Customer Ratings & Reviews
- Model:
- MFC-J497DW
- SKU:
- 6239806
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers highly value the excellent print quality and ease of use of the Work Smart Series MFC-J497DW Wireless All-In-One Inkjet Printer. Many appreciate its affordable price, wireless capabilities, and compact size, finding it easy to set up and reliable for their needs. The printer's ability to fax and its quiet operation are also frequently praised. However, some users have reported occasional paper jams.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Great features fir the price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup and operate. Like the way it was so easy to operate.
I would recommend this to a friend - Pros mentioned:Ease of use
Great Printer for the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s easy to set up and many convenient print options!
I would recommend this to a friend - Pros mentioned:Print quality
Good printer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does job well I have no complaints at all with this product
I would recommend this to a friend - Pros mentioned:Ease of use
Excellent for the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Easy to setup and use. Uses individual ink cartridges.
I would recommend this to a friend - Pros mentioned:Print quality
Brother
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very practical for my home and fast to printer... I love it
I would recommend this to a friend - Pros mentioned:Wireless
Great Printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great printer for the money. Wireless works effortlessly.
I would recommend this to a friend - Pros mentioned:Ease of use
printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My printer is great. Very easy to set up and very easy to use.
I would recommend this to a friend Great printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My old printer doesn’t compair to this one. This printer scan and fax.
I would recommend this to a friend- Pros mentioned:Ease of use
cheap and effective
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it works great and was easy to install and get up and running
I would recommend this to a friend - Pros mentioned:Ease of use
Portable bigger screen than old one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed something to watch old movies on. It works good
I would recommend this to a friend - Pros mentioned:Ease of use
An Excellent Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is solid, reliable and easy to use. I like it very much.
I would recommend this to a friend - Pros mentioned:Print quality
printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Now that I finally have it set up, it's ok. Makes good prints, and I can copy and scan items, but it makes a lot of noise when operating. Almost impossible for us non-geeks to set up. Following all of the instructions, NOTHING WORKED. It literally took me several phone calls to various people and more than two weeks to get it right. Had to buy the extra cable because it would not work over WIFI, no matter what I tried. (I was only connecting an IMAC-no phone or IPAD) I don't need a good printer, just one that prints and scans, so this will do for now, but I would never recomend it.
No, I would not recommend this to a friendBrand response from Brother
Posted .We are sorry to hear that you are experiencing issues connecting the Brother MFC-J497DW wirelessly to your computer. Please make sure that the printer and the computer are on the same network. The following link should help resolve this issue: https://help.brother-usa.com/app/answers/detail/a_id/156094
If the problem persists, feel free to contact Brother Customer Service directly at https://www.brother-usa.com/support/mfcj497dw
- Pros mentioned:Print quality
Great printer for the price
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer for the price for home office or light office use
I would recommend this to a friend - Pros mentioned:Ease of use
Works well
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This works well. No complaints. Very pleased with it
I would recommend this to a friend - Pros mentioned:Ease of use
Very nice printer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice printer and very easy to use.i really loved it
I would recommend this to a friend - Pros mentioned:Ease of use
Great compact printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great compact user friendly printer. Does a great job.
I would recommend this to a friend - Pros mentioned:Price
Great printer for my daughter in college
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent printer for the price..No issues at all
I would recommend this to a friend - Pros mentioned:Ease of use
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is very easy to use. I definitively recommend it.
I would recommend this to a friend - Pros mentioned:Ease of use
Good printer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works perfect for me. Easy to use and food price.
I would recommend this to a friend - Pros mentioned:Ease of use
Easy to use
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to operate. Great product for you money.
I would recommend this to a friend