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Customer Ratings & Reviews

Your price for this item is $89.99

Customer reviews

Rating 4.4 out of 5 stars with 2140 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers highly value the excellent print quality and ease of use of the Work Smart Series MFC-J497DW Wireless All-In-One Inkjet Printer. Many appreciate its affordable price, wireless capabilities, and compact size, finding it easy to set up and reliable for their needs. The printer's ability to fax and its quiet operation are also frequently praised. However, some users have reported occasional paper jams.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 2,140 reviews
  • Rated 5 out of 5 stars

    Versatile for the money

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Versatile for the money , excellent for the home office usage , very happy with this printer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is great with commendable features for the price. It had everyI needed in a printer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gets the job done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for simple print jobs at home. Works well and gets the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brother J497

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent recommendation! I APPRECIATE THE ADVICE AND I SAVED MONEY ON A QUALITY PRODUCT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Magic Mouse 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new mouse for my MacBook Air, Liked having the opportunity to get it via curbside pickup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. My 9th grader has to print more than usually being online this fall for school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good printer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a reasonable wifi printer and this one does the trick. Works just fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does an okay job

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t use after market ink. I bought this for my classroom just when I needed an extra copy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old printer died I went to Best Buy saw the Brother printer on sale bought it and I am very satisfied with the printer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad... ink lasts a while. I did have to upgrade to this... ink cartridges can dry out quick in these models tho...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer works fine and the replacement cartridges are less than for Epson.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good printer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good little printer, gets the job done, good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Printer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the printer for my mom. Easy setup, easy to use, and basic enough to get things done at home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had minor issue with faxing in the beginning. Fixed. Overall, Good Inexpensive Printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 8 years my previous Brother Printed needed an upgrade. So I went back to Brother and am very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace an old printer. Prints are wonderful. I love how you change each ink separate saving money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like this printer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like this printer a lot but is complicated to operate to me. Not simple enough for old lady.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use and setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup time is easy, but it takes time. Figuring out the paper insertion was tricky, but got it accomplished

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great All-In-One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does just what I want. I like the features and especially the self cleaning heads.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super great price super great printer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What is super nice printer so easy to install I love brother they make the best printers.

    I would recommend this to a friend