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Customer Ratings & Reviews

Your price for this item is $89.99

Customer reviews

Rating 4.4 out of 5 stars with 2140 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers highly value the excellent print quality and ease of use of the Work Smart Series MFC-J497DW Wireless All-In-One Inkjet Printer. Many appreciate its affordable price, wireless capabilities, and compact size, finding it easy to set up and reliable for their needs. The printer's ability to fax and its quiet operation are also frequently praised. However, some users have reported occasional paper jams.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 2,140 reviews
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great for personal use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the print is good. Its working good for me as per my requirements.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Excellent Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife need a new printer and this one fit all her needs. Printing 100 pages or just one it fast and easy. The print is clear and bold

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Brother worksmart

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great printer for the money. We use to print 8 x 11 inch photos for internet.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Inexpensive But Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for print jobs and can also scan. It is a cheap printer so it does print a little slow, but it does print at a great quality.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Easy Setup and Works Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace an Apron printer that was worn out. It was very easy to set up wirelessly and it works very well. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend this to anyone. It was easy to set up and no issues so far. I would recommend to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Brother wireless printer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its very easy to set up. Easy to load the paper. Awesome printer and at a really good price.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been very happy with this printer. Pages print clearly and scanning documents has gone well.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Great inexpensive all in one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it is great. Copies, faxes prints. Was easy to connect to my phone, laptop wirelessly and printer, wired. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This by far is the best printer. Very easy to use and it connected to my WiFi without any problems. Getting one for my father for Christmas.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great at home printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic printer for at home if you don’t print all too often or need things printed out super fast or perfectly. We use it for mazes, coupons and kids activities - general printing for fun but absolutely worth the money! Had no trouble setting it up to wifi or my phone LOVE that I can hit print on my phone - dl the app on my 8yr old daughters phone and she has no trouble and thinks it’s so cool and it is

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Convenient size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Wish manufacturer would use common inks instead of different ones for each machine.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Great Printer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing printer it good on oink highly recommended for home or small office

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very easy to set up. Works great. Ink set up is one of the easiest for refilling. Great choice.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Good printer for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not built to be a graphic art printer, but quality for home use documents work well!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Well priced, but not speedy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had another brother that worked on my xp computer . Printer armored out and had to replace it. Of course this meant new computer and printer. Since I already had cartrages I wanted something that used those. This printer fit. But it is loud and prints slowly. Since it's an occasional use item not a big problem for me. If you use your printer frequently, I would consider something else. But I needed printer immediately so I got this one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to operate!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with my Brother MFC-J497DW Wireless-All-in-One Printer. It is quick and easy to operate. Very user friendly!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice inexpensive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My HP printer died so this is my replacement. Nice size, compact. I like the way to top can be closed when not using the feeder.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is great. The wireless feature is flawless and it is very quick. Many great features.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    good for printing labels

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use this mostly for printing labels. The black and white prints great; haven't really printed much color yet.

    I would recommend this to a friend