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Customer reviews

Rating 4.4 out of 5 stars with 2140 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers highly value the excellent print quality and ease of use of the Work Smart Series MFC-J497DW Wireless All-In-One Inkjet Printer. Many appreciate its affordable price, wireless capabilities, and compact size, finding it easy to set up and reliable for their needs. The printer's ability to fax and its quiet operation are also frequently praised. However, some users have reported occasional paper jams.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 2,140 reviews
  • Rated 5 out of 5 stars

    easy set up, prints on both sides of paper

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value. Simple to set up and use. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice printer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer for every day use. Price value is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best multi printer. Great copy quality in black and colors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great all in 1 printer, especially for the price!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast printing, faster then I expected, works great all around!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every house hold should have one of these, very convenient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer take best photos and copy high recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great all-in-one printer for home use and money that i spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice printer for the money. We use it at home. Works fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sturdy print

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dependable printer with great price and good design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All in One under $75

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Priced right. Well functioned unit smaller footprint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase!! Very easy connect to WiFi and set up.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Printer for home office use

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good home office printer at a good value. Unfortunately, it runs out of ink quite frequently. The ink isn't too terribly expensive and the printer does give fair warning that ink is running low. It's ok.

    I would recommend this to a friend
    • Brand response from Brother
      Posted .

      Hello Debbi, stated page yields for genuine Brother cartridges are based on the ISO testing standards. The number of pages that can be printed with a cartridge is affected by several factors, including paper size, number of pages per print job, amount of print on each page, font size, and print content (graphics, charts, etc.). Print jobs with large text fonts, graphics, charts, and/or large amount of solid coverage (black or any given color) will use much more toner and will shorten the life of the toner cartridge. Please contact customer support with any questions you may have. https://www.brother-usa.com/brother-support Brother

  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer ....................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! For the price, it’s worth it for what it does.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This brother printer works great for personal use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing! I love the multiple device capitbli

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter like this printer, and it’s a good brand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice printer, fir great in my room, love it!,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT PRINTER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE PRINTER HAS ALL THE FEATURES I WANTED IN A PRINTER .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Brother printer is like a Camry....it never dies.

    I would recommend this to a friend