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Customer Ratings & Reviews

Your price for this item is $89.99

Customer reviews

Rating 4.4 out of 5 stars with 2140 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers highly value the excellent print quality and ease of use of the Work Smart Series MFC-J497DW Wireless All-In-One Inkjet Printer. Many appreciate its affordable price, wireless capabilities, and compact size, finding it easy to set up and reliable for their needs. The printer's ability to fax and its quiet operation are also frequently praised. However, some users have reported occasional paper jams.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 2,140 reviews
  • Pros mentioned:
    Ease of use, Wireless

    Rated 5 out of 5 stars

    Brother - Work Smart Series MFC-J497DW Wireless Al

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer for the price, easy enough to install on windows 10 and works with ios devices and airprint

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good for home use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and wireless connection was simple. Ink seems to use quickly. Will be replacing the standard cartridges with high yield cartridges. Print quality is fine for home use but would not use for presentation materials or projects needing crisp, clean printing. Scan and copy functions work well and are easy to figure out.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Replaced an old reliable Brother printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New model was so easy to set up and worked perfectly. Fast and a company I have come to trust.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is the best printer I’ve ever owned ,I spent so much money on other printers to get burnt , This is the only printer that actually prints through my phone or my kids phone !! I’ll give it a five star ..I think that anybody that wants a good printer that actually does it’s job go with brother in my opinion but this is the best printer ever had..thank you so much I’m extremely satisfied kudos!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brothers printer very inexpensive And easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Better than a HP

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup & use. Good price. Preferred over Epson & definitely HP.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Great print quality, just slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is very reliable and seems to have a great print quality for regular documents (both color & black-n-white). I have not tried printing phots with it. I use this in my office and it works well, but the scan & print speeds are slow compared to my old HP all-in-one. Overall, great value for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Office

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this printer in 2018 and it's still going strong today ink is easy to replace. The speed is a little slow but great for home office environment! For casual printing it's great, I do not recommend it for all day printing tasks. The scanner works great and the fax is a plus. I can print for my phone laptop or tablet.. if this one goes out I will definitely buy another one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Wireless

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is really good!!!! .. it is wireless and easy to work with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Easy printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy and not a lot hard instructions. I like how is fast and convenient. Very easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Wireless

    Rated 5 out of 5 stars

    Easy setup

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for your family wireless and easy to use. Economical with high yield cartridges

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice Printer for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having gone from a laser printer to this, it is a little slow, but that is to be expected. It is easy to use and was easy to connect the wireless to it. My only complaint is that with a high quality, thicker paper, it sometimes has trouble printing double sided. Otherwise a very nice printer for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Like it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal and it works great for me at home and in office. Recommended

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    Good printer for home use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and install. Overall a good product for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this printer; especially printing from your phone. It’s quiet and the print quality is wonderful

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this printer for home office use. It is easy to use. Ink is affordable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Very Pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this printer. It was easy to set up and functions produces good prints.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had HP printers, but with the ever increasing cost of ink, it just became too much. I started looking around for a printer with reasonably priced ink, easy to use and link to my devices. Since buying this printer, I have had no problems and experienced nothing but great results. The only reason I did not put 5 stars is that it didn't come with a USB cable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Printer for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking for something reasonable, easy to connect, and reliable.. then this is the printer to go with.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Excellent at home printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, easy to hook up. Prints good quality black and white and color pages.

    I would recommend this to a friend