Customer Ratings & Reviews
- Model:
- MFC-J497DW
- SKU:
- 6239806
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers highly value the excellent print quality and ease of use of the Work Smart Series MFC-J497DW Wireless All-In-One Inkjet Printer. Many appreciate its affordable price, wireless capabilities, and compact size, finding it easy to set up and reliable for their needs. The printer's ability to fax and its quiet operation are also frequently praised. However, some users have reported occasional paper jams.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Print quality
Bought 2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good basic printer, had one for the ocassional color copies at the office so we got one for home to have the same ink available.
I would recommend this to a friend - Pros mentioned:Wireless
Best printer ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best printer I ever owned and I’ve been through a lot of them My kids all connected for college with no issues Basically taken the weight off my shoulders
I would recommend this to a friend - Pros mentioned:Print quality
Exelemnt
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Printer is excellent this is exactly what I need for my work projects and personal document, Emails came to my phone and I not need to go to my office. I can print documents around the office with my phone
I would recommend this to a friend - Pros mentioned:Price
Great printer for my needs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been looking for a printer that's a great price and I found it in Brother. So far I have no complaints from this nice printer.
I would recommend this to a friend - Pros mentioned:Print quality
Good value printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second brothers all in one printer. Works much faster than the previous unit.good price .stays in sleep mode and starts up very fast.good quality prints .
I would recommend this to a friend - Pros mentioned:Ease of use
Very happy
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to replace an older brother printer. The set up is easy and you can buy aftermarket ink, which saves a ton of money
I would recommend this to a friend - Pros mentioned:Print quality
Printer
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth the money... It is very useful for all type of printing & others... I have been looking for it.
I would recommend this to a friend - Pros mentioned:Print qualityCons mentioned:Paper jam
good printer if you can deal with paper jams
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice printer, ok ink prices, can use generic ink very well. BUT it jams ALL the time...
No, I would not recommend this to a friendBrand response from Brother
Posted .We are sorry to hear that you are experiencing constant paper jams with your Brother MFC-J497DW printer and we'd like to help. Paper jams can be caused if you are using the wrong paper type or if the paper is inserted in the tray incorrectly. We have many helpful resources on our support website which should address this issue. If the problem persists, feel free to contact Brother Customer Service directly at https://www.brother-usa.com/support/mfcj497dw
- Pros mentioned:Print quality
Excellent basic Office Printer
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although it's inexpensive and on the small side [small footprint], this printer performs very well. It handles all types of printing jobs and easily connects by wifi.
I would recommend this to a friend - Pros mentioned:Print quality
Brother printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good printer reliable prints great we will recommend it to family and friends K’NEX right away to my phone and my mobile devices all-around good printer
I would recommend this to a friend - Pros mentioned:Print quality
Good Printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We wanted to upgrade our old printer but didn't want to spend a lot of money and this one was on sale and works great! Plus the ink isn't as much as some of the other printers, which is an added bonus.
I would recommend this to a friend - Pros mentioned:Print quality
Best Printer by Far!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is best printer by far that we have owned. We had an epson ecotank, an hp officejet pro, and now a brother and it’s the best money we spent and the ink doesn’t cost an arm and a leg!
I would recommend this to a friend - Pros mentioned:Print quality
Great low cost printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm definitely not tech savvy and this printer was definitely more complex than my old HP model, but that being said it prints a quality product.
I would recommend this to a friend - Pros mentioned:Ease of use
Easy setup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was very very easy to set up. I love the fact you can not put the ink in wrong. It only will slid in one way. Easy to use.
I would recommend this to a friend - Pros mentioned:Print quality
Awesome Printer
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this all in one printer! Prints very fast and great image quality. The online capabilities also come in very handy when having to scan and send documents.
I would recommend this to a friend Works fine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a month, it is still working fine. The setup was easy, no snags. The printer is wired to my only computer, so I can't comment on its wireless features.
I would recommend this to a friend- Pros mentioned:Ease of use
Good orinter for the price !
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The printer was easy to set up, and other than the less than pristine quality print, works just fine, wi-fi or connected.
I would recommend this to a friend - Pros mentioned:Ease of use
Very easy to set up and use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very user friendly printer. The only drawback is that the scan of photos is not very good.
I would recommend this to a friend - Pros mentioned:Print quality
Slow
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My old HP all in one printer had to be replaced finally. Still works but intermittently. So I bought this product and thought it would be better because it is 15 years newer that my old printer. I am really mistaken. This printer is very slow!!! I thought I checked I checked the pps but I guess not. This is what you get if you just go in a store and rely on a salesperson. It's more economical with the ink cartridge though. 1 star for that.
No, I would not recommend this to a friendBrand response from Brother
Posted .Hi, I see you are experiencing an issue with slow printing. I'll be happy to help. Click the link below to improve the print speed.
https://help.brother-usa.com/app/answers/detail/a_id/155828
- Pros mentioned:Ease of use, Size
Great printer for college students
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this printer for my son at college and it’s very easy to use and small enough that’s it very convenient.
I would recommend this to a friendBrand response from Brother
Posted .Hi Selena, We appreciate your feedback. Please let us know if there is anything we can assist you with in the future.