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Customer Ratings & Reviews

Your price for this item is $89.99

Customer reviews

Rating 4.4 out of 5 stars with 2140 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers highly value the excellent print quality and ease of use of the Work Smart Series MFC-J497DW Wireless All-In-One Inkjet Printer. Many appreciate its affordable price, wireless capabilities, and compact size, finding it easy to set up and reliable for their needs. The printer's ability to fax and its quiet operation are also frequently praised. However, some users have reported occasional paper jams.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 2,140 reviews
  • Rated 4 out of 5 stars

    Works perfect. The only thing is I can't send a f

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works good . I'm new on fax machine. So I can't send a fax . Have to read the manuals.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice AIO Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product and good price. Works great, but set up a little tricky.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great printer - sucks ink like a V8 engine

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer works great. It sucks up a lot of ink, but cartridges aren’t hard to find.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Brother

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just purchase my Brother wireless all-in-one printer and i am pleased with it. Very simple to operate.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    issues setting up but finally worked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    issues setting up the wifi and works from now but comes and goes printing is slow but its a home printer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brother printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best value printer, it scans, prints and faxes. It uses little ink and the replacement catridges are not over priced

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really good for a cheap printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does almost everything my 400.00 printer that just died after 15+ years of service. No complaints

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Brother printer works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good, very nice to ask for a print, then it PRINTS! Yay!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brother wireless printer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brother - Work Smart Series MFC-J497DW Wireless All-In-One Inkjet Printer. I love my new printer. Great value!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer for how little it cost. Print quality seems good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected, good value product. Would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its great for its price, and hasn't had any connection problems yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product at great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the product at the price it was sold for. The best feature is the cloud print, which is very convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless printer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great buy of the wireless color printer, clear image and last a long time

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    OK FOR THE PRICE

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OK FOR THE PRICE WORKS FINE EASY TO USE LIKE THE COLOR PRINTS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased as graduation gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my niece's graduation. I bought her sister an older model a few years ago and she absolutely loved it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good overall printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good overal printer - set-up instructions a bit vague and paper tray filling is cumbersome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Inexpensive Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old multi was on its last legs so bought this Brother at a price I was willing to pay with features I wanted. Like it so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this one after taking another brand back I was struggling to get to connect to wifi. This one hooked right up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent printer for us, and excellent price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like our printer. It has the features we need, and so excited to purchase our printer for such a great price!

    I would recommend this to a friend