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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2140 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers highly value the excellent print quality and ease of use of the Work Smart Series MFC-J497DW Wireless All-In-One Inkjet Printer. Many appreciate its affordable price, wireless capabilities, and compact size, finding it easy to set up and reliable for their needs. The printer's ability to fax and its quiet operation are also frequently praised. However, some users have reported occasional paper jams.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 2,140 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    works

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, works well. will recommend to friends.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer does everything. It’s a great price and perfect for small jobs

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    works great for seniors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it does the job. Simple to use. Even for seniors. Try it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer all in one smart series Easy setup works great

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Decent All in on Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, this is an excellent all in one printer

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great for on the go quick printing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for work to print pages quickly from my phone and it works great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy installation and has not had any issues.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation and I have had no issues with the printer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Brother 3-1 printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy hookup works great. Great price for 3-1 printer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great setup and is very easy to use and setup.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to work with it print very good I recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great printer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very pleased with this printer. Easy to set up and use.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it would get another Ho print Yet again thanks you again

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 2 out of 5 stars

    Expected More

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know I didn't buy an expensive model all-in-one, but at the very least I expect it to work properly. It will print wirelessly in a heartbeat, but it will not scan the same way as it is supposed to. I have troubleshot in numerous times, downloaded the drivers twice, and still it says it can't connect to my PC - even though I just printed a document from it! Very frustrated... Might return it and get another HP which I've never had a problem with.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      Hi, I see you are receiving an error message when scanning it will not connect to your PC. I know this is frustrating. I'd like to help. The link below will provide instructions to resolve this issue.
      https://help.brother-usa.com/app/answers/detail/a_id/151691 Brother

  • Rated 5 out of 5 stars

    I love this printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It print so quietly and don’t use a lot of ink. I love it for school!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Inexpensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant beat the price. Does what it is advertised to do for a cheap price

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, great printer. Easy set up and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Color printing is very good. Full value

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Great Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed for my home office. Prints great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up! Does everything I need! Great price.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    great machine!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine does everything that I need and the price was awesome.

    I would recommend this to a friend