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Customer reviews

Rating 4.4 out of 5 stars with 2139 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers highly value the excellent print quality and ease of use of the Work Smart Series MFC-J497DW Wireless All-In-One Inkjet Printer. Many appreciate its affordable price, wireless capabilities, and compact size, finding it easy to set up and reliable for their needs. The printer's ability to fax and its quiet operation are also frequently praised. However, some users have reported occasional paper jams.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 2,139 reviews
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer over all took a little while to set up the wireless other than that it’s great

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Works great. Cheaper ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great as an everyday printer. Ink is cheaper to buy than other brands as well! Huge plus.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great printer for great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All around printer very easy to install and use havent had any problems

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To me this is a very inexpensive printer and a very good one.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great home printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer for a home office. The wireless printing and Bluetooth print option come in handy.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality printer, fax and copier. Fast and great quality of copies.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Good quality all-in-one printer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this all in one printer works great for small to medium size print jobs

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great wireless printer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So simple to set up. Works like a charm. Wonderful. We mainly use it for school

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and works great! Definitely recommend! Price is on point too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a Christmas gift and they had no issues with initial setup and working great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Product, Decent Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my Mom. Easy setup, easy to use. Highly recommended for a casual printer user.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great printer for the price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to have a HP printer but it started telling me that I wasn't using HP ink......I was....so I wanted to switch brands & I love this printer. It also has 2 sided printing!! The only downside is that is doesn't have a driver for my 2015 MacBook but works great with my newer Mac. I would have given it 5 stars except for not working with my older computer.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very effective and efficient printer. Got it to print assignments for college.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. Very clear copies. Just takes a while to print. But overall very good.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Christmas Present

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is still under the tree; based on the sales person it is a good choice

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Setup was as easy as 1-2-3!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and happy with purchase. Print quality is good.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    good machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have had canon and epson printers previously, this one I like best so far

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    This Brother printer is excellent.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Brother printer works very well. Easy to setup blue tooth and prints very clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer for what I need. Easy set up & seems to be working great in all areas.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item works just as described, very easy to set up. Would recomend

    I would recommend this to a friend