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Customer Ratings & Reviews

Your price for this item is $89.99

Customer reviews

Rating 4.4 out of 5 stars with 2140 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers highly value the excellent print quality and ease of use of the Work Smart Series MFC-J497DW Wireless All-In-One Inkjet Printer. Many appreciate its affordable price, wireless capabilities, and compact size, finding it easy to set up and reliable for their needs. The printer's ability to fax and its quiet operation are also frequently praised. However, some users have reported occasional paper jams.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 2,140 reviews
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    No Printer better for the Money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy wireless set-up. Step by step all the way. And the inks are super affordable. YEAH!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    All in one

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A pretty good all in one printer, scanner and fax and it’s easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Ease of set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For someone who is not a techie, the set up went fairly smoothly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well setup was easy and straight forward....

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    Print quality was pretty good....

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But I believe something is wrong with the printer out of box. WiFi set up was very easy to me. But I think there was a problem with printer out of the box. As it prepares to print there is a loud gear grinding sound then it would print. The colored print report came out with great quality. Will return for the same one if available.

    I would recommend this to a friend
    • Brand response from Brother
      Posted .

      Hi Jaymes, your machine will make some normal sounds during use. Here is a FAQ with those sounds.
      https://help.brother-usa.com/app/answers/detail/a_id/156531/session/L3RpbWUvMTU2ODczNTgwMC9zaWQvSjcyZjM1cG8=?R3ModelID=MFCJ497DW Brother

  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    great buy

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great printer. i owned a previous model very similar to this one and was never disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great connect ability

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup, great WiFi connect ability works great with iPhone and computers easy to scan and print.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    My printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice printer, easy to use it produces good printing

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product for use at home for work play and what ever other need to may need it for

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good price for the printer and last long time...no problem with this printer....

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ease of use

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this printer. It’s so simple to use and I can print things straight from my cell phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    All-in-one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for father-in-law. He loves all the features, especially the fax one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought it home, hooked everything up, turned the computer, and the setup started, and in just a few minutes I was printing

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Excellent Multifunction!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, compact, trouble-free wireless, feeder scanning, and duplex printing - no complaints! *Bought on sale @$49.99

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prints incredibly slow using wireless. Had to connect via USB cable. Last printer of this series lasted me 1.5 years before breaking. Got the same from the model before. I print about 300 invoices and 300 envelopes a month.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works beautifully...checked it out on Consumer Reports first! Highly recommended!!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Good little printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a HP but good price and good on ink and quality printing. Haven't printed any photos yet.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Printer!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brother trademark for me was foreign,now I used a couple times and I could see the high quality printing!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was super easy to setup. It was actually cheaper to buy this then get replacement ink for our old crappy printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase Satisfaction

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer was received on time and the installation went smoothly. Only about 1/2 hour was involved in getting the printer integrated and operating. Only problem was that I ordered the printer package with the ink cartridges included. With my limited printer usage, the ink cartridges included with the printer will last maybe a year. Lesson learned. Over all well satisfied with the purchase.

    I would recommend this to a friend