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Customer reviews

Rating 4.4 out of 5 stars with 2140 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers highly value the excellent print quality and ease of use of the Work Smart Series MFC-J497DW Wireless All-In-One Inkjet Printer. Many appreciate its affordable price, wireless capabilities, and compact size, finding it easy to set up and reliable for their needs. The printer's ability to fax and its quiet operation are also frequently praised. However, some users have reported occasional paper jams.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,900 of 2,140 reviews
  • Rated 5 out of 5 stars

    Great Printer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this printer! It gets the job done! Great purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease to setup and use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer, although ink ran out pretty quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for home and for business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had 2 of this one at home and one at my job and it complete all my needs

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok printer for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only have this printer a couple of weeks. This is an ok printer for the price. It prints in color slowly on the normal mode, and as far as I can tell, there is no “draft” setting for fast printing. Only normal, fine, and best, which I imagine will use more ink.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer for the price.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was truly satisfied with the printer I purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that you can replace individual ink cartridges.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s worth a try for such a price. Not bad at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best printers I’ve had

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great use for AirPrint. So easy to use and takes minimum space

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect for home use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall i like it but a little bit slow in printing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brother printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this printer for 30 days now and love every sec of it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price. Easy features. Negative: ink always runs out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer, affordable price!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer works great, does everything I need it to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problem with this one so far but I can see is better design

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for an office at home. It performs all of the functions l need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great home use printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer. Okay for home use Worth the quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer-Great Pricing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast shipping and great price for a very good printer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was a great purchase, I am very happy with its

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great purchase, I am very happy with its performance

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor print quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a high quality photo I tried printing on both fabric transfer paper and photo paper and they both showed horizontal lines. I assumed it was a feed issue. I returned it and bought an HP and determined that it probably was a feed issue since the photo came out perfectly with the HP. I contacted Brother and requested they call me about the issue before I returned it and I got a lousy email instead. I've had issues with HP in the past and desperately wanted to avoid them but Brother gave me no choice but to go back to them.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple easy to use all-in-one does everything I need at home well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just the right printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Brother printer was perfect for my space and needs

    I would recommend this to a friend