic duplex mode, versus manually having to flip the pages. Additionally, this does not come with a fax function built into the printer, but within Windows 11 you can use a fax app and use a scanned document and do fax over internet if you need to or over your phone. Print Quality Test prints were sharp and clear as expected with the inkjet making the printed copies smudge free and lacking heavy wet ink areas that bled through paper. Printing from the computer was quick and fast and average around 15-16 pages per minute and duplex printing I saw around 7-9 pages per minute with heavy graphics or pictures. It was faster in cases where it was just text and no pictures. I also tested the print feature from my phone when I was out in town as a document came in and wanted it to be printed. Using the Brother connect app I was able to print my documents, and my wife was able to do what she needed then versus waiting on me as I was unable to forward a secure document. Scan The scan quality had excellent resolution as it had a 1200x2400 dpi on the flat bed and a 1200x600 dpi resolution for ADF. The documents were crystal clear using the flatbed and was very impressed when I had to scan my passport and upload. You can select to scan to an email, file, image or even one of the web connected services that you use. Overall This Brother Work Smart 1360 printer is a mini workhorse that excels at small production work for home use and light home office use. This is by no means a 500-page-a-day printer machine, but for those everyday jobs where printing 10-20 pages fits perfectly and excels at it. The days of having to spend a fortune on a massive printer to get top quality printing and functions are gone. This printer is all you need if you’re looking for a high quality printer that brings peace of mind and comes packed with tons of features, get the Brother Work Smart 1360.
This review is from Brother - Work Smart 1360 Wireless All-in-One Refresh Subscription Eligible Inkjet Printer with Auto Duplex Printing (MFC-J1360DW) - Black
I would recommend this to a friendRated 5 out of 5 stars
Nice printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, printer shipped fast and works well
This review is from Brother - Work Smart 1360 Wireless All-in-One Refresh Subscription Eligible Inkjet Printer with Auto Duplex Printing (MFC-J1360DW) - Black
I would recommend this to a friendRated 5 out of 5 stars
Brother
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Functioning well. Better than the Hewlett Packard I had
This review is from Brother - Work Smart 1360 Wireless All-in-One Refresh Subscription Eligible Inkjet Printer with Auto Duplex Printing (MFC-J1360DW) - Black
I would recommend this to a friendRated 1 out of 5 stars
Dead in 2 months
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this. Ever buy an item and think that you should keep the box for 30 days because you just have a terrible feeling it is going to break? Well this printer is just that item. The negative reviews were, well Correct! This was not to be a heavily used printer, but there was a need for something to be printed every so often. Purchased 10/31/25 and here is just outside of the return ( and no box) on 12/18/25 and it has stopped working. No-reboot, no internet, no wifi. Nothing. Yes it is on. No it does nothing. Just a large paperweight that is not even very heavy. Glad I kept my old GIGANTIC Brother machine. It works fine, just big. Find something better!
This review is from Brother - Work Smart 1360 Wireless All-in-One Refresh Subscription Eligible Inkjet Printer with Auto Duplex Printing (MFC-J1360DW) - Black
No, I would not recommend this to a friendBrand response from Brother
Posted .Thanks for taking the time to review your experience with the Brother MFCJ1360DW. We appreciate your feedback. I’m sorry to hear that you are having connectivity issues with the Brother MFCJ1360DW. I sincerely apologize for any inconvenience this issue may have caused you. We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support/MFCJ1360DW
Rated 2 out of 5 stars
asserted business has Xerox.
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This review is from Brother - Work Smart 1360 Wireless All-in-One Refresh Subscription Eligible Inkjet Printer with Auto Duplex Printing (MFC-J1360DW) - Black
I would recommend this to a friend







