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Customer Ratings & Reviews

Your price for this item is $89.99

Customer reviews

Rating 4.4 out of 5 stars with 2140 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the excellent print quality and ease of use of the Work Smart Series MFC-J497DW Wireless All-In-One Inkjet Printer. Many appreciate its affordable price, wireless capabilities, and compact size, finding it easy to set up and reliable for their needs. The printer's ability to fax and its quiet operation are also frequently praised. However, some users have reported occasional paper jams.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 2,140 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good product for a home printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small personal printer works well Good product for the price

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use for all ages Even morning grandma uses it.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Nice printer. Nice price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nicest wireless printer I have ever owned. Unbelievable

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend very easy to use. Great value and brand!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my old computer. Easy to print and scan.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good low-end printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had this printer for about a month and haven't printed a lot, but it was quite easy to set up and I was able to copy and print with no problems. The text print quality was good. I printed a picture on plain paper and it was pretty good, but I haven't printed on photo paper yet.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer and easy to use.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality and easy to use for beginners!! I love it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it since I bought it and its been amazing!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't do a lot of printing, so I didn't want to spend a lot on a new printer. My old Brother printer finally died (after about 15 years). This printer seems to work well, no issues so far. It does what I need. It's not a speedy printer, but for the price, I would buy it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product for printing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only problem I had was getting in wireless connection with the internet. Had to get customer service to help. They did. So far my printer is doing good, but I only bought it a short time ago - 8-22-2019. The price was great. Ink cartridges a different story as with any printer company. I buy the less expensive brands.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Perfect for my household

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Different to use, but good print, have had for 30 days

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, excellent printer , good quality. Overall fast

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good inexpensive printer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Happy with it. Would recommend this printer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Printer !

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice printer ! Easy to set up ! Works great !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tough one

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brothers =quality Been a fan of their products due to quality and durablity. I use this printer in a work truck and it contuses to perform thru bumps, bangs, and dust. My only complaint is this printer is very slow when printing over wifi.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great just little slow but quilty of print is nice

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy printing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer, easy to use. It does updates automatically

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Perfect all in one watch.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best printer I have ever had, I can see clear pictures.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Printer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this printer but I wish it had a touch screen instead of needing to push tons of buttons. It works well most of the time, but I have had to cleaner the ink heads several times recently. Never had to do that with my old brother printer.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great Price - Great Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy set up and great print quality! Great Price too!

    I would recommend this to a friend