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Customer Ratings & Reviews

Your price for this item is $89.99

Customer reviews

Rating 4.4 out of 5 stars with 2140 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers highly value the excellent print quality and ease of use of the Work Smart Series MFC-J497DW Wireless All-In-One Inkjet Printer. Many appreciate its affordable price, wireless capabilities, and compact size, finding it easy to set up and reliable for their needs. The printer's ability to fax and its quiet operation are also frequently praised. However, some users have reported occasional paper jams.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 2,140 reviews
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great machine but a bit thirsty

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this printer to replace an older Canon printer that was a pain to connect to my home network. This one is a bit easier but still I’ve had to use an USB connector to reset it occasionally. Print quality is good but it seems a bit thirstier than my previous printer. I like the fact that it has individual tanks. The included print and scan software works well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great printer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer! I’ve had canon, HP and epson printers and this is the best of them all. Easy set up, ink cartridges are more reasonably priced (and the ink doesn’t smear when using a highlighter as my canon did). Prints easily from my iPhone and iPad and my husband uses a laptop and both work seamlessly. Very happy with this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    AWESOME printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very easy to use and it has a great print. The ink is super cheap too! LOVE IT!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    New printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried this hook up easy. Also very fast print up. Easy hook up to the cloud . Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great for the Cost Conscience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy I bought this Brother Printer. Has all the features I wanted, not only can you print from your phone or computer, but you can also scan or copy documents and photos. I have had Epson and HP printers only to have the ink cost more than I can afford. I also love how you don’t even have to turn it on, it just does it when you tap print and has auto shut off.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Print quality

    Rated 4 out of 5 stars

    great price for a solid printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a solid printer. Cheaper ink as well compared to HP

    I would recommend this to a friend
  • Pros mentioned:
    Price, Print quality

    Rated 4 out of 5 stars

    Wonderful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer, great value, ink is inexpensive S well

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Prints immediately with no hesitation.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price very reasonable, user friendly, print quality is good, was easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great wifi printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and works great. Prints are good quality and runs fast and quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Quick Setup - Economical

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Brother printer in our house. It is such a pleasure to use the Brother software that does not nag every few operations for some sort of necessary adjustment process, cleaning heads, cleaning the printer, and/or constant nagging me to order ink months before it is needed as I had on my previous HP Printers, Excellent and economical product.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Size

    Rated 5 out of 5 stars

    Efficient and reasonable price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small, efficient and an affordable price. I really like this product

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Nice Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was easy to set up and use. Low priced but great quality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great printer for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer- easy to set up and use. The refill ink is not expensive either.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer for the price. Does what it needs to do. Easy set up.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Wireless

    Rated 5 out of 5 stars

    Great Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the wireless use for this printer and the quality.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Great for lite office use

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer is great with the quality! Features are perfect and ink does late longer than other printers I have had in the past but.... I keep having an issue with the paper rollers being to stiff or tight which effects the feeding when scanning or printing large documents and causes it to jam or squeal almost since day one

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is easy to set up and works great! Definitely work the money!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Very nice printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer is easy to use. It prints clearly and love to use the double-sided feature.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    Good for printing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the way it prints and also very simple to used

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    my fave printers

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these printers are by far my favorite. they are easy to use & easy to set up. this is my 2nd brother mfc printer. my old one still works great & is still in use @ another location. had that one for close to 10 yrs. never had any issues. this, none so far. wifi & bluetooth are amazing.

    I would recommend this to a friend