Customer Ratings & Reviews
- Model:
- MFC-J497DW
- SKU:
- 6239806
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers highly value the excellent print quality and ease of use of the Work Smart Series MFC-J497DW Wireless All-In-One Inkjet Printer. Many appreciate its affordable price, wireless capabilities, and compact size, finding it easy to set up and reliable for their needs. The printer's ability to fax and its quiet operation are also frequently praised. However, some users have reported occasional paper jams.
This summary was generated by AI based on customer reviews.
Brother all in one printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this brand, I have dealt with H.P. and canon and not very impressed, so went with brother brand,so far very happy
I would recommend this to a friendBrothers All in one Printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful all in one printer, scanner, fax, copier for a fabulous price. Works like a dream! I am very please with my purchase.
I would recommend this to a friendVery nice home office printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was super easy to set up & works perfectly. I needed a reasonably priced printer for moderate home office use & this fits the bill. Very pleased.
I would recommend this to a friendGood all-around printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is great with one exception: doesn't do glossy 8 1/2" x 11" paper.
I would recommend this to a friendGREAT FOR HOME USE SO FAR.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I HAD AN OLD HP,THIS PRINTER MAKES LOOK LIKE A SLUG. IT IS GREAT SO FAR.
I would recommend this to a friendgoog product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will recommend this product to a friend it literally a printer that we count on
I would recommend this to a friendBrand response from Brother
Posted .Hi, We appreciate your feedback. Please let us know if we can be any of further assistance in the future.
Nice Printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Simple at home printer, for non everyday use. Printed fairly light on the paper that I have. Might have to adjust the settings.
I would recommend this to a friendBlack n white
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product but you control the scanning from a setting on your computer. No color. That’s my only qualm.
I would recommend this to a friendEasy set up!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy set up! It is very user friendly and easily handles all of it's tasks.
I would recommend this to a friend- Cons mentioned:Paper jam
Not so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t print double sided, paper jam every other time, very annoying
No, I would not recommend this to a friendBrand response from Brother
Posted .Hi, we understand you are experiencing an issue with 2 sided print and paper jams. We'd like to help. Using the recommended paper can prevent paper jams. Follow the instructions in the link below.
https://help.brother-usa.com/app/answers/detail/a_id/155407
If you continue to have issues, our Brother Customer Support Team is available to assist you direct:
https://www.brother-usa.com/brother-support
Gets the Job done
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a new printer and went with a brand I trusted. I will say it does make a lot of noise but it gets the job down.
I would recommend this to a friendNice printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still setting up but so far it is really working well. The wifi set up isn't working so far but I'll get it. thanks
I would recommend this to a friendGreat Printer for the Price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you are looking for an Inkjet printer in a more budget minded price range, then this printer delivers good performance for the price.
I would recommend this to a friendGood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had an older model and this was the cheapest Brother they had. Works just as good. Unfortunately I had to get a new set of ink that was compatible
I would recommend this to a friend- Cons mentioned:Paper jam
Okay product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Uses a lot of ink. Paper jams when frequently used
No, I would not recommend this to a friend Positive Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am extremely pleased with this product. It performs perfectly. Also, customer service was a great help in the setup.
I would recommend this to a friendGreat printer
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve gone through so many printers in the past few years so I tried the brother . So far so good and I am very happy with everything about it.
I would recommend this to a friendBAD CUSTOMER SERVICE
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My order was shipped to my old address that was suppose to be deleted. I have had two deliveries to the correct address before this I was on the phone with the geek squad for over an hour and the non English speaking girl said it she had fixed it and sent another e-mail to confirm this but it was also to the wrong address called this is the end of Best buy for me
No, I would not recommend this to a friendGreat printer
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works Great! Not too loud. Easy to setup and use. I was also surprised to be able to do double sided printing. Awesome! Compact footprint.
I would recommend this to a friendGreat copier for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value and helpful assistance from clerk who was knowledgeable
I would recommend this to a friend