Customer Ratings & Reviews

I choose this printer because it is a scanner and also can fax. It works great. Very good service. Arrived fast. You will need to buy ink cause the ink that comes with the printer is basically a just a sample amount.

Great printer, and the app works great it you need to print off your mobile. Only flaw I experience is the fact sometimes my paper get jam.

Purchased for a client who needed a replacement printer. Great price and easy to set up. One caveat: controls are kind of complicated for older users especially the key pad navigation. HPs are easier.

I purchased this printer because I needed a multi page scanner. It’s a speedy little thing. I love it easy to use and copies are clean and crisp. Thank you this is a great addition to my 10yr printer. the color feature was a plus. CAL

Very efficient printer. I haven't had any problems and the print quality is good. It prints immediately when I request a print unlike my previous printer (Canon). I'm happy with it so far.

Easy set-up. It’s not a Fast printer, but Was in my price range. Ink cartridges cost is much cheaper compared to other leading brands.

Loved the Brothers Smart Series MFC-J497DW. It’s wireless properties make it wonderful and easy to use faxing, scanning to the internet. All the other features it contains. Very glad I chose this printer.

This is a good printer. Works well wirelessly. Printing was easy. Only complaint is it uses up the ink quickly

Setup was a little bit of a challenge for Wifi but otherwise works great. Used for printing and scanning to PDF. Nice functionality in an inexpensive printer. Prints fairly fast compared to others I have owned.

I love this printer that includes fax and scan/copy features. I use it at least 1-2 times a day and have never had any issues with it. Also, the price is awesome.

It took a little work to set-up - I'm used to Apple stuff - but it seems to work well, it was very reasonable, and once it was set-up, it does the job just great.

Works great. Setup was very simple, very easy to use, and a lot of great features. Highly recommend if you need a reasonably priced printer with great features.

Works great, easy set up. It would have been nice if it had information on what cable I needed to buy, to set up the wired would have saved a extra trip to the store. Overall was good though.

Need a quick purchase since old printer stop printing. Easy to setup without pc and above average print quality. A little slow when increasing print quality but good results when used.

I've had another Brother printer for a number of years now but I finally needed a printer that could print on legal-size paper (my other one only does standard size). I've owned a few Brother printers over the years and find they're the best and easiest for what I need. The only downside for me is that, with legal paper, it can't automatically print double-sided (maybe a more expensive one could?) You have to manually load the paper for each side, but it's not difficult and works well. Go online for specific details of whatever you need and how to do it. Overall, I'm glad I bought it, especially since it was on sale!

print quality is decent. serves my purpose. i don't think i printed 150 pages but one of my ink shows low.

Nice all in one printer so far for the price. Easy setup, fast printing, and so far quality prints. Will have to see how long the planned obsolesce will be. Maybe it will last longer than the 3 years of my previous brand.

It’s a nice do it all kind of printer. It does seem to use more ink than my canon pixma. It was easy to set up and easy to print from my phone or laptop.

I’ve had several all in one printers and this one tops them all. Functional without too many button options making it very easy to use and easy installation.

Decent budget printer. Very easy to set up. It takes four separate ink cartridges; one black, three colored and does seem to go through ink pretty quickly.