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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2140 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers highly value the excellent print quality and ease of use of the Work Smart Series MFC-J497DW Wireless All-In-One Inkjet Printer. Many appreciate its affordable price, wireless capabilities, and compact size, finding it easy to set up and reliable for their needs. The printer's ability to fax and its quiet operation are also frequently praised. However, some users have reported occasional paper jams.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 2,140 reviews
  • Rated 5 out of 5 stars

    love to watch movies

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Brother printer has worked perfectly. It was a great buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Magic Mouse 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new mouse for my MacBook Air, Liked having the opportunity to get it via curbside pickup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad... ink lasts a while. I did have to upgrade to this... ink cartridges can dry out quick in these models tho...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Versatile for the money

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Versatile for the money , excellent for the home office usage , very happy with this printer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Print is very crisp

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the all in one as you do not have to have a bunch of machines to keep up with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brother J497

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent recommendation! I APPRECIATE THE ADVICE AND I SAVED MONEY ON A QUALITY PRODUCT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. My 9th grader has to print more than usually being online this fall for school.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good printer.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not frequent user of it, but is good printer so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had minor issue with faxing in the beginning. Fixed. Overall, Good Inexpensive Printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good printer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a reasonable wifi printer and this one does the trick. Works just fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer works fine and the replacement cartridges are less than for Epson.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does an okay job

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t use after market ink. I bought this for my classroom just when I needed an extra copy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace an old printer. Prints are wonderful. I love how you change each ink separate saving money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 8 years my previous Brother Printed needed an upgrade. So I went back to Brother and am very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Printer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the printer for my mom. Easy setup, easy to use, and basic enough to get things done at home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use and setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup time is easy, but it takes time. Figuring out the paper insertion was tricky, but got it accomplished

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer. After struggling with setup wireless, I can use mobile to send it to the printer. That's nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like this printer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like this printer a lot but is complicated to operate to me. Not simple enough for old lady.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for just home use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my printer Good for the price and the simple things I use it for

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Everything I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just needed a printer to copy and print color. It was easy to install and easy to use.

    I would recommend this to a friend