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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2139 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers highly value the excellent print quality and ease of use of the Work Smart Series MFC-J497DW Wireless All-In-One Inkjet Printer. Many appreciate its affordable price, wireless capabilities, and compact size, finding it easy to set up and reliable for their needs. The printer's ability to fax and its quiet operation are also frequently praised. However, some users have reported occasional paper jams.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 2,139 reviews
  • Rated 4 out of 5 stars

    Not bad for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent printer for the price point. 2 sided printing available to save paper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer really awesome printer everyone thinks this printer is the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to print, scan and send pdfs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this printer. Scanning and sending a document is so easy. Printing from a laptop is super easy too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a friend who has a Brother Printer and had it for years,that's why I purchased this model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    work from home printer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed a printer to work from home and so far this one has worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    brother printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product and quality. highly recommend. will see how long it will last

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Christmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, does what I need it to do, not too much and not too little.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cheap price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cheap price!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    works good except that i have to turn it on every

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works okay but i had to get used to it because you have to turn printer on every time you want to print something. I didn't have to do that with my previous Brother printer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review of MFC-J497DW

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this printer, the wireless capability is great and a huge plus.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    it is ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this printer is ok, not very good, but not bad either, the price not high.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it only thing I'm wsp and printer is wap. It can't be use wireless. But still like printer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Printer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer. No need to spend anymore than $50.00 include blue tooth and print off your phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JUST I WANTED A PRINTER WITH TONER...MY PREFERRED BRAND IF THINKING OF BUYING.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good printer. A little difficult when installing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this printer for my Mom. She found the setup on her Ipad very easy and is very happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best value!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought it because I needed a new fax machine. It works well. Best value for its functions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a Canon before and it was horrible. Tried this one and so far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Love it. Great quality and price. Highly recommended. Thanks Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good printer for price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service for employees in the pick up process and explain the quality of the printer

    I would recommend this to a friend