Customer Ratings & Reviews
- Model:
- MFC-J497DW
- |
- SKU:
- 6239806
Customer reviews
Rating 4.4 out of 5 stars with 2139 reviews
(2,139 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers highly value the excellent print quality and ease of use of the Work Smart Series MFC-J497DW Wireless All-In-One Inkjet Printer. Many appreciate its affordable price, wireless capabilities, and compact size, finding it easy to set up and reliable for their needs. The printer's ability to fax and its quiet operation are also frequently praised. However, some users have reported occasional paper jams.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Good value printer
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well for printing wirelessly. Easy to set up and use.
I would recommend this to a friend - Pros mentioned:Print quality
Rated 5 out of 5 stars
Great product
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printer is a great printer. Prints fast with good quality.
I would recommend this to a friend - Pros mentioned:Print quality
Rated 5 out of 5 stars
Great for on the go quick printing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for work to print pages quickly from my phone and it works great
I would recommend this to a friend - Pros mentioned:Print quality
Rated 5 out of 5 stars
excellent printer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.wonderful printer! has everything I need! Good price!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
works
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, works well. will recommend to friends.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy installation and has not had any issues.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy installation and I have had no issues with the printer.
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Inexpensive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cant beat the price. Does what it is advertised to do for a cheap price
I would recommend this to a friend Rated 5 out of 5 stars
I love this printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It print so quietly and don’t use a lot of ink. I love it for school!
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great setup and is very easy to use and setup.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Brother 3-1 printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy hookup works great. Great price for 3-1 printer.
I would recommend this to a friend - Pros mentioned:Wireless
Rated 2 out of 5 stars
Expected More
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I know I didn't buy an expensive model all-in-one, but at the very least I expect it to work properly. It will print wirelessly in a heartbeat, but it will not scan the same way as it is supposed to. I have troubleshot in numerous times, downloaded the drivers twice, and still it says it can't connect to my PC - even though I just printed a document from it! Very frustrated... Might return it and get another HP which I've never had a problem with.
No, I would not recommend this to a friendBrand response from Brother
Posted .Hi, I see you are receiving an error message when scanning it will not connect to your PC. I know this is frustrating. I'd like to help. The link below will provide instructions to resolve this issue.
https://help.brother-usa.com/app/answers/detail/a_id/151691
- Pros mentioned:Print quality
Rated 4 out of 5 stars
Great Printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just what I needed for my home office. Prints great!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Nice for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up! Does everything I need! Great price.
I would recommend this to a friend - Pros mentioned:Print quality
Rated 5 out of 5 stars
Great printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it would get another Ho print Yet again thanks you again
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great printer!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m very pleased with this printer. Easy to set up and use.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value, great printer. Easy set up and easy to use.
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
great machine!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine does everything that I need and the price was awesome.
I would recommend this to a friend - Pros mentioned:Print quality
Rated 5 out of 5 stars
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to work with it print very good I recommend it
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Excellent upgrade for our office
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent upgrade to our office, easy to use and the price was right
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great little printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the Brother printers, always easy to setup, use and reliable.
I would recommend this to a friend







