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Customer Ratings & Reviews

Your price for this item is $89.99

Customer reviews

Rating 4.4 out of 5 stars with 2140 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers highly value the excellent print quality and ease of use of the Work Smart Series MFC-J497DW Wireless All-In-One Inkjet Printer. Many appreciate its affordable price, wireless capabilities, and compact size, finding it easy to set up and reliable for their needs. The printer's ability to fax and its quiet operation are also frequently praised. However, some users have reported occasional paper jams.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 2,140 reviews
  • Pros mentioned:
    Print quality, Wireless

    Rated 5 out of 5 stars

    excellent machine

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great color quiet fast and love , love the wireless i can print from my phone, tablet ect. in my living room send it to printer 2 rooms away and it prints!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great printer for home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer was easy to set up. The quality of printing is great! The instructions are easy to follow.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Easy to set on my computer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brother All in one smart printer, easy to set up. And all my documents come out clear. I do flyers for different projects and they print bright and clear.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Works great, easy set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this printer for use with an at-home business. Set up was easy and the printing is great.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this printer since 5/2020 and no issues till now. Printing quality is very good and very user-friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Size

    Rated 5 out of 5 stars

    Great compact printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is small enough to fit almost anywhere and the ink cartridges are not too expensive. Great printer for it's value, great printing quality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to order and do curbside pick up. Printer is much better than I expected. Very easy to set up! Thank you!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great price, does the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So Far loving this printer. Its reliable, set up is easy and it does everything you need. Ink usuage so far is great

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    All in Printer In Budget

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Printer with fax, scanner with document feeder, wireless access. Good for home use. If you print occasionally it's a good choice.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Print quality

    Rated 5 out of 5 stars

    Brothers

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this printer the quality is great, the prints look fantastic and the price made it a no brainer to bring it home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    Great printer meets my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this new printer. Easy to use and prints out very nice documents. Perfect for me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second printer and I chose the Brother because of its ease of use and setup as well as its quality printing weather its a document or photos.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Deal

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for a bit over a year & it is working fine. It was easy to set up & is easy to use. I printed out a few pages perhaps a dozen times. I used the scanner about 6-10 times. I made a few (3-12 pages) copies 8-10 times. I send a fax once per week. I did have to pay about the same price ($50) for ink replacements fairly quickly. The initial supply was not able to last for hardly any use. Still it has payed for itself (product & ink cartridges) since I used to spend a little over $100 per year using a print shop to send out my weekly fax.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Excellent Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is an excellent value. The print quality works well for average household needs, which for me is a few pages of black and white per day, plus occasional color printing. Brother ink cartridges are vastly more affordable than some other brands, which also adds to the value. My only difficulty is that I have not yet been able to figure out the wireless option, however, I am not tech savvy. In the meantime, I was able to get it installed so that using a cord works.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Solid purchase for great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No frills no hassle just straight forward installation with many options as far as compatibility. The ink is inexpensive which is important these days.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    Great home printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use this as our home printer and it gets quite a bit of use. Easy to set up, good print quality and overall a great printer!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great value printer. Easy to use.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prints very well. Easy to set up and use. Would highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    3 thumbs UP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    compact, a real space saver, easy to get familiar with - can do everything the BIG boys do.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    Excellent for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t expect a lot from a $70 printer. I was pleasantly surprised at ease of use and set up and print quality is decent!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A Reliable Small Business Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    -Reasonable cost. -Available locally and online. -Easy setup Wired and wireless. -Reliable for small business tasks. -We purchased 5 of them.

    I would recommend this to a friend