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Customer Ratings & Reviews

Your price for this item is $89.99

Customer reviews

Rating 4.4 out of 5 stars with 2140 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers highly value the excellent print quality and ease of use of the Work Smart Series MFC-J497DW Wireless All-In-One Inkjet Printer. Many appreciate its affordable price, wireless capabilities, and compact size, finding it easy to set up and reliable for their needs. The printer's ability to fax and its quiet operation are also frequently praised. However, some users have reported occasional paper jams.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 2,140 reviews
  • Rated 4 out of 5 stars

    Does the basics.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first brought this home it would jam on every other page. After about 60 pages of printing it straightened out. On the plus side it's miserly where it comes to ink. The fax function has worked flawlessly and is simple to set up. It is loud, and a touch slow, but at this price it would be hard to beat.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price to product, cheaper ink than most. All feature mfc Have used Brother for a while, give me less headache than others.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Brother MFC-J497DW Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer addresses what we were looking for: wireless and usb connections, double-sided printing, and auto feed, scan, copy, and fax.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great low budget mid printer. Definitely ink is not expensive and prints great. Photos and pictures using glossy photo papers are also good.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, needed for homeschool projects, ink is on the inexpensive side and still get great prints. Would recommend. Easy set up and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Brother up to the task.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replace our Canon printer when Google discontinued Google Cloud Print. Brother working nicely with our Chromebooks.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Print quality is good, and the printer works fine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We don't know yet how long the cartridges will last, but the print quality is fine, and it will talk to our wi-fi and our computers.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great price for student

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this printer for my son to take to college. He hasn't used it yet, but got for a great price. Was recommended by Best buy associate. Nice compact design.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    A very Reliable and Quality Printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another gift at Christmas for a family member. They love this Brother wireless all-in-one printer. From quality print jobs and loaded with features it get the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Brother printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems to be a good printer particular at the price. I have had some problems getting it set up

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Decent Printer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was nothing special, but it was not bad for the price that I paid.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works great. East set up!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and easy to set up. No problems. Looking forward to using it more!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer for home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small compact printer for home use. Print quality is good. I found the auto feeder option for scanning great. Overall, happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer is working great for our needs. We recommend this printer for college students and home offices.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Nice little printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous printer stopped working after five years and this was purchased as a replacement. Works well and the ability for wireless printing is a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great multifunction printer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and use. The brother software is easy to navigate and use for all functions. Prints rather slowly, however.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WORKS GREAT FOR ME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS IS ME 3RD BROTHER ALL IN ONE OVER THE LAST 15 YEARS THEY ALL WORK WELL AND LASTED FOR ME, THE LAST ONE IS STILL GOING STRONG FOR MY DAUGHTER FOR SCHOOL WORK

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It my second printer. Very good product. Not expansive at alll. And worth the price we spend . Good quality .

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Good inexpensive wireless printer and scanner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All features work well. Our needs are primarily scanning and instant copying. Both are ready to use. The scanner is great and includes fairly high resolution capabilities.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great price for printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer was at a great price. No issues. Lines print equally and symmetrical. Ink seems to last long. Very happy with this printer and Brother printers.

    I would recommend this to a friend