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Customer reviews

Rating 4.4 out of 5 stars with 2140 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers highly value the excellent print quality and ease of use of the Work Smart Series MFC-J497DW Wireless All-In-One Inkjet Printer. Many appreciate its affordable price, wireless capabilities, and compact size, finding it easy to set up and reliable for their needs. The printer's ability to fax and its quiet operation are also frequently praised. However, some users have reported occasional paper jams.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 2,140 reviews
  • Rated 5 out of 5 stars

    Nice home printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice home all-in-one printer. Would buy again and again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great home printer. I love the fact that it will print on both sides of the paper!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for a home copier.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivers a great copy for a home copier. Recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPrint is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPrint and ink longevity on brother printers is amazing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as fast as I thought it would be but it does it’s job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Very good support service from brother

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brother Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. Gets the job done and very effecient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for college major

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works really great and i like the two side paper print bc it saves me papers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good for college student

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is perfect for college student. Lightweight and easy to setup.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Prints slow, but ok for home.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer prints slowly. It's the first printer I've ever purchased. Probably could have used some technical guidance when choosing which one to buy. It does the job for printing my sons school assignments, but it probably prints about 1 page per minute.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great wireless printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for what I need it for. I wish it had an option to email to the printer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great store ..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer is very good one and Best Buy made my purchase was made easy..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works perfectly!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job, wish I had known it was this easy to order online years ago.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product easy to install and works perfectly!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love brother printer. Always good on quality and price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 2 other brother printers, all work great. Cartridge cost are reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great price and easy to use the color is good and easy to pair of my equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The replacement printer worked out well.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old printer had worn out and this new machine has been an improvement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best of the best

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer, and brand. I want another one,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great all in one printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always owned brother printers and never had any problems with them. Wotk great and last.

    I would recommend this to a friend