Customer Ratings & Reviews
- Model:
- MFC-J497DW
- SKU:
- 6239806
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers highly value the excellent print quality and ease of use of the Work Smart Series MFC-J497DW Wireless All-In-One Inkjet Printer. Many appreciate its affordable price, wireless capabilities, and compact size, finding it easy to set up and reliable for their needs. The printer's ability to fax and its quiet operation are also frequently praised. However, some users have reported occasional paper jams.
This summary was generated by AI based on customer reviews.
Good all in one for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This a decent all in one printer for light to moderate use. The printing speed is on the slower side, but that is expected for this entry level printer. It has wifi printing features and you can use 3rd party ink cartridges without any issues. Overall it is a good product.
I would recommend this to a friend- Pros mentioned:Print quality
Good printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent printer. Great quality. Not too big. Love it.
I would recommend this to a friend - Pros mentioned:Print quality
great printer
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer would purchase again, print quality is really good
I would recommend this to a friend - Pros mentioned:Print quality
Very nice
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Basic yet functional. You'll love the wireless printing function.
I would recommend this to a friend - Pros mentioned:Price
Good printer for small jobs.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good printer at a great price. Very nice printer for the family.
I would recommend this to a friend - Pros mentioned:Ease of use
good
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.reliable printer using at work having no problems easy to use
I would recommend this to a friend - Pros mentioned:Print quality
Great budget printer
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With ink on the cheaper side, this printer is a steal.
I would recommend this to a friend - Pros mentioned:Ease of use
Great printer.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and use. I like that it will print in both sides of the paper.
I would recommend this to a friend - Pros mentioned:Print quality
Good value for a basic printer.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Connects via an iPhone for wireless printing which is a nice feature.
I would recommend this to a friend Great product and great price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best and easiest bluetooth printers on the market from a most reliable company
I would recommend this to a friend- Cons mentioned:Paper jam
Not the best printer I’ve ever had
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It constantly says there’s a paper jam when there’s not one! It’s really frustrating
No, I would not recommend this to a friendBrand response from Brother
Posted .I understand how frustrating it is with a document jam error message. Here is a FAQ that may help.
https://help.brother-usa.com/app/answers/detail/a_id/141157?R3ModelID=MFCJ497DW
If you still have the issue, please let me know by Email or Live Chat so we can explore other options.
https://help.brother-usa.com/app/answers/detail/a_id/141157?R3ModelID=MFCJ497DW
- Pros mentioned:Print quality
Nice printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Prints good copies. A little slow, but works fine for the home.
I would recommend this to a friend - Pros mentioned:Print quality
Expected good, got excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wasn't sure what to expect for the price but was pleasantly surprised. Works great.
I would recommend this to a friend Brother Quality.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Reputation goes a long way and I got a great deal on this printer as I was finally able to purchase one since it was out of stock for a while. Printer is good so far but it is a bit noisy which is my only drawback on the unit. Ink is a good value and will see how long it will last.
I would recommend this to a friend- Pros mentioned:Price
Love the wireless printing!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer at a reasonable price! Love being able to print right off my phone.
I would recommend this to a friend - Pros mentioned:Print quality
Scanner is awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to use and the scanner works so well, the image on the screen is very clear!
I would recommend this to a friend - Pros mentioned:Print quality
Easy setup. Works well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was fairly easy to setup and register. Printing is sharp and clean.
I would recommend this to a friend - Pros mentioned:Print quality
Breat printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer, great price. Very fast printing and clear. I would definetely buy again.
I would recommend this to a friend - Pros mentioned:Ease of use
Great printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my favorite home printer. It was really easy to set up. The rice was amazing.
I would recommend this to a friend - Pros mentioned:Price
Great all in one for a great price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm so pleased with this machine and can't believe how reasonably priced it was.
I would recommend this to a friend