Customer Ratings & Reviews
- Model:
- MFC-J497DW
- SKU:
- 6239806
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers highly value the excellent print quality and ease of use of the Work Smart Series MFC-J497DW Wireless All-In-One Inkjet Printer. Many appreciate its affordable price, wireless capabilities, and compact size, finding it easy to set up and reliable for their needs. The printer's ability to fax and its quiet operation are also frequently praised. However, some users have reported occasional paper jams.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Great printer!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer has been easy to use. The ink cartridges are easy to swap out, and very simple to print from our phone, computer, or iPad.
I would recommend this to a friend - Pros mentioned:Print quality
love this printer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with my Brother printer. It is very easy to use. The print quality is excellent and the ink cartridges are affordable.
I would recommend this to a friend - Pros mentioned:Ease of use
Inexpensive, but prints nicely.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the way this prints and it’s relatively easy to use. A little difficult to find stock ink on this printer though.
I would recommend this to a friend - Pros mentioned:Print quality
Satisfied so far
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Setup was easy with simple easy to follow instructions. Minimal use on it so far . Has good print quality .
I would recommend this to a friend - Pros mentioned:Ease of use
Straightforward
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The design of this printer is straightforward. Easy to use. The ink lasts. Connection is stable. It's been a month and i had no issue with it
I would recommend this to a friend - Pros mentioned:Ease of use
Brother all in on printer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My grand daughter setup my printer ,it work great she did not take a long time to install it work perfect.
I would recommend this to a friend - Pros mentioned:Ease of use
Easy setup for Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As an older user, it was surprisingly easy to install ink cartridges and the instructions were simple to follow for setting thr machine up.
I would recommend this to a friend - Pros mentioned:Price
Great buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer for a great price. Cheap but works like a high end printer and has not given me any major issues at all.
I would recommend this to a friend - Pros mentioned:Print quality
Perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a great little printer. I use it to scan my daughters school assignments. It works great. Purchased a few backup ink cartridges right away too.
I would recommend this to a friend - Pros mentioned:Print quality
Great printer, all output vibrant and readable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Using this printer for a couple of months now, looking at color and black and white copies are very will printed. No issues seen for usage to this point in time.
I would recommend this to a friend - Pros mentioned:Price
Great printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price this printer is amazing. I only use it for house projects, like my kids homework or random things. It’s great can’t asked for more.
I would recommend this to a friend - Pros mentioned:Price
Not the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this printer because it was cheap but still one of Consumer Reports highest rated ink jet all in one printers. Printing on “normal” setting text is not crisp and sharp, kind of bordering on fuzzy. Picture printing was rated as good by CR and that’s all it is. Not sharp and vibrant, just okay. Still, for the money I guess it’s okay, especially if it’s just for personal use, not presentations.
No, I would not recommend this to a friendBrand response from Brother
Posted .Hi Steve, I understand you are experiencing a issue with the print quality. We will be glad to assist you with resolving this. Here is a FAQ that may help.
https://help.brother-usa.com/app/answers/detail/a_id/156166?R3ModelID=MFCJ497DW
If you are experiencing the same still issue, please Email or Chat us so we can further investigate.
https://www.brother-usa.com/support/mfcj497dw
Brother MFC-J497DW
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine surpassed my expectations! It has every function I need in an all-in-one and the set-up was simple and flawless!
I would recommend this to a friend- Pros mentioned:Print quality
Does the job perfect!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only had this printer for a few weeks now but so far so good! Works as should. Love the wireless printing. Totally changes the game. Haha. Love it!
I would recommend this to a friend Needed in all in one printer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this as I am now working from home and needed an all in one printer to scan, print, fax, etc. The set up was a little difficult and I have yet to figure out how to add an additional computer to the scan function so I currently have to scan everything for the other household members as well. I am also having difficulty setting up the fax feature. I have downloaded the manual and have yet to fix the above mentioned issues.
I would recommend this to a friend- Pros mentioned:Print quality
Great printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It prints front and back automatically. If using genuine ink only ink lasts well. Easy to copy 2 sided documents. Was on sale and got a great price.
I would recommend this to a friend - Pros mentioned:Size
Best printer!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really love the compact size and the ability of this multipurpose printer. The wireless capability is very easy to use and can virtually work with any device.
I would recommend this to a friend - Pros mentioned:Print quality
Great inexpensive printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with this printer. Very fast and did an excellent job. The price of $50 was extremely good for this printer. Very, very happy.
I would recommend this to a friend - Pros mentioned:Ease of use
Easy to install
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked perfect - and easy to install in my machine.
I would recommend this to a friend - Pros mentioned:Size
Very compact for college kids
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little printer for a college student, doesn't take up a lot of room and will let them scan and email to teacher.
I would recommend this to a friend