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Customer Ratings & Reviews

Your price for this item is $89.99

Customer reviews

Rating 4.4 out of 5 stars with 2140 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers highly value the excellent print quality and ease of use of the Work Smart Series MFC-J497DW Wireless All-In-One Inkjet Printer. Many appreciate its affordable price, wireless capabilities, and compact size, finding it easy to set up and reliable for their needs. The printer's ability to fax and its quiet operation are also frequently praised. However, some users have reported occasional paper jams.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 2,140 reviews
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great printer for home use!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set and very easy to use. Prints out very nice quality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    LOVE IT

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Easy to use. Fast printing and nice quality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this printer because I am currently a student in college and wanted the access of being able to print in the comfort of my house. This printer was very easy to install. It has many functions, for example printing, scanning (you can scan to email), copy and fax.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Compact Brother all-in-one inkjet printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I am very happy with the printer. I mainly bought it because of it's size. It fits, with room to spare, in my computer desk drawer. It does not have the level of quality of the color prints that my HP had, but it is more than satisfactory for what I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great printer. It was so easy to setup. It has built in duplexing capabilities that DO NOT require you having to flip and reinsert the paper manually. That's a great feature for an inexpensive ink jet printer. I am also able to easily print from my Google Pixel 4 phone, Chromebook and Android tablets.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect printer for home office. Print fast and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Value printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and great printer , Prints great photos etc

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Really fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For normal every day low yield printing and scanning I highly recommend this printer. Of course, it doesn't have the best in class printing quality but for the price, it is hard to beat. Make sure to pick up a USB cable if you need one, not included

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Wireless

    Rated 5 out of 5 stars

    Works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Workers great. Easy to set up. So nice to just hit print from my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    nice all-in-one printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact, easy to set up and use. Great printer for the price!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great printer for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and very easy to set up. Set up only took a few minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer, fast. Reliable, and a good price. Very good

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    a fast printer with good print quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer has been dependable to date and is fast and easy to setup

    I would recommend this to a friend
  • Pros mentioned:
    Price, Print quality

    Rated 5 out of 5 stars

    Good printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is cheap. The ink is cheap. I am cheap. I love it so much!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Fortunately I found a great deal on a printer!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Canon printer for my home, when it was time for a new printer I wanted something not to expensive but something that could handle my family needs. It was between the HP and the Brother I purchased. I very satisfied with my choice. This printer is easy to set up and prints black and white very quickly. Takes a little longer for color; great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great printer for the home office.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer was very easy to setup. The printing quality is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Overall... Nice Home Printer!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is actually a nice little home printer. I didn’t want to spend too much money since it was just for our home office/emergency print jobs. I’ve spent 3x times as much on others that are just horrible. Also, ink is only about $15 and you get a couple hundred prints from it. I’ve only had it for a few months but so far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The easiest printer I've had so far. Easy set up, fast printing .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great printer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first time purchasing a Brother printer and impressed with ease of set up and user friendly operation. Really nice Bluetooth capability as well. So far, everything working perfectly! I really like the separate ink cartridges for the colors, only replace each when needed, makes more sense.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Good prnter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had this too long. I researched printers and this one got high marks for ink longevity. It prints well but it is difficult to see the led prompts and it is confusing on how to go between screens. I probably need a child to help.

    I would recommend this to a friend