Customer Ratings & Reviews
- Model:
- MFC-J497DW
- |
- SKU:
- 6239806
Customer reviews
Rating 4.4 out of 5 stars with 2140 reviews
(2,140 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers highly value the excellent print quality and ease of use of the Work Smart Series MFC-J497DW Wireless All-In-One Inkjet Printer. Many appreciate its affordable price, wireless capabilities, and compact size, finding it easy to set up and reliable for their needs. The printer's ability to fax and its quiet operation are also frequently praised. However, some users have reported occasional paper jams.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Print quality
Rated 5 out of 5 stars
Printer
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good printer wish the ink would last longer but that's with any printer. Can print wireless
I would recommend this to a friend - Pros mentioned:Price
Rated 4 out of 5 stars
Good personal printer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a good printer for the price. I haven’t had any issues so far.
I would recommend this to a friend - Pros mentioned:Print quality
Rated 4 out of 5 stars
Good little printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a HP but good price and good on ink and quality printing. Haven't printed any photos yet.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer was easy to install and fits all my needs for printing, faxing and copying.
I would recommend this to a friend - Pros mentioned:Print quality
Rated 5 out of 5 stars
Great home printer
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works wonderfully. Prints nicely and easy setup. I liked the WiFi feature for printing
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great connect ability
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup, great WiFi connect ability works great with iPhone and computers easy to scan and print.
I would recommend this to a friend - Pros mentioned:Print quality
Rated 5 out of 5 stars
No Printer better for the Money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super easy wireless set-up. Step by step all the way. And the inks are super affordable. YEAH!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was super easy to setup. It was actually cheaper to buy this then get replacement ink for our old crappy printer.
I would recommend this to a friend Rated 4 out of 5 stars
Nice Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Prints incredibly slow using wireless. Had to connect via USB cable. Last printer of this series lasted me 1.5 years before breaking. Got the same from the model before. I print about 300 invoices and 300 envelopes a month.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 4 out of 5 stars
All in one
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A pretty good all in one printer, scanner and fax and it’s easy to use.
I would recommend this to a friend Rated 4 out of 5 stars
All-in-one
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for father-in-law. He loves all the features, especially the fax one.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy to setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup, good price, and the wifi connectivity facilitates were I can accommodate the printer in the office.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Works great! Easy set up and use.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For those technologically impaired, this is an easy to setup and use printer. Works so great with iOS products
I would recommend this to a friend - Pros mentioned:Print quality
Rated 5 out of 5 stars
Printer!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brother trademark for me was foreign,now I used a couple times and I could see the high quality printing!!
I would recommend this to a friend - Pros mentioned:Print quality
Rated 5 out of 5 stars
great buy
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great printer. i owned a previous model very similar to this one and was never disappointed.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Ease of set up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For someone who is not a techie, the set up went fairly smoothly.
I would recommend this to a friend Rated 4 out of 5 stars
Great Bang for buck Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall very good printer, satisfied, maybe a little slow on initial printing, but fair after that, but considering price, well worth the 4 star rating. I would give a 5 for workability/price/ease of install ....except, I never could get the Google Cloud Print to work. The point where you allow on printer, it goes back to previous screen when you accept, then eventually times out, and try again..........
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Ease of use
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this printer. It’s so simple to use and I can print things straight from my cell phone.
I would recommend this to a friend - Pros mentioned:Print quality
Rated 5 out of 5 stars
Great printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product for use at home for work play and what ever other need to may need it for
I would recommend this to a friend - Pros mentioned:Print quality
Rated 5 out of 5 stars
My printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice printer, easy to use it produces good printing
I would recommend this to a friend







