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Customer Ratings & Reviews

Your price for this item is $89.99

Customer reviews

Rating 4.4 out of 5 stars with 2140 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers highly value the excellent print quality and ease of use of the Work Smart Series MFC-J497DW Wireless All-In-One Inkjet Printer. Many appreciate its affordable price, wireless capabilities, and compact size, finding it easy to set up and reliable for their needs. The printer's ability to fax and its quiet operation are also frequently praised. However, some users have reported occasional paper jams.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 2,140 reviews
  • Rated 5 out of 5 stars

    Awesome Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a absolutely Great printer fax and copy scanner. 4 in 1 printer is a Awesome purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Brothers makes it simple

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the easiest printers scanner copier to set up and print. This printer confirms the the old brothers stringent working product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was easy to set up and easy to use. I haven’t had it long enough to determine how efficient the ink is.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    All in one system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a budget all in one system, and that’s exactly what I got. The system works really well and user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good little printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up when my printer for checks stopped working. It is easy to set up and economical

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Good printer for a cheap price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The scanner Is Awesome on this thing. Ink isn't too expensive. And the automatic double sided printing Is a lot better than some printers.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Full Functional Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great printer, easy to setup and ready to use on the WiFi at any time. Thanks!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and does everything I need it to do. Do not use it too often, but love it for the document feed option.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great PC Gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thumbs up no questions asked good to product don't miss this opportunity get one you won't be sorry you Will fall in love friend thks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small and full of features

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer is small compared to others in the category. Very functional - it’s. 4-in-1! Copy scan print and fax- wow what else do you need?

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Wireless printer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using this printer for school and it is dependable and works really well. I like the wireless printing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always trusted Brother never have had an issue with my first one and I have had it 7 years.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Does everything; can't make a sandwich

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No need for the fax, but this printer is so great and easy to use. The wireless setup was easy, can print from the iPhone, laptop, or tablet.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    great fax, copier and printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful copier, fax, and printer all in one....takes up minimal space and is so versatile.....would recommend it for students in particular.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it’s ten times better than the hp it replaced that cost five times as much. The wireless is great with our iPads. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best wireless printer on the market.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchases. Excellent printer that is so easy to use. There isn’t a higher quality printer than Brother.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Impressive modern machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this during the pandemic, so I didn't get to consult with a sales associate as I had hoped. I had hoped to find a Brother with refillable ink tanks, but unfortunately this one is not so equipped. The experience is redeemed though because this printer is impressively faster and more modern than my previous Canon printer, and as a consolation prize, the ink cartridge are also considerably larger, so they should not need frequent changing.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer, would recommend, quality is acceptable. no major issues at the moment.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice printer for kids.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this printer for the kids due to remote learning, they seem to like and no issues so far.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't even used itllall the features yet but I love the fact that it prints fast and clear and the replacement cartridges are expensive.

    I would recommend this to a friend