Customer Ratings & Reviews
- Model:
- MFC-J497DW
- |
- SKU:
- 6239806
Customer reviews
Rating 4.4 out of 5 stars with 2140 reviews
(2,140 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers highly value the excellent print quality and ease of use of the Work Smart Series MFC-J497DW Wireless All-In-One Inkjet Printer. Many appreciate its affordable price, wireless capabilities, and compact size, finding it easy to set up and reliable for their needs. The printer's ability to fax and its quiet operation are also frequently praised. However, some users have reported occasional paper jams.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Very easy to install. Love the phone app. Excelle.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent printer. Easily to install. Isn’t balky so it doesn’t take up much room on her desk.
I would recommend this to a friend Rated 5 out of 5 stars
Nice Printer for the Price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the double-sided feature Printer is quiet. So far it is meeting my needs.
I would recommend this to a friend- Pros mentioned:Price
Rated 4 out of 5 stars
Great combo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great combination printer for the price Works well!
I would recommend this to a friend - Pros mentioned:Print quality
Rated 5 out of 5 stars
Good value for a basic printer.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Connects via an iPhone for wireless printing which is a nice feature.
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Brother printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little printer. Also bought one as a gift for my daughter
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Printer works good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was easy to hook up and get going. Not a real fast printer but better than what I had.
I would recommend this to a friend - Pros mentioned:Print quality
Rated 5 out of 5 stars
Easy setup. Works well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was fairly easy to setup and register. Printing is sharp and clean.
I would recommend this to a friend - Pros mentioned:Print quality
Rated 4 out of 5 stars
Great budget printer
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With ink on the cheaper side, this printer is a steal.
I would recommend this to a friend - Pros mentioned:Print quality
Rated 4 out of 5 stars
Good printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent printer. Great quality. Not too big. Love it.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great printer.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and use. I like that it will print in both sides of the paper.
I would recommend this to a friend - Pros mentioned:Print quality
Rated 5 out of 5 stars
Excellent printer for the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For $60 this printer works great, and has all the newer features the expensive models have.
I would recommend this to a friend - Pros mentioned:Print quality
Rated 5 out of 5 stars
Great printer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So much faster than my other printer. Works great easy set up
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
So far so good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good printer for the price. Easy to setup and use.
I would recommend this to a friend Rated 4 out of 5 stars
Good all in one for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This a decent all in one printer for light to moderate use. The printing speed is on the slower side, but that is expected for this entry level printer. It has wifi printing features and you can use 3rd party ink cartridges without any issues. Overall it is a good product.
I would recommend this to a friend- Pros mentioned:Wireless
Rated 5 out of 5 stars
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So much easier to use wirelessly than my previous HP printer!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Love this prontery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it easy to use small and compact user friendly!!!!
I would recommend this to a friend - Pros mentioned:Print quality
Rated 5 out of 5 stars
Great!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome purchase and great look! It works very well, worth every penny.
I would recommend this to a friend - Pros mentioned:Price
Rated 4 out of 5 stars
Good printer for small jobs.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good printer at a great price. Very nice printer for the family.
I would recommend this to a friend - Cons mentioned:Paper jam
Rated 3 out of 5 stars
Not the best printer I’ve ever had
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It constantly says there’s a paper jam when there’s not one! It’s really frustrating
No, I would not recommend this to a friendBrand response from Brother
Posted .I understand how frustrating it is with a document jam error message. Here is a FAQ that may help.
https://help.brother-usa.com/app/answers/detail/a_id/141157?R3ModelID=MFCJ497DW
If you still have the issue, please let me know by Email or Live Chat so we can explore other options.
https://help.brother-usa.com/app/answers/detail/a_id/141157?R3ModelID=MFCJ497DW
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it for what it is. It’s easy to use!! And really easy to install
I would recommend this to a friend







