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Customer reviews

Rating 4.4 out of 5 stars with 2140 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers highly value the excellent print quality and ease of use of the Work Smart Series MFC-J497DW Wireless All-In-One Inkjet Printer. Many appreciate its affordable price, wireless capabilities, and compact size, finding it easy to set up and reliable for their needs. The printer's ability to fax and its quiet operation are also frequently praised. However, some users have reported occasional paper jams.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 2,140 reviews
  • Rated 3 out of 5 stars

    Not a bad printer but instructions stink.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a cheap replacement for another all in one copy. Works good after you figure it out on your own however. The paper insert want marked well and you will go through a few photos before you get it to work correctly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product. It is very easy for children to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with the product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have no issues with the product works very well John

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Updated older Brother printer to a newer version with more features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good multi functioning printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good multi functioning printer. purchased it for my home office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greaf

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement for my older brother printer....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing is that the ink runs out too quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At this point it w ; time will tell!orks for my needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my printer. .I like it Beaune are not expensivel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price easy set up easy to install ink does print a little slow

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product for the price and ink is not high in price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brother is the best!I

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    l always buy brother printers due to the quality and value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer little slow printing but works great .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer for occasional home use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    printer is economical to use. fills home printing needs nicely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its very good products i love it I recommend it to everyone

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Prints well using lower amount of ink but quite sl

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All good for my needs but still struggling to get the Air Print feature On my I Pad and I Phone to sync with the printer within my home. Router located on floor below printer and WiFi symbol on printer shows it's communicating with router.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer. Does what I need it to do. Nothing special.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is without a doubt the best home printer I have ever had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no problem so far has worked as expected has come in very handy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great all-in-one printer at a great price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does it all and it only costs me $50! Great deal!

    I would recommend this to a friend