Customer Ratings & Reviews
- Model:
- MFC-J497DW
- SKU:
- 6239806
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers highly value the excellent print quality and ease of use of the Work Smart Series MFC-J497DW Wireless All-In-One Inkjet Printer. Many appreciate its affordable price, wireless capabilities, and compact size, finding it easy to set up and reliable for their needs. The printer's ability to fax and its quiet operation are also frequently praised. However, some users have reported occasional paper jams.
This summary was generated by AI based on customer reviews.
Piece of junk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t waste your money on this model!!! Machine only wants you to use BROTHER INK! ink!!! It won’t work unless it’s used !!! Have 1 ink out and it won’t work,even if you using just black ink. Never again will I buy a Brother anything!!! It’s HP for me!!!! Don’t say I didn’t tell you!!!
No, I would not recommend this to a friendBrand response from Brother
Posted .Hi, Brother strongly recommends that you use only genuine Brother ink for best results. Using non-Brother supplies may affect hardware performance, print quality, and machine reliability since the formulation of genuine Brother ink prevents smearing and clogging of the print head. The Brother limited warranty doesn't apply to any problem that was caused by the use of third-party ink and/or cartridges.Your Brother machine is designed to stop all printing operations (printing from the computer, printing received faxes, and printing copies or reports) when any of the ink cartridges are empty. This is to ensure the life of the printhead and maintain premium print quality. If the unit were to continue printing, print jobs and cleaning cycles would suction air from the dry cartridge and damage the printhead.Even if you print in black only or change the print settings to Mono or Grayscale to avoid printing in color, the programmed cleaning cycles would still suction the dry cartridge(s) because they are programmed to clean all the ink nozzles. The only way to continue printing when the machine says "Replace Ink," is to replace the empty ink cartridge(s).
Yup! It’s working
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate printers. This one was easy. Connected to WiFi and done. This a goood one so far.
I would recommend this to a friendNice printer
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice printer I have no complaints and problems so far
I would recommend this to a friendGreat printer. Delivered quickly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No issues with this printer. It was delivered quickly and was easy to set up.
I would recommend this to a friendPrinter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had no issues linking it to my laptop and the color was very good.
I would recommend this to a friendGreat printer.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer also can scan, send faxes, and the cartridges are easy to change.
I would recommend this to a friendGreat compact printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up, compact, prints fast. Really like this Brother printer.
I would recommend this to a friendVery easy printer to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 2nd printer of this kind I have bought. I have one and bought one for my daughter.
I would recommend this to a friendGreat product for price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far, I’ve had no issues. This brand of printer came highly recommended and didn’t disappoint.
I would recommend this to a friendGood printer for home
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes adequate copies of forms, receipts and other home documents.
I would recommend this to a friendVery good printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this printer. So easy to use. I would definitely recommend it.
I would recommend this to a friendGreat Printer!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This a great multi functional printer! I had an older same model that I replaced.
I would recommend this to a friendGreat price and easy to setup and easy use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good inexpensive all in one easy to setup on home network and print from your phones
I would recommend this to a friendIt's not great for beginners
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the paper drawer & where printed paper comes out sucks.
I would recommend this to a friendexcellent printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this printer is amazing and the support is really easy. Recommend for office use or house.
I would recommend this to a friendMichiganMan
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price and great quality. Came with ink and easy to set-up
I would recommend this to a friendGreat printer for home
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this product has great features. This product is amazing and I recommend this to others.
I would recommend this to a friendGreat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer, I use it for Apple AirPrint and it works absolutely as it should
I would recommend this to a friendGood printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have owned for over 2 years and am very satisfied with printer.
I would recommend this to a friendMy favorite printer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brother printer best quality and durability.. Own brother printer for 15 years...
I would recommend this to a friend