Customer Ratings & Reviews
- Model:
- MFC-J497DW
- SKU:
- 6239806
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers highly value the excellent print quality and ease of use of the Work Smart Series MFC-J497DW Wireless All-In-One Inkjet Printer. Many appreciate its affordable price, wireless capabilities, and compact size, finding it easy to set up and reliable for their needs. The printer's ability to fax and its quiet operation are also frequently praised. However, some users have reported occasional paper jams.
This summary was generated by AI based on customer reviews.
All in one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking to try a different manufacturer than HP and this model by Brother does exactly what I need. However, is the slowest printer I've ever used. Overall, it is okay if you are not in a rush to print multiple documents.
No, I would not recommend this to a friendBrand response from Brother
Posted .Hi Lila, The print speed varies by connection methods. I have provided a link for you to the get maximum print speed for your machine.
https://help.brother-usa.com/app/answers/detail/a_id/155828
10
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a good product as soon as the scanner, make copies and printing, but the cartouche lasts shortly,
I would recommend this to a friendEasy Set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new printer, easy to set up and use wireless for home and work. All the functions are easy to use, a great inexpensive printer.
I would recommend this to a friendWonderful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this printer! It has multiple functions! I even find myself printing from my phone very often! Get this printer, you won't regret it!
I would recommend this to a friendGreat product for the price!!! worth every penny
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for the price!!! worth every penny the only issue is the price of the ink!
I would recommend this to a friendprinter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not working properly it keeps getting jammed and put new ink in and it still prints only very lightly can't return till we are allowed out of the house I called the store weeks ago to tell them about the problem they assured me there would be no problem to return this after this is all over and we are allowed to move around freely like before
No, I would not recommend this to a friendBrand response from Brother
Posted .Hi, I'm sorry to hear you are experiencing an issue with your printer jamming and printing light. I'd like to help. Make sure you are using the recommended paper to prevent printer jams.
https://support.brother.com/g/b/faqend.aspx?c=us&lang=en&prod=mfcj497dw_us_eu&faqid=faq00000080_035
I have provide a link below to improve your print quality.
https://support.brother.com/g/b/faqend.aspx?c=us&lang=en&prod=mfcj497dw_us_eu&faqid=faq00000259_031
Great at home all in one set up!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a home printer for my work from home set up, this came highly recommended and didn't disappoint!
I would recommend this to a friendSolid device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just remember that if u have a Mac, that u need to download something from the App Store to get it to work with ur comp.
I would recommend this to a friendPerfect all-in-one machine
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is very compact and easy to use. I carry it around when I need to meet with clients outside my office.
I would recommend this to a friendEasy set up and use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Took longer to unpack than to set up. Followed the quick set up guide and it was up on 3 computers and 2 cell phones in no time.
I would recommend this to a friendGood printer, tough set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was interfacing this with a chemical analyzer and had a ton of trouble. Could be different for a normal PC.
I would recommend this to a friendHad for a year with no problems
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using this for a year and have not experienced one issue. It feels the same as the day I bought it.
I would recommend this to a friendGood
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just bought it, looks good, hope work good same as the other Brother products
I would recommend this to a friendDecent Printer, but very loud
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a printer that gets the job done, but makes a lot of noise doing it.
I would recommend this to a friendGreat little personal printer!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my printer perfect for my schoolwork/work. Dual sided printer is awesome only thing is not dual sided scanner.
I would recommend this to a friendDependable brand
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with this purchase. Brother is a good, dependable brand printer that comes at a cheaper price than other major brands.
I would recommend this to a friendNice home printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this printer. Color quality is great. Love 2-sided printing. For the price, it is great quality!
I would recommend this to a friendPrints Charming
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can't complain about this one. It does everything you could ask a printer to do-- printing, scanning, etc-- and does it cheaply. Nice!
I would recommend this to a friendBrother printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The clerk was very knowledgeable, and pleasant to be with. I believe I purchased the printer best for me.
I would recommend this to a friendGood Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had multiple Brother printers and this one seems just as good. Got it on sale too. It's a good value.
I would recommend this to a friend