Customer Ratings & Reviews
- Model:
- MFC-J497DW
- SKU:
- 6239806
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers highly value the excellent print quality and ease of use of the Work Smart Series MFC-J497DW Wireless All-In-One Inkjet Printer. Many appreciate its affordable price, wireless capabilities, and compact size, finding it easy to set up and reliable for their needs. The printer's ability to fax and its quiet operation are also frequently praised. However, some users have reported occasional paper jams.
This summary was generated by AI based on customer reviews.
Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like to be wifi ability on this printer as well as I set it up with Alex power socket so I can turn it on and off wherever I am with app on my phone
I would recommend this to a friendGreat printer, excellent value!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have owned several Brother printers. Have always been pleased with the features, especially for the price. AAAA++++
I would recommend this to a friendGreat printer for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is basically an upgraded version of a previous Work Smart printer that I had. It was very easy to set up and use. A few enhanced features from an earlier model.
I would recommend this to a friendGreat for family printing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had 3 brothers printers and this one like all the others works great . I like the one color cartridge it holds more than the ones with 3 colors in one cartridge
I would recommend this to a friendBrother
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a second Brother's Printer. I've used it for many years, but Windows 10 required a compatible printer.
I would recommend this to a friendAll In One Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this all-in-one printer to work from home. It was easy to install and after a couple of push of the buttons, it was ready to go.
I would recommend this to a friendGreat service!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Staff was kind, courteous and professional. I was having trouble with my printer I purchased 2 months ago. They were happy to replace it with a new one.
I would recommend this to a friend- Cons mentioned:Paper jam
Brother printer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It keep jamming its not easy to trouble shootits not a good printer
No, I would not recommend this to a friendBrand response from Brother
Posted .We are sorry to hear that your Brother MFCJ497DW machine is not working properly. We know this is frustrating. We would love to hear from you with details to be able to get your machine up and running again. Our Brother Customer Support Team is on stand-by to provide quality products and service to our customers via online, email or live chat: www.brother-usa.com/brother-support
Great overall printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It takes a bit of time to set up initially and get on your multiple devices but as far as the function it works pretty great!
I would recommend this to a friendPerfect for college
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Printer works great for freshman college needs. Remote printing is great asset for busy college student
I would recommend this to a friendgood value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.had some issues setting it up got m grandson to set it up without issues thank goodness for the tech generation
I would recommend this to a friendNice printer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice printer. Purchased for its compatibility with iPhone and iPad’s air print (wireless). Haven’t had any issues in the first couple months.
I would recommend this to a friendExcellent printer for what I needed.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a new printer and wanted to downgrade unit. This printer is outstanding. Suits my needs for excellent downgrade
I would recommend this to a friendGreat printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome curb side service. Ordered online, they informed order would be ready in an hour. I received ready for pickup 15 min after placing my order.....
I would recommend this to a friendGreat printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have owned this for only about a month, but so far it has performed flawlessly. It was easy to set up and connect to my home network. The wireless reception is strong.
I would recommend this to a friendPretty ok
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing about this printer has ever screamed, “Told you I was better than the $40 one next to it!” Wife just has to have it.
No, I would not recommend this to a friendGood for what I need
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This printer works for the basic things I need accomplished. I haven’t tried to fax anything yet so we will see how that goes soon. It does as advertised so 5 stars.
I would recommend this to a friendVery good machine so far
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The young man that waited on me was very helpful. He gave me info on the machine and acted like I was the only customer in the place. He did a great job!
I would recommend this to a friendLike that it prints last page first
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Prints last page first so don't have to rearrange papers/not super fast but gets the job done and accepts other company ink cartridges
I would recommend this to a friendWorks very well for home use as a multi purpose p
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall a good product. Better than HP because you have to get insta ink set up for them. Don't like that.
I would recommend this to a friend