Customer Ratings & Reviews
- Model:
- MFC-J497DW
- SKU:
- 6239806
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers highly value the excellent print quality and ease of use of the Work Smart Series MFC-J497DW Wireless All-In-One Inkjet Printer. Many appreciate its affordable price, wireless capabilities, and compact size, finding it easy to set up and reliable for their needs. The printer's ability to fax and its quiet operation are also frequently praised. However, some users have reported occasional paper jams.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
The best
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best easy affordable printer ever and it is easy to use I have no complaints I highly recommended
I would recommend this to a friend - Pros mentioned:Ease of use
Great printer for the price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer for the price, very easy to install and operate.
I would recommend this to a friend - Pros mentioned:Print quality
Good Price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up. Pretty good quality for the price. Printing is very quick. Good little printer for home use.
I would recommend this to a friend - Pros mentioned:Print quality
Great buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As of today I haven’t had any issues and I totally recommend this printer high quality and great for the price
I would recommend this to a friend - Pros mentioned:Ease of use
Great Printer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is perfect! I can print from my laptop, tablet, and cellphone. Easy to set up and use.
I would recommend this to a friend - Pros mentioned:Print quality
Nice but ink is very expensive
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this printer for a year and have ran into many problems like ink and paper I have to buy ink way more than what I expected and then the paper on mines if it gets low it will say out of paper or it will start jamming so if gonna buy I recommend looking at the prices of ink first but overall it prints very well
No, I would not recommend this to a friendBrand response from Brother
Posted .Hi, we understand you are experiencing issues with paper jams and ink yield. We'd like to help. Click the links below to assist you.
https://support.brother.com/g/b/faqend.aspx?c=us&lang=en&prod=mfcj497dw_us_eu&faqid=faq00000495_054
https://support.brother.com/g/b/faqend.aspx?c=us&lang=en&prod=mfcj497dw_us_eu&faqid=faq00002475_001
If you continue to have issues, our Brother Customer Support Team is available to assist you direct: https://www.brother-usa.com/brother-support
- Pros mentioned:Print quality
Works great!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The connection to set up was very smooth. Set up easy. Has been printing just great. Very quiet and fast. Love it!!!
I would recommend this to a friend - Pros mentioned:Ease of use
great little all in one
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this printer after returning another brand, easy set up the scanning software is easy to use.
I would recommend this to a friend Love this product!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was skeptical at first. I do work from home and I need a fax so this all in one it the perfect solution!
I would recommend this to a friend- Pros mentioned:Ease of use
Great printer for a great price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to replace my dead printer. Found this gem, easy set up and off I go printing shipping labels without skipping a beat.
I would recommend this to a friend - Pros mentioned:Print quality
Printer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great little printer for the cost of it. runs great and prints just fine. I love that you can scan with it as well.
I would recommend this to a friend - Pros mentioned:Print quality
Easy to use and does good prints
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Clear printing on black and color Does not like the paper to be to low so make sure that there is paper
I would recommend this to a friend - Pros mentioned:Size
Perfect for the price
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a nice little printer and this works perfect and fits nicely on my dresser without taking up much room
I would recommend this to a friend - Pros mentioned:Print quality
Great home printer.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great home printer for the price. Print quality is great but a bit slow for an office setting.
I would recommend this to a friend - Pros mentioned:Print quality
Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality printer for small home office. Alot of features but I love the Bluetooth hook up.
I would recommend this to a friend - Pros mentioned:Ease of use
Good Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nice little machine for the home use or smaller jobs. Easy setup and prints well.
I would recommend this to a friend - Pros mentioned:Wireless
Brother is my favorite laser printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy wireless setup, prints from iPad. Don’t have to worry about ink drying up if not using printer frequently as with an inkjet.
I would recommend this to a friend - Pros mentioned:Print quality
Good basic printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good basic printer. Quality of print outs is quite good. basically happy with my purchase.
I would recommend this to a friend - Pros mentioned:Print quality
Exactly what I needed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy online purchase with quick delivery. Super easy Wi-Fi set up, crisp clean prints. Exactly what I needed!
I would recommend this to a friend - Pros mentioned:Wireless
Wireless Printer
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wireless printer needed in a back office setting. Does the job well. No complaints! Thanks
I would recommend this to a friend